Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

[Anijake]

What a waist of time, was told twice no JOD tonight. What was I paying for all this time?

 

[Cyberguycpt]

70 minutes here and counting...

Same here, man I'm getting mad. At least the guy is nice. But don't understand the problem with jump on demand preorders. It worked fine last month when I preordered the Note 7.

 

[whadzinaname]

Ordered at 3:27AM EST. iPhone 7 Plus 128GB Black. T-Mobile website says: ESTIMATED TO SHIP 09/19/2016 - 09/26/2016

 

[itsboi]

"thank you for waiting, please have your account number or mobile number ready, a rep will be with you". Kill me.

 

[jgelin]

Called at 3:02 signed EIP by 2:29 and here we are... this is way too long.

 

[p1ally]

Agh, got my order in nice and early but I'm still waiting on the damn EIP / order confirmation email. Anyone else???

I've got nothing yet. *sigh*

 

[Cnasty]

Called at 3:02 signed EIP by 2:29 and here we are... this is way too long. View attachment 649458

The people still on the phone since 12:01 don't want to hear it.

 

[cdames00]

Just checked my account and I've got my order co

nfirmed!

 

[offcamber]

Went through two reps so far and they have about 5 pages to complete to finalize a JOD upgrade but can't get passed page 1.

 

[M5RahuL]

Need to be up in 4 hours.

I told her please yell loudly when it's working as I am going to rest my eyes.

At least she has a sense of humor.

lol.. good thing I don't have to be up early else I'd have hung up by now..

This is annoying..to say the least!

 

[dkinley1]

score!

hope you get it a day early!!! mine is 16-26th

 

[CEmajr]

Finally got through to the upgrade page on the website only to see: "we're sorry but none of your lines are eligible for upgrade". Guess it's time to call it a night and just go to a store when they open.

 

[AppleChic76]

Agh, got my order in nice and early but I'm still waiting on the damn EIP / order confirmation email. Anyone else???

Yep! I was my rep's first order at 11:50 and still no email.

 

[Scarphac3]

I was told the same... over an hr ago to expect a call back from him in the next 30 mins.. never happened!

my rep told me 10 but I havent received anything either. I'm gonna wait 10 more min and try calling in again and if it doesnt work I'm heading to bed

 

[dkinley1]

Yep! I was my rep's first order at 11:50 and still no email.

got mine already! which is surprising

 

[bnb5550]

Called in right at 12:01 PST and had no wait, super nice rep. Went to do JoD upgrade 7+ Silver 128, wasn't showing anything up front which we both new was wrong. Was going to try to push the order through, and would call me back in 15-20 minutes. Hour later, no call back. Called back, spoke with somebody else who again was super nice, stated that they aren't able to do any of the JoD orders until their system reboots at 8am PST. They are taking down everybody's info and calling people back at 8am PST, and confirmed that I would NOT lose my original place in line. Phew.

 

[tommysm]

Just got this email after signing the EIP at 2:12 received the email at 2:47 maybe it was a sign, I asked for jet black, and my rep put in regular black lol. I was on the fence anyway.

Good luck to everyone, its about time something has gone right, the IPhone 6 launch was so bad for me lol.

 

[AppleChic76]

Welp, just sent my first email (this go round) to the Office of the President. Way to go, T-Mo.

 

[TripAcez]

Im slowly trying to put another order in *sigh* damn u spinning circle of death

 

[NewtonPippin]

Called in right at 12:01 PST and had no wait, super nice rep. Went to do JoD upgrade 7+ Silver 128, wasn't showing anything up front which we both new was wrong. Was going to try to push the order through, and would call me back in 15-20 minutes. Hour later, no call back. Called back, spoke with somebody else who again was super nice, stated that they aren't able to do any of the JoD orders until their system reboots at 8am PST. They are taking down everybody's info and calling people back at 8am PST, and confirmed that I would NOT lose my original place in line. Phew.

Sorry dude, you've lost your place in line lol

 

[Scarphac3]

Second rep just called back and said that her system still wont allow any orders so she will be calling me back 11 am eastern time and I will not lose my spot. I dont believe that but we will see. Damn you tmobile

 

[M5RahuL]

Same here, man I'm getting mad. At least the guy is nice. But don't understand the problem with jump on demand preorders. It worked fine last month when I preordered the Note 7.

Yeah the rep I'm with is nice.. but it's hard to understand him with that strong accent!

Amazing how TMO screws up iPhone pre-orders every.damn.year!!

 

[mode101]

I've been on the phone for almost an hour and a half trying to get a jump on demand order through. Now they are trying to put it through as a regular jump order...

 

[dkinley1]

heres a funny one my order says its USPS priority mall??? thats odd its usualy UPS

 

[jmlapple]

Im calling it. Will have to take my chances @ the store. 90 minutes trying to process my order. #TMOFail