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furbzv1

macrumors 68000
Sep 17, 2014
1,569
1,239
Got a text about an hour ago saying my order is confirmed with an expected ship date between 09/19-09/26.
 

hazeydavey

macrumors regular
Jun 15, 2010
219
132
Anyone remember last year?

I ordered at like 8 AM EDT, and site kept saying will ship 9/28 - 10/2 or something like that.

It arrived on the 25th, and T-Mo's site still showed a shipping date of 9/28 - 10/2....so I put zero credence in what their site says.

Course this year my confirm is dated 12:09 AM PST, which means I'll get in November. :)
 
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Agent OrangeZ

macrumors 68040
Mar 17, 2010
3,022
3,016
Planet Earth
Screen Shot 2016-09-09 at 6.41.35 AM.png
Screen Shot 2016-09-09 at 6.42.00 AM.png
Screen Shot 2016-09-09 at 12.50.51 AM.png

Ordered the the Black and Jet Black phones at 12:02 AM (Pacific) on the phone. When the lady tried to process the 3rd order for the Rose Gold, her system took a dump. Took a nap, woke up at 3:30am (Pacific) and was able to get the Rose Gold ordered. All phones have the 9/19-9/26 ship quote.... but I am 99.999999999% sure it is just a placeholder and I am good for launch day. I believe it was the same way last year.
 
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bhenny1

Cancelled
Sep 12, 2015
118
72
I ordered around 12:20am PST. I still haven't received my EIP. Although, I see a $1 charge on my credit card. Getting worried! Should I call?
 

Cyberguycpt

macrumors 6502a
Sep 28, 2014
863
872
I guess we will see! I wouldn't expect them to be able to have 2 phones on the same phone line if it wasn't upgradeable.

I received a new cost for each month for my plan and it's the exact same since my price was the same as the new phone.

I am not calling their asses today that's for sure. Maybe a chat, maaaaaybe :)
Actually I have had a phone on JOD and on an Eip. When I changed my plan to JOD I still owed money on my previous phone so I just kept paying and eventually paid it off.
 

furbzv1

macrumors 68000
Sep 17, 2014
1,569
1,239
i'm going to try not stress this year lol
i have an email about the order, i have a text about the order however i cannot see the order online?
 

thiswho

macrumors member
Oct 11, 2012
92
7
Stilllll stressing out. No order confirmation, no EIP email... Called an hour ago and they said they re-sent it....
 

foxcrane

macrumors member
Nov 25, 2013
74
42
Good morning!

During the order process, I told the rep that I would be doing the iPhone 6 trade in. However, I have not received any info on an EIP; do you all know if it's possible to just prepay the phone now and receive monthly credits for 24 months (for the trade in)? I'd much rather do that.
 

Agent OrangeZ

macrumors 68040
Mar 17, 2010
3,022
3,016
Planet Earth
I ordered around 12:20am PST. I still haven't received my EIP. Although, I see a $1 charge on my credit card. Getting worried! Should I call?
Check your spam folder. I got mine within 15 mins of ordering... Google delivered 2 to my inbox, but 1 to my spam folder.
 

AllergyDoc

macrumors 68020
Mar 17, 2013
2,025
9,663
Utah, USA
Got JOD upgrade to process. Unfortunately, the guy hung up on me before the second could go through. Hasn't called me back yet.
 

PsstGreek

macrumors 68040
Oct 21, 2010
3,776
59
Tampa Bay
Ordered over the phone, quick and painless. iPhone 7 128GB Black. Got my EIP within seconds of ending the phone call with the rep.
 

bnb5550

macrumors newbie
Sep 12, 2015
20
8
Was supposed to get a call at 8am PST to finally push through my JOD upgrade order, but woke up to a email at 4am with my EIP with the correct device (7+ 128 silver), signed it immediately. Then in a few minutes got my order confirmation and it shoes overnight and delivery 9/19 - 9/26 like everybody else. Score!
 

muadibe

macrumors 6502
Oct 11, 2010
376
389
View attachment 649560 View attachment 649561 View attachment 649562
Ordered the the Black and Jet Black phones at 12:02 AM (Pacific) on the phone. When the lady tried to process the 3rd order for the Rose Gold, her system took a dump. Took a nap, woke up at 3:30am (Pacific) and was able to get the Rose Gold ordered. All phones have the 9/19-9/26 ship quote.... but I am 99.999999999% sure it is just a placeholder and I am good for launch day. I believe it was the same way last year.

Mine is exactly the same. The shipping dats is just an estimate. We should get them on the 16th.
 

offcamber

macrumors 6502
Jun 30, 2007
311
7
USA
My experience with shipping is that they usually beat the delivery date by a few days if yours is passed release day.
Consider the shipping dates as estimates.

Don't forget that Apple can adjust inventory logistics based on demand. They have booked cargo planes months out and can route inventory where needed. They can get product to the US from China in a day and distro begins within hours of touch down. 1- 3 days after the plane lands the product is out for delivery in your area.
 
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muadibe

macrumors 6502
Oct 11, 2010
376
389
i'm going to try not stress this year lol
i have an email about the order, i have a text about the order however i cannot see the order online?

Had the same issue. Solved by clicking the link in the confirmation email.
 

bhenny1

Cancelled
Sep 12, 2015
118
72
It says the wait time is over 3 hours. I just want to make sure my order went through! Does anyone have info on contacting the President's Office thing?
 

Agent OrangeZ

macrumors 68040
Mar 17, 2010
3,022
3,016
Planet Earth
Screen Shot 2016-09-09 at 6.57.51 AM.png

JOD customers... these are the emails you can expect from T-Mobile after your order...
From bottom to top...
#1. Email with link to sign your EIP.
#2. Confirmation and copy of signed EIP
#3. Order confirmation with ship dates and order numbers to check status at http://my.tmobile.com
#4. Reminder to turn in old device to T-Mobile retail store by 10/9/16
 

CashmereEsquire

macrumors regular
Sep 19, 2013
184
40
Mine is exactly the same. The shipping dats is just an estimate. We should get them on the 16th.

I hope because my Apple order says 23-27 and I know apple is pretty legit with their logistics so I'm going to feel sour if I cancel and get screwed lol.

I'm going to go ahead and cancel my Apple order.
 

xerenthar

macrumors 6502
May 27, 2008
471
81
got one through for 9/16 delivery 3am, jet black 7+ 128 for my wife. spent an hour trying to get a second and went to bed. now i'll be ordering black 128 7+ instead of jet black for me, because 11/30 sort of undermines the idea of a JUMP plan...
 
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