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briwil

macrumors regular
Nov 24, 2012
207
207
I'm really thinking those are place holders since they technically have no stock.
Thats what mine says too- but if placeholder, why not just put 9/15? I think its probably legit, we are most likely the second wave of shipments, after the first ones who will go out on the 15th.
 

vomhorizon

macrumors 6502a
Sep 24, 2013
952
68
Placed my order at 2:05am...shipment says 9/19-9/26. Wth, that's no fun...

Same here. I called in at 11:50pm PST, must have gotten through and placed an order a few minutes after midnight (PST) and signed the EIP contract by 12:20a. Received a text and email stating 9/19 - 9/26 but have not been able to do an order status check anywhere using the order # they gave me. Don't mind getting it in that time-frame (I assume JOD folks get first dibs) but just hope that everything is ok with the order.
 

Jeauxy

macrumors member
Sep 8, 2016
65
80
I'm really thinking those are place holders since they technically have no stock.

Makes sense. Well here's hoping that date drops to the 16th for all of us in the same boat. I can wait the few extra days obviously, but would be great to have it on day of.
 
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thiswho

macrumors member
Oct 11, 2012
92
7
Just got off the phone w/ T-Force. It must have worked this time, i got an email regarding the trade in, just waiting for the EIP message now.
 

briwil

macrumors regular
Nov 24, 2012
207
207
Estimated to Ship 09/27/2016 - 10/10/2016
Apple® iPhone 7 Plus - Black - 128GB
All the other iPhones I ordered at the same time have a 9/15 ship date. None of them are pluses. I'm thinking the pluses are still in China or somewhere offshore.
My order was for iPhone 7 Plus - Black - 128GB and shipping estimate is 9/19, so dates are definitely slipping.

**I ordered right at midnight though.
 
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p1ally

macrumors regular
Jun 23, 2010
161
31
Well this is f***tacular.

t-mo: Thank you for waiting I do see your order created. However this order was not completed and failed. You would have to re process the order again. I do apologize that this has happen. Please go ahead and try ordering via MY TMobile or Customer care at 1-800-937-8997.
t-mo: If you have questions, please feel free to ask?
You: Ok, do you know why it failed? I know there was a problem with the jump on demand system
You: Can you provide me with the order number that failed?
t-mo: The trade in option for the JUMP did not complete and that is why you did not receive any esignature email as well.
t-mo: Your order number is S***********
 

itsboi

macrumors 6502
Sep 23, 2015
295
649
I'm guessing the black Plus versions are the most popular. My order was placed before those who got the regular 7, but mine is expected to ship around the 27th.
[doublepost=1473442603][/doublepost]
Well this is f***tacular.

t-mo: Thank you for waiting I do see your order created. However this order was not completed and failed. You would have to re process the order again. I do apologize that this has happen. Please go ahead and try ordering via MY TMobile or Customer care at 1-800-937-8997.
t-mo: If you have questions, please feel free to ask?
You: Ok, do you know why it failed? I know there was a problem with the jump on demand system
You: Can you provide me with the order number that failed?
t-mo: The trade in option for the JUMP did not complete and that is why you did not receive any esignature email as well.
t-mo: Your order number is S***********
Oh man, happened three times to me last year.
 
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tommysm

macrumors 6502a
Dec 19, 2013
636
223
Okay I ordered a matte black 128 7+ with ship dates of 9/19-9/26. Anyone with the same phone getting anything earlier?
 

pudcraft

macrumors regular
Sep 23, 2013
239
201
Houston
Just want to bring some ease or clarification to everyone. A friend of mine at T-Mobile explained some of the shipping dates and problems associated with those of us who were not able to JoD! over the phone for hours.

The dates are still set to ship and arrive by 9/16. Their delayed dates are merely a default of the system and do NOT reflect the real dates because of the issues that occurred between 12:01am - 2:00am~

That being said here is my info:

Called in at: 11:50pm (1.5 hour time on phone with server issues)
Pre-order placed: 3:00am (rep placed order while i was sleeping, as soon as he was able to)
T-Mobile Email/Signature Documents: Arrived at 3:30am and signed
Order confirmation: Order confirmed and processed.

Devices ordered:

iPhone 7 Plus - 32gb Black
iPhone 7 Plus - 32gb Gold
JoD Lease Program

Rep also told me not to freak out by shipping dates and I should expect to receive my device on 9/16 if not a lucky day before.
 

itsboi

macrumors 6502
Sep 23, 2015
295
649
Just want to bring some ease or clarification to everyone. A friend of mine at T-Mobile explained some of the shipping dates and problems associated with those of us who were not able to JoD! over the phone for hours.

The dates are still set to ship and arrive by 9/16. Their delayed dates are merely a default of the system and do NOT reflect the real dates because of the issues that occurred between 12:01am - 2:00am~

That being said here is my info:

Called in at: 11:50pm (1.5 hour time on phone with server issues)
Pre-order placed: 3:00am (rep placed order while i was sleeping, as soon as he was able to)
T-Mobile Email/Signature Documents: Arrived at 3:30am and signed
Order confirmation: Order confirmed and processed.

Devices ordered:

iPhone 7 Plus - 32gb Black
iPhone 7 Plus - 32gb Gold
JoD Lease Program

Rep also told me not to freak out by shipping dates and I should expect to receive my device on 9/16 if not a lucky day before.
When is your estimated delivery?
 

vomhorizon

macrumors 6502a
Sep 24, 2013
952
68
My 2 orders showed up in my account after about an hour.
Thanks. We'll its been nearly 11 hours and nothing so far on my-tmo or order status. My recent activity shows an EIP and change in plan to include device protection but nothing beyond that. I do however have a text and email from them confirming my order with an order # so at least there is that.
 

jamezr

macrumors P6
Aug 7, 2011
16,082
19,088
US
Just want to bring some ease or clarification to everyone. A friend of mine at T-Mobile explained some of the shipping dates and problems associated with those of us who were not able to JoD! over the phone for hours.

The dates are still set to ship and arrive by 9/16. Their delayed dates are merely a default of the system and do NOT reflect the real dates because of the issues that occurred between 12:01am - 2:00am~

That being said here is my info:

Called in at: 11:50pm (1.5 hour time on phone with server issues)
Pre-order placed: 3:00am (rep placed order while i was sleeping, as soon as he was able to)
T-Mobile Email/Signature Documents: Arrived at 3:30am and signed
Order confirmation: Order confirmed and processed.

Devices ordered:

iPhone 7 Plus - 32gb Black
iPhone 7 Plus - 32gb Gold
JoD Lease Program

Rep also told me not to freak out by shipping dates and I should expect to receive my device on 9/16 if not a lucky day before.
I sure hope you are right. I called in to place an order through Jump. The rep had system crashes and tried to place the order 4 times over the next 3 hours but her system was crashing. She called me back several times to keep me upto date then her shift was over and my order went into a black hole.
Called this morning and got my order placed but now it is 9/27 to 10/10 to ship.

If your info is correct then we should get shipping notices by Monday or Tuesday next week.
 

pudcraft

macrumors regular
Sep 23, 2013
239
201
Houston
When is your estimated delivery?

Mine shows 9/26 - 10/10. I was told by 3 reps and my friend that those dates are NOT accurate and to know that I will be getting my shipment on release date. Not sure how much I trust it, but what choice do I have? :D
[doublepost=1473443211][/doublepost]
I sure hope you are right. I called in to place an order through Jump. The rep had system crashes and tried to place the order 4 times over the next 3 hours but her system was crashing. She called me back several times to keep me upto date then her shift was over and my order went into a black hole.
Called this morning and got my order placed but now it is 9/27 to 10/10 to ship.

If your info is correct then we should get shipping notices by Monday or Tuesday next week.

Yep, my situation was almost identical to yours! Just make sure you sign the digital documents as that "seals" the deal for your device.
 
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oftheheavens

macrumors 68000
Jul 9, 2008
1,988
498
cherry point
Got the EIP around 2:12, signed it and got a confirmation email at 2:17. Then 20 mins later got the "order confirmed" email.

so you got the EIP shortly after ordering? you didn't really answer my question. I got off the phone with the guys like 30 minutes ago and I don't have an EIP yet. So i was wondering if that is normal or not.
 

jamezr

macrumors P6
Aug 7, 2011
16,082
19,088
US
Same with me. Do you know if I happen to get the iphone 7 on launch day, can I cancel my pre-order I did with them over the phone?
As long as an order hasn't shipped....you can cancel it.
[doublepost=1473443497][/doublepost]
Mine shows 9/26 - 10/10. I was told by 3 reps and my friend that those dates are NOT accurate and to know that I will be getting my shipment on release date. Not sure how much I trust it, but what choice do I have? :D
[doublepost=1473443211][/doublepost]

Yep, my situation was almost identical to yours! Just make sure you sign the digital documents as that "seals" the deal for your device.
I got the EIP email right away so that was great. Got the emails with my order number too so it a good at this point.
I just hope your info is right and we get shipping notices with tracking early next week! :)
 

jamesarnett

macrumors newbie
Sep 9, 2016
1
0
iPhone 7 Plus 128GB Gold
Est Ship Date 09/19/16 - 09/26/16
Ordered Via Phone at 12:00 am (took 3 hours)
 

jamezr

macrumors P6
Aug 7, 2011
16,082
19,088
US
so you got the EIP shortly after ordering? you didn't really answer my question. I got off the phone with the guys like 30 minutes ago and I don't have an EIP yet. So i was wondering if that is normal or not.
check your spam....sometimes it gets flagged by some mail services.
 

Dewja

macrumors newbie
Sep 9, 2016
9
3
Hi, I'm new here and I have a noob question. Anyone please help.

I don't understand how the trade-in work here, so I have i6 and want to trade to i7+. They said 0$ but in note below their info page they said I have to pay 32$*24 =770$ Which that's the value of the phone plus I have to give them my i6 so what's the advantage here? Or I misunderstand something.

Thank you guys.
 
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