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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

C

California King

macrumors 65816
Sep 20, 2007
1,066
8
Got the order confirmation, but the address is wrong...luckily the zip code I provided was able to tack on the correctly spelled city...should I still call to update it?

Also, anyone get 9/16 delivery date? I got 9/19-26
 
G

Gshox

macrumors regular
Aug 5, 2012
238
130
i see upgrade button on all my lines except the one with JUMP....but im not trying to use JUMP. and thats the only line I need to upgrade. SMH.
 
dany20mh

dany20mh

macrumors member
Sep 16, 2015
97
34
Gaithersburg
California King said:
Got the order confirmation, but the address is wrong...luckily the zip code I provided was able to tack on the correctly spelled city...should I still call to update it?

Also, anyone get 9/16 delivery date? I got 9/19-26
Click to expand...
Most of us here that order through T-Mobile have that timeline delivery, I guess they will change later, because I order mine 3 minutes before live time :D and I have that time too.
 
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EthanNixon

EthanNixon

macrumors 6502a
Sep 30, 2007
645
97
New Jersey
Sigh. Jet Black 128GB with a stupid delivery date. Let's hope that's not real...
 

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offcamber

offcamber

macrumors 6502
Jun 30, 2007
311
7
USA
T-Mobile's advice "We'll call you back in a few hours or you call us back".
I don't see things improving when the world starts waking up!o_O

So far it seems that if you get through to a US call center you may get your order through.
Phillipines and England are jammed solid and they can't complete JOD upgrades at all.
 
M5RahuL

M5RahuL

macrumors 68040
Aug 1, 2009
3,469
2,133
TeXaS
PlineyTheElder said:
Just had my t-mobile rep hang up on me with a promise of a call back because they cant process orders right now... Seriously? if I don't get a call back in 1/2hr I am going to bed and trying at the store tomorrow when it opens. BTW I was trying to order a 128GB 7+ in Black.
Click to expand...

same here.. no one called back even after 55 mins so now i'm on the phone...again!!
 
J

justinf77

macrumors 6502a
May 18, 2003
643
568
Rep wasn't able to get an order through the system and insisted that she would be "personally handling it" and making sure it goes through. Definitely not very confident I'll be getting my phone anytime soon...
 
T

thiswho

macrumors member
Oct 11, 2012
92
7
Agh, got my order in nice and early but I'm still waiting on the damn EIP / order confirmation email. Anyone else???
 
T

TsuaSai

macrumors 6502a
Jan 9, 2006
508
68
TX
Also over an hour on the line. At least at this point the guy has offered to wave the $20 fee since I couldn't order online. I feel lucky to be on the line at all with someone. But so far seems to be no end in site. He has already called me back once. Wont be surprised if he has to hang up and again and call back.
 
Cnasty

Cnasty

macrumors 68040
Jul 2, 2008
3,336
2,106
Need to be up in 4 hours.

I told her please yell loudly when it's working as I am going to rest my eyes.

At least she has a sense of humor.
 
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