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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread
- Thread starter ciscomata
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I decided not to upgrade from my 6S Plus to the 7 Plus. I'm kind of glad I decided this. I couldn't do this every year. I feel for all of you going this process of waiting on the EIP to sign and whether or not you'll get the phone next Friday. Good luck to everyone!
Wait what? I've already sent one email to Lucero or whatever his name is, what's all this about?
just sat on the phone for 40 minutes using the provided JOD number listed on the site. when I finally got a person she told me that I was on the wrong number and I had to go to the back of the upgrade line....
So my order never went through. I had to contact T-Mobile again (Dm on twitter) and they finally reached back out to me at Noon EST. Ordered both phones. My wife's should be here next friday (32gb rose gold 7) but mine not estimated until Oct... (Black 7 Plus 32gb). 9 Hours later it is ordered, although I can't say I'm pleased with how this launch was handled...
Same thing happened to me. Not a big deal, but I'm bummed that getting up in the middle of the night was pointless.
It's beginning to sound like they're trying to discourage people from being customers.
That $1 hold is mean they run your card for authorization, and that's happen when you place the order.
At this point since no one can get through and my order is in, I will just let it play out.
When the phone gets here I will return my other phone and straighten it out at that point seems the best way to handle or give it another call back in a day or 2 since they are so inundated.
Thanks for the info.
I don't have any holds on my card...
[doublepost=1473438364][/doublepost]OK so who is going to camp out on-site on Friday and cancel their JOD order if they can get one in store...
SIDE NOTE: Don't know if you can cancel a JOD order or change it once placed
Get in touch with t-mobile help on twitter and CC johnlegere, they'll answer right away and help you. They helped me and just need to call to go over the agreement. I had my EIP while I was on the phone with them.
You might want to call and check or Facebook message them. This happened with my order and it didn't go through.
I'm a JoD customer. I first logged onto my account and clicked the Upgrade link. It gave a phone number to call. When I called that number it says the sales department doesn't have access to account information and to call customer service. So I called 611 from my phone, spent about 30 minutes on hold and the was able to process my order in about 15 minutes. It was actually pretty painless. The contract though may take a while to get emailed to me so he'll be calling me back at 2:00 to make sure I got it.
Now I'm waiting for the contract.
I ordered the Jet Black 7 plus 128 GB. I have to pay $149 up front. It has a November 1st ship date, which is fine.
Now I'm waiting for the contract.
I ordered the Jet Black 7 plus 128 GB. I have to pay $149 up front. It has a November 1st ship date, which is fine.
I'm in the exact same situation, ordered right at midnight, same configuration as you.
I feel like I would've been done quicker, but the Mobile guy just kept talking and talking, chitchatting, was driving me crazy.
Mine also says 09/19-09/26
I want the iPhone 7 in jet black with 128 GB capacity.
If I signed up for Apple Upgrade, I would have to pay $36.58 per month for 24 months.
If I signed up for T-Mobile JoD, I would have to pay $26.00 per month for 18 months with $99.99 down.
So, the T-Mobile jump on demand upgrade program appears to be cheaper, on paper. Assuming that I don't care for Apple Care that is being offered with the Apple Upgrade program, is there any reason why I wouldn't want to go with T-Mobile JoD?
Thanks.
If I signed up for Apple Upgrade, I would have to pay $36.58 per month for 24 months.
If I signed up for T-Mobile JoD, I would have to pay $26.00 per month for 18 months with $99.99 down.
So, the T-Mobile jump on demand upgrade program appears to be cheaper, on paper. Assuming that I don't care for Apple Care that is being offered with the Apple Upgrade program, is there any reason why I wouldn't want to go with T-Mobile JoD?
Thanks.
You both need to check your order, cause if you don't get that authorization, that's mean your order haven't placed yet, but that's depend on the bank you have too, some bank take time too show you that and some are instance, so keep that in mind too.