Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

[tommysm]

Almost the same EXACT thing happened to me last year. Ordered a 6S Plus Gold, went to sign the EIP and the guy put in an order for the damn 6 Plus Gold, the EXACT phone I already had! Took me almost 24 hours to get it straightened out and I "lost" my place at the front of the "line" for first shipments.

Tbh I was on the fence about which black I wanted, so I'm not too mad about it. Maybe it was a sign lol. Looks more classy anyway. I'd be livid if I was sent a 7 oppose to a 7+ though lol

 

[dannyar]

called in at 3am on the dot. got through right away. rep was finishing up on my first order and recapping then the call dropped. Never called me back and now i can't get back through to finish the order. FML

 

[itsboi]

They can't upgrade their servers for once?

 

[dkinley1]

Are they able to take orders over the phone at midnight? is it easier to do online or over the phone?

if you are doing JOD OR JUMP YOU have to call or go into a a store!

 

[AppleChic76]

Lord I wish this email would come through so I can go to sleep!

 

[tommysm]

So i placed an online order at 258 i got the first EIP email. I havent gotten a confirmation one yet. When i went to submit order the screen froze and gave me and error. I tried again and screen stayed dim after minutes of the rolling circle. So i called told him what happened and gave him the order number i got. He said he sees the order and it went through and i wont be charged until it ships. Can anyone confirm this? Or is my leg being pulled and im about to get screwed??

I got this as well "Won't charge until shipped"

 

[dmk1974]

Awesomeing up their site....HURRY UP!!!!

 

[offcamber]

Now Rep says to go to myt-mobile app to order?

 

[MadeByApple]

This happened last year. WHen you get the email to sign and accept it just dont accept. It expires in 36 hours after generating.

unfortunately I caught the mistake after signing the EIP....

 

[nyc2pdx]

I ordered at 1210PDT, 7 plus in black, 256gb. Got the EIP email but no confirmation email yet. I also started the trade in, and got an email about that.

 

[jmlapple]

Wow, on the line with the rep since Midnight.

Still great customer service with theses challenges. Going to be a long night for everyone.

 

[CashmereEsquire]

did anyone actually get a 9/16 ship date? I ordered BEFORE 3 am and got a 9/19 ship date for a black 7 plus

 

[mrcobra92]

I got this as well "Won't charge until shipped"

Same here! Hoping it all goes well with my bank!

 

[boredoftheworld]

Well at least I'll have six cool cases even if I don't have iPhones to put in them... I'm on hold... permanently I'm afraid

 

[mynameisjeffLA]

QUESTION!!

How much did you guys who purchased the one end up having to pay right now? Upfront.

I totally forgot to think about the taxes + sim card fee upfront, and only have about $35 dollars in my checking account.

Damn!

 

[cdames00]

I think T-Mobile and the rest of the carriers have their own set-aside stock.

I'm sure they do, just commenting more on overall demand or first indication of supply constraints. I was cruising the Apple website checking on other models and they're pretty much all starting to slip past the 16th already.

 

[trnjackie23]

Got it in! 128 Black 7+. It says shipping 9/19-9/26.

 

[Cnasty]

Wow, on the line with the rep since Midnight.

Still great customer service with theses challenges. Going to be a long night for everyone.

35 minutes here as well. She keeps trying groaning refreshing but she's nice.

She refuses to hang up!

 

[dkinley1]

I ordered at 1210PDT, 7 plus in black, 256gb. Got the EIP email but no confirmation email yet. I also started the trade in, and got an email about that.

it can take a few days to for that to be sent! i took me a week heck i dont think i ever got one

 

[ziggo]

Gonna have to go in store for my mom's. Got my grandpa's EIP ordered at 2:58 AM. My phone ordered through Apple. By 3:05 T-Mo's site was dead. I've been on hold for 20 min with T-Mo.

Damn are you ordering for the whole family? They better be providing you coffee and donuts lol

 

[dany20mh]

QUESTION!!

How much did you guys who purchased the one end up having to pay right now? Upfront.

I totally forgot to think about the taxes + sim card fee upfront, and only have about $35 dollars in my checking account.

Damn!

They won't charge you anything right now until device get shipped.

 

[Scarphac3]

So I am calling now since my first rep told me to try again later because the system was down but I'm on hold in queue

 

[AppleChic76]

QUESTION!!

How much did you guys who purchased the one end up having to pay right now? Upfront.

I totally forgot to think about the taxes + sim card fee upfront, and only have about $35 dollars in my checking account.

Damn!

They won't charge your card until it ships.

 

[tommysm]

Got it in! 128 Black 7+. It says shipping 9/19-9/26.

Where do you see a shipping date? Online? My rep said I'd have it by the 18th which is weird lol
[doublepost=1473406706][/doublepost]

QUESTION!!

How much did you guys who purchased the one end up having to pay right now? Upfront.

I totally forgot to think about the taxes + sim card fee upfront, and only have about $35 dollars in my checking account.

Damn!

221. Charged me 149 downpayment for the 128gb, and taxes

 

[mrcobra92]

did anyone actually get a 9/16 ship date? I ordered BEFORE 3 am and got a 9/19 ship date for a black 7 plus

I got a ship date of 9/16 for my 7 jet black. Ordered in at 12:04.