Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

[GIZBUG]

Im asking the phone rep, if I pay the balance I owe, 235.01, would my monthly bill go back to 70/month, my standard bill. She said that should be done in retail store. She hinted though that I would still get a bill credit, for 24 months. Also, she said if you upgrade to a new phone next year, your credits will continue to roll over, and not affect your ability to buy a new phone next year.

If I can pay off this 235.01, next month, and get my bill to a standard bill, without the EIP charge, that is what I would like.... stuff is so confusing.
You take my old phone, give me the value its worth, the minus that off the new phone, and that is what I pay you.....

Bottom line, you pay off the balance early, you loose the promotion. If you trade the phone in next year, making your regular payments, you keep the credits/promotion. I guess ill think this over before I sign the E-Document.

 

[dany20mh]

It's $120 + $100 more for the 7 Plus 128GB

Don't get confused that $120 with something else, that's the price you pay if you do the promotion of trading your phone, for people (like me) that doing JUMP upgrade, for 7+ 128Gb we have to pay $149.99 upfront + tax = $202.19

 

[oftheheavens]

finally got through and got my matte black 128gb delivery date is 15-16 of next week. So new black SS watch and link (super expensive) and new matte black iPhone 7 which was free coming next Friday!

 

[jaysue]

I got my order in really early and everything seem to go smooth, but I don't see jump on my status, or eip after I ask many times to jump not upgrade, they've did that every year

 

[Anthony T]

I'm in the exact same situation, ordered right at midnight, same configuration as you.
I feel like I would've been done quicker, but the Mobile guy just kept talking and talking, chitchatting, was driving me crazy.
Mine also says 09/19-09/26

Yeah, thankfully the lady who helped me got straight to the point and there was no BS or anything lol.

I had a bad experience ordering with them last year though.

 

[Zippy3505]

Called at 7am central time, or ordered 7, black, 32gb, documents emailed to me two minutes later. Says scheduled to ship 9/15 or 9/16. Was easier for me than I thought it would be.

 

[EdBetz]

Totally screwed by T-Mobile. Called at 2:59, placed an order, they charged my card $1.00 and now I've been told that it was never placed. I'm so done with t-mobile!

 

[tommysm]

So I've gotten the EIP email, the order confirmation email, the $1.00 hold on my card, and this morning I got a confirmation text. If you didn't get some of these, I'd call them to make sure everything went through.

 

[Applejuiced]

I couldn't get it to work via the website. It kept freezing and giving errors.
I called tmobile and told the rep I wanted to do it online so I don't get charged $20 fee per phone. She waived them both for me and placed the order. The exchange part wouldn't work on her end either so she told me as soon as the new iPhones arrive to call so I can send the old iPhones in and get the promo enrolled.
Anyone else with similar thing? Did they put it through at full price on your bill spread by 24 months EIP and tell you they will process your exchange with the promo later?

 

[12vElectronics]

Can someone explain what we need to do to take advantage of the free iPhone 7 when you turn your 6/6+/6S/6S+ in?
T Mobile advertised it but during the pre order process it was never mentioned!

 

[oftheheavens]

how long did it take to get the EIP or whatever after talking to them on the phone? cause I finally got through and told I will get it in time for the black 128
[doublepost=1473441585][/doublepost]

Can someone explain what we need to do to take advantage of the free iPhone 7 when you turn your 6/6+/6S/6S+ in?
T Mobile advertised it but during the pre order process it was never mentioned!

its only for the base model
[doublepost=1473441623][/doublepost]

So I've gotten the EIP email, the order confirmation email, the $1.00 hold on my card, and this morning I got a confirmation text. If you didn't get some of these, I'd call them to make sure everything went through.

how long did it take to get all that after ordering? I ordered 10 minutes ago and nothing but I figure it take a little longer.

 

[noobinator]

This may have been answered already but 40 pages....

What happens if I trade in my iPhone 6 to get the "Free" iPhone 7 and then want to upgrade a year later? Do I have to pay back the credits that I've already received or what happens?

 

[Carlos22Dayday]

So I've gotten the EIP email, the order confirmation email, the $1.00 hold on my card, and this morning I got a confirmation text. If you didn't get some of these, I'd call them to make sure everything went through.

I got all of those except the $1 hold.

 

[omgitscro]

This may have been answered already but 40 pages....

What happens if I trade in my iPhone 6 to get the "Free" iPhone 7 and then want to upgrade a year later? Do I have to pay back the credits that I've already received or what happens?

They will stop issuing you refunds for your monthly EIP fees. So you'll have to pay ~half the device if you leave halfway through the 24 months.

 

[Jeauxy]

Placed my order at 2:05am...shipment says 9/19-9/26. Wth, that's no fun...

 

[12vElectronics]

how long did it take to get the EIP or whatever after talking to them on the phone? cause I finally got through and told I will get it in time for the black 128
[doublepost=1473441585][/doublepost]

its only for the base model
[doublepost=1473441623][/doublepost]
how long did it take to get all that after ordering? I ordered 10 minutes ago and nothing but I figure it take a little longer.

Yes I know. I got the base model.

What do I do now to get my device sent in so I get the credit? There was no mention of that promotion the entire time I was doing my pre order.......

 

[boredoftheworld]

Placed my order at 2:05am...shipment says 9/19-9/26. Wth, that's no fun...

Any chance you ordered a plus... in black? I'm beginning to see what looks like a trend.

 

[Carlos22Dayday]

Placed my order at 2:05am...shipment says 9/19-9/26. Wth, that's no fun...

A lot of us are on the same boat as that and ordered pretty early, i wouldn't put too much thought into it until we get closer to the date, I'm sure then we will be seeing a lot more changes.

 

[Cnasty]

You do have two phones on one line now, one EIP and one JoD. Call them to fix this ASAP.

You were 100% correct and thank you for explaining that.

When I joined TMobile in May, I got an S7Edge. I didn't like it and returned it within 14 days. When they took that phone back install of keeping me on JoD which was on the S7, they put me on an installment plan for 24 months for the 6s+ that I have now.

I don't even have JoD and now I will have 2 monthly bills for installment plans. One for the current 6S+ I have and 1 for the new 7+ that I ordered.

They royally screwed me in May instead of keeping the same process they put me on a different plan and it is my fault as well for not understanding.

I will try to sell my 6s+ and pay it off or just pass it down to my wife and let her use it when the new iPhone comes in.

All in all, I have a new 7+ coming, I ensured they added JoD to that, and now we move forward as he confirmed my EIP signatures were on file and estimated shipping dates on my confirmed order.

What a fun time!!!! I may be going back to ATT.

 

[Jeauxy]

Any chance you ordered a plus... in black? I'm beginning to see what looks like a trend.

I sure did. 128gb Black...hmm

 

[shk718]

looks like those of us on the Apple Upgrade program were screwed. According to this article Apple set-aside a certain number of each iPhone SKU for the program's purchasers, independent of stock for the larger pre-order program. so we didn't have access to the full stock. At 3:01am EST time i couldn't reserve it for t-mobile in florida. Apple this is not the way to treat people in your loyality program. I will never do it again! http://appleinsider.com/articles/16...ants-complain-of-no-stock-scheduling-problems

 

[tommysm]

how long did it take to get the EIP or whatever after talking to them on the phone? cause I finally got through and told I will get it in time for the black 128
[doublepost=1473441585][/doublepost]

its only for the base model
[doublepost=1473441623][/doublepost]
how long did it take to get all that after ordering? I ordered 10 minutes ago and nothing but I figure it take a little longer.

Got the EIP around 2:12, signed it and got a confirmation email at 2:17. Then 20 mins later got the "order confirmed" email.

 

[tommysm]

I got all of those except the $1 hold.

Which phone did you get?

 

[noobinator]

They will stop issuing you refunds for your monthly EIP fees. So you'll have to pay ~half the device if you leave halfway through the 24 months.

But I won't have to give back the refunds I've had been given the first year?

 

[tommysm]

Placed my order at 2:05am...shipment says 9/19-9/26. Wth, that's no fun...

I'm really thinking those are place holders since they technically have no stock.