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CyberGene

macrumors regular
Feb 3, 2011
142
331
Before restoring my iPhone to an earlier backup (which seems to have somehow helped for now), I tried uninstalling booking.com which didn't help, however the peculiar thing is that I tried to install again booking.com and it failed. The progress bar did a full circle, then it stopped there for a moment and after a minute I got some error. The booking.com app was greyed out on the home scree. More strangely, the AppStore was showing me there's an update for booking.com, so I chose to install it, then it magically disappeared and the greyed out booking.com also disappeared. However the AppStore badge icon showed 1 update, but no update was visible. If I tried again, it would repeat.

BTW, a month ago I opened a bug to Apple. It was about an app showing an update, however the update never succeeded. I have deleted the app but the badge icon never disappeared. Ultimately, I restored my phone to a previous backup and before ever going to the AppStore update screen, I deleted the app in question. I believe there's something flawed in the supposed "black-box" app environment and apps could actually mess the iPhone. Most probably the situation with this Safari link bug is similar and booking.com mught be only one of multiple apps that for some reason mess up the whole app environment.
 

Luca24532

macrumors newbie
Mar 26, 2016
1
0
I have the very same problem since few days. Appeared suddenly without a reason, safari links not clickable anymore.
I have to use DOLPHIN browser that luckily works.
Also links within Facebook works only first step. In the web page opened, the links do not work.

Loosing the links functionality is like going back to the stone age.

Luca
 

cwosigns

macrumors 68020
Jul 8, 2008
2,266
2,744
Columbus,OH
Issue is booking.com app. They updated their app-site-association that is part of deep linking. suspect issue is disappearing for many of you automatically. curious if a force-kill of app is needed for phone to pull new site association.
I wish people would STOP talking about the booking.com app. I've never ever had it on any iOS device and I have this issue. It goes way beyond one particular app.
 

trifster

macrumors newbie
Mar 12, 2015
11
0
Edit: after writing this my girlfriends iPad Air 2 (9.3) started presenting the issue, also never had booking.com app.

Hmmm...Very interesting. would you have a list of all apps on an affected device. I'd like to see if any are using deep linking.
 

qap

macrumors 6502a
Mar 29, 2011
558
441
Italy
I think there are too much Trivago employees or CEO around these apple forums :p:D

Damn I have booking.com on both my iPhone 6S and iPad Mini 4, on iPhone all is fine, the linksgate is only on iPad mini! STOP this rumor :)

Deep linking is not related to one app, is a way that iOS (9) interact with other apps! Booking.com website has nothing to do with iOS deep linking feature!
 
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trifster

macrumors newbie
Mar 12, 2015
11
0
I wish people would STOP talking about the booking.com app. I've never ever had it on any iOS device and I have this issue. It goes way beyond one particular app.

It is highly likely to deep linking. Booking.com definitely had an issue with their deep-linking config. Now the question if there are other apps also causing same issue with deep-linking mis-configuration.
 

trifster

macrumors newbie
Mar 12, 2015
11
0
I think there are too much Trivago employees or CEO around these apple forums :p:D

Damn I have booking.com on both my iPhone 6S and iPad Mini 4, on iPhone all is fine, the linksgate is only on iPad mini! STOP this rumor :)

Deep linking is not related to one app, is a way that iOS (9) interact with other apps! Booking.com website has nothing to do with iOS deep linking feature!

not completely accurate. https://twitter.com/LiamN11/status/714410912115998720
[doublepost=1459172048][/doublepost]All, Like to see if we can catch the app crash data on the linking issue to see what other apps could be triggering this. Do any of you without the booking.com app have logs here: Would like to see crash logs for this under Settings -> Privacy -> diagnostics & usage -> diagnostics & usage data. Looking for any crashes relating to ExeResource for swcd.

If you do check the report for an app name.
 

leesweet

macrumors 65816
Feb 1, 2009
1,086
272
Northern Virginia, USA
I'll repeat what I posted on the front page story thread. Why did this start yesterday (for me, least)? I had all thee 9.3 betas, no issue. I had the GM 9.3 last Monday, no issue. Starting yesterday, mail and Safari (using Google) break. Changing Safari to Bing or Yahoo fix it locally, but mail/text links are still broken.

What changed over that time period? I had Bookings and deleted it, rebooted, no change. Other apps to delete perhaps?

ETA: No crashes, it hangs or no response on clicking on a link. Main response in Safari was zero response when clicking on a Google search return.
 
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qap

macrumors 6502a
Mar 29, 2011
558
441
Italy
On the privacy -> logs there are only 1/10 of all the UNIX logs...I've already checked there, anyway I've found an interesting thing this time:

An Excresource_com.apple.MobileSoftwareUpdate.UpdateBrainService that was updated just before the iOS 9.3 release and it points to a process called com.apple.xpcproxy.RoleAccount.staging that is the process relat to the anti-malaware check of iOS. That is the ways Apple communicates with the link...I absolutely don't know if could be related to the linksgate :)

PS: on my iPhone I haven't the linksgate bug (on my ipad yes) and I have a lot more logs related to Excresources. I have also another one called ExcResources_com.apple.Webkit.Webcontent..etc..who calls for an update of the WebKit engine on 24 March that I haven't on my iPad...weird... This could be also supposed that a new black of the malaware list was pushed to the devices but not to all the devices (like my iPad Mini) and for that we can't open external links anymore? :confused: Buh, just suppositions...

There was an app to see all the logs from console, like OS X, very useful, but since the update 9.3 stopped working :mad:
 

arctann

macrumors newbie
Mar 26, 2016
16
11
I can only imagine what the retail staff will go through tomorrow morning...
For fun I just checked the genius bar appointment schedule at my local Apple store. A ton of slots for today are already filled, and it's only 10 AM here. I'll check again around lunch time.

And I would almost feel bad for the retail staff...if they weren't Apple retail staff. No further comment required.

The people I feel bad for today are IT folks at companies that use iPhones and iPads for their enterprise solutions. I have a feeling a lot of those IT folks are getting angry calls and emails this morning...
 

pauleuro3

macrumors newbie
Mar 27, 2016
21
21
London
What I am most aggrieved about is the way Apple have (not) handled this situation. There has been no communication from Apple at all, and on the Apple support forum reports are just ignored. The problem is much bigger than anyone appreciates: If you rely wholly on IOS for your connection to the web, then you can's find out what's going on by just Googling the problem. A lot of people must be completely in the dark, thinking that the issue is restricted to their device.
 
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fullauto

macrumors 6502a
Oct 19, 2012
931
347
Brisbane
For fun I just checked the genius bar appointment schedule at my local Apple store. A ton of slots for today are already filled, and it's only 10 AM here. I'll check again around lunch time.

And I would almost feel bad for the retail staff...if they weren't Apple retail staff. No further comment required.

The people I feel bad for today are IT folks at companies that use iPhones and iPads for their enterprise solutions. I have a feeling a lot of those IT folks are getting angry calls and emails this morning...

I also checked my local store and there's no available slots for iPhone until lunchtime on Thursday. Ouch.
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,461
What I am most aggrieved about is the way Apple have (not) handled this situation. There has been no communication from Apple at all, and on the Apple support forum reports are just ignored. The problem is much bigger than anyone appreciates: If you rely wholly on IOS for your connection to the web, then you can's find out what's going on by just Googling the problem. A lot of people must be completely in the dark, thinking that the issue is restricted to their device.
Apple has responded to quite a few people that contacted them that they are looking into the issue. They often don't come out and comment on something in general, at least not until they have more understanding and information about it all.
 

silvetti

macrumors 6502a
Nov 24, 2011
952
376
Poland
Apple has responded to quite a few people that contacted them that they are looking into the issue. They often don't come out and comment on something in general, at least not until they have more understanding and information about it all.
But they should.
 

Mrfatboy

macrumors 6502
Dec 15, 2008
316
6
I use my iPhone 6s Plus pretty the same every day. Mail, Safari, Tweetbot, Boom Beach.

There were two things I changed when the safari crashes started happening for me.

1) I changed the way Tweetbot opens links. I have it now open links in safari instead of its own browser. I only mention this because I have read posts earlier in this thread that mentions Tweetbot and also about some 3rd apps not using the correct URL schema and having a 50 click limit or something.

2) I installed the Flightrader24 app last week. This was the app were I first noticed the bug. It crashed when I tried to get more info on a plane.

Just my two cents. Maybe we can narrow it down.

#1 seems suspicious to me while #2 is an outlier. I emailed Tweetbot support and the said they are looking into it. But they have said that before when I emailed them about a bug that still isn't fixed.
 
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srt303

macrumors newbie
Mar 27, 2016
1
0
I'm also having this issue since today. I updated to iOS9.3 a few days ago on my iPhone 5s. I've also tried to use the Chrome browser instead of Safari but that has the same problem.

In the end I now switched within my Spark e-mail app to the in-app browser that doesn't have this problem to press links in e-mails. I did the same with Tweetbot 4 and also use the in-app browser there which works for pressing links to website.

I'm still looking for a browser that works just to start a website. Safari, Chrome, Documents 5 browser all seem to have this problem (Javascript bug?).
Puffin browser works.
 

CVP

macrumors newbie
Mar 28, 2016
1
0
This issue ocurred me Friday....No success, read this thread and did everything....Nothing worked.
Last night I restored my Iphone as new. Lost all apps but now everything is back to normal. Safary working, links from mail working.
PS: I had Flight Radar, Booking instaled, now I don't Booking but I have Flight Radar.
Resetting my phone did the trick.
Tried these features today, everything is ok. Links are working, links from mail are working.
 

zviedrs

macrumors newbie
Mar 28, 2016
7
6
I was part of the public beta, and updated my iPhone 6 to the release version of 9.3 the very minute it was out. And I had no problems what so ever until like two hours ago.

I did have the Booking.com app installed, and the only app I installed in the last 24 hours was the IMDB one, which I haven't seen anyone mention.

This is very odd, and I really don't understand how this thing seems to "mature" over time. It makes me feel very uneasy that people seemingly doing nothing have their phones and tablets "hijacked" like this.
 
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