Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

What size and configuration will you order

  • iPhone 7 32 g

    Votes: 90 3.2%
  • iPhone 7 128 g

    Votes: 396 14.2%
  • iPhone 7 256 g

    Votes: 82 2.9%
  • iPhone 7 Plus 32 g

    Votes: 160 5.7%
  • iPhone 7 Plus 128 g

    Votes: 1,427 51.3%
  • iPhone 7 Plus 256 g

    Votes: 702 25.2%

  • Total voters
    2,784

heather181

macrumors 6502
Dec 11, 2012
250
68
Incheon, Korea, Republic of 09/23/2016 12:28 A.M. A mechanical failure has delayed delivery. We're adjusting plans to deliver your package as quickly as possible.

Anyone else have this? Was originally supposed to be delivered today but since it at in china for about 3 days without movement I knew that wasnt possible but this morning it actually departed and said delivery friday but then I get home and check it and this is what it says now. Unbelievable!
I got an arrival scan in Korea after my phone arrived in Anchorage. UPS told me my phone was never in Korea but then I got the mechanical failure message. I'm just frustrated because they are giving false information. How do they not know where the packages are? I am like 99% positive that people were posting on this forum with mechanical failures messages 2 days ago.
 

jasonkratz

macrumors member
Sep 30, 2015
52
35
My sister paid for extra shipping, but she got refunded. She didn't have to contact them, we noticed it when checking her credit card account. She is currently part of the 8:01 crew
If you check the order page for your phone on the apple website you'll see they changed it to free shipping. Estimated tax dropped about $10 as well.
 

SparklyOne

macrumors regular
Sep 21, 2016
241
262
I do see that UPS 99 is still scheduled from ANC-KSF leaving at 3:08 PM today . . . I don't know if that means anything or just that they'll cancel it once the landing time for the INC-ANC leg passes. I've never seen a case where Google says a flight is en route and all the flight tracking websites say "huh?", but I've also never tracked a cargo flight before. Im wondering if Google just defaults to the published time table and only makes adjustments if information becomes available that changes that time table.
 

dmeier1231

macrumors member
Sep 18, 2014
68
114
Cancel your order before you can't and reserve online for pickup at Apple Store . Don't put your self though the mess of waiting for ups to deliver.

That would be great except my nearest Apple store is 300 miles away. Stuck waiting on my order and not even shipped yet. Still processing and I ordered 9/9 at 6:30 AM CDT. iPhone 7+ MB 128 GB AT&T.
 

Sherifftruman

macrumors 6502
Jun 23, 2010
485
9
Called UPS and they're next to useless. Their system says mine is supposed to arrive today and says "that's the latest info" when I say Agent. I got to someone and they can't do anything until it hits Louisville they say and can't change the date until a delivery attempt is made. Of course I can pay to do it through MyUPS and they won't waive the fee even though it's their doing. She said they told Apple they might not make the dates because it's so many phones and it's all just estimates.
 

heather181

macrumors 6502
Dec 11, 2012
250
68
Called UPS and they're next to useless. Their system says mine is supposed to arrive today and says "that's the latest info" when I say Agent. I got to someone and they can't do anything until it hits Louisville they say and can't change the date until a delivery attempt is made. Of course I can pay to do it through MyUPS and they won't waive the fee even though it's their doing. She said they told Apple they might not make the dates because it's so many phones and it's all just estimates.
That is such BS! It's a lot of phones every year!
 
  • Like
Reactions: madhu1989

madhu1989

macrumors regular
Nov 26, 2010
176
61
I think the next UPS flight out of Korea, whenever that is going to be, will be the one carrying the phones. So I don't see it coming before Monday. UPS 99 was scheduled to leave and just disappeared like fart in the wind after it was taken off the list.
 
  • Like
Reactions: SparklyOne

redroseapps12

macrumors newbie
Sep 21, 2016
23
10
Myrtle Beach
I finally got my phone look at this pitiful tracking! It looks like it went around the world twice unless it was a glitch. I stopped it from being delivered and went and picked it up this morning. Its beautiful :)
 

Attachments

  • Capture.PNG
    Capture.PNG
    48.4 KB · Views: 214
  • Like
Reactions: greg370z

greg370z

macrumors newbie
Sep 22, 2016
1
1
I just spoke with UPS via live chat, here's the transcript:

Brenda R.: Thank you for patiently waiting Greg. I deeply apologize for the delay and the inconvenience this delay may cause. It seems that all Apple packages have encountered a delay in transit due to Apple operating plans and the delivery dates are being affected.
chat_agent.png
Brenda R.: I understand you need to know when your package will be delivered and I wouldn't deny you further details about this delivery if I had them, but the package has not been scanned again in order to for me to provide you an update.

Once the package gets into the US network a delivery date will be available.
chat_agent.png
Brenda R.: Please continue monitoring your package to get additional updates. You can request status updates online at
chat_hyperlink.png
https://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PNRO_L1.
chat_enduser_message.png
Greg: Is the Korea location an Apple location or a UPS location?
chat_agent.png
Brenda R.: An Apple location.**

**I'm not sure if this is true, or not.
 
  • Like
Reactions: heather181

ck3801

macrumors 6502
Oct 14, 2011
469
593
Boulder, CO
I just spoke with UPS via live chat, here's the transcript:

Brenda R.: Thank you for patiently waiting Greg. I deeply apologize for the delay and the inconvenience this delay may cause. It seems that all Apple packages have encountered a delay in transit due to Apple operating plans and the delivery dates are being affected.
chat_agent.png
Brenda R.: I understand you need to know when your package will be delivered and I wouldn't deny you further details about this delivery if I had them, but the package has not been scanned again in order to for me to provide you an update.

Once the package gets into the US network a delivery date will be available.
chat_agent.png
Brenda R.: Please continue monitoring your package to get additional updates. You can request status updates online at
chat_hyperlink.png
https://www.ups.com/WebTracking/track?loc=en_US&WT.svl=PNRO_L1.
chat_enduser_message.png
Greg: Is the Korea location an Apple location or a UPS location?
chat_agent.png
Brenda R.: An Apple location.**

**I'm not sure if this is true, or not.
I wonder if Apple pushed the launch up a week and did not inform UPS and that is causing all the shipping trouble.
 

Damstr

macrumors 6502
Sep 22, 2016
346
236
I finally got my phone look at this pitiful tracking! It looks like it went around the world twice unless it was a glitch. I stopped it from being delivered and went and picked it up this morning. Its beautiful :)
This gives me hope that if my phone gets to AK tomorrow by at least 3PM I should be able to get it by Saturday if they are indeed doing Saturday deliveries.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.