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Carrier iPhone 7/7+ T-Mobile Pre-Order Thread

PanAm-L1011 said:
No, I do not see anything wrong with that, nor is your "truth" anything more than an opinion. Apple or T-Mobile have nothing to be held accountable for. Nothing!

Not counting the carriers, there are 30 different combinations of the new phone. Add in the 4 big carries and those combinations turn into 120. That makes it pretty hard to project what is going to be the best selling model, what carrier is going to sell the most, what the worst selling model is going to be,etc..... All they can do is project what their initial sales will look like. They cannot make 6 million jet black iPhone 7s day 1 and hope they sell. This is how business works. You make projections and then deal with reality. You don't leave unsold product on the table. Unsold product = losses. It's Business 101. Supply and Demand - seeing what the Demand is and then fulfilling the Supply. NOT the other way around.

The FACT is they did announce a release date and launched sales for devices they DID have. Many, many people got brand new iPhones last Friday. Mostly those who got up early to order online or wait at the Apple Store. Or those that chose the less popular models. This is the way it has worked with nearly every product launch. It's the name of the game. You sound as though everyone who wanted a phone on launch day should get one. That's not how it works.

I thought the phone I wanted 7+ silver 265 GB would be the lowest selling of the plus models, and I'd get it sooner rather than later. Doesn't appear to be the case as I'm still waiting. But, it's not a big deal.
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Glad to see that at least someone else understands how business works in the real world. But the problem is, some people believe just because the launch day is the first day something can be bought, there should be enough for every single person in the world that wants one, and if someone can't get his right when he wants it, the company has FAILED, and they are to be blamed. Sad really. Guess economics classes are optional nowadays. Supply and Demand means nothing. It's Supply Me Now instead. Unfortunately, there's not much you or I can do to change that mentality.
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Applejuiced said:
No, I think you need to study it a little bit further and apply a little bit of common sense.
Supply and demand is not having any product to sell on release date and turning away customers? Announcing and releasing products that you dont have any stock to sell?
That is called a botched/failed release.
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Not having any product to sell on release date. Are you serious? So no one got a phone on launch day? What world are you living in...?
 
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thisischris said:
Hope this isn't too off topic but I just want to get everyone's opinion. Will many issues coming out over the new phones. Between the hissing sound and now remotes on earphones not working, are any of you guys having second thoughts about the new phones? I don't usually get rattled but I don't know lol. I've been fortunate enough to never have an issue with an iPhone in the past so not sure what to expect. What do you guys think?
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No second thoughts here. I hope a lot of other people have second thoughts though so they can cancel their order and T-Mo can finally give me my phone. Seriously though, every phone launch is bound to have some issue and I'm glad that this one doesn't involve third-degree burns. If my phone were to have some kind of defect, I trust Apple to make good on their products.

I've never had an issue with Apple's support in the past and I've never felt wronged by them like I have by so many other companies.
 
kmichalec said:
Not having any product to sell on release date. Are you serious? So no one got a phone on launch day? What world are you living in...?
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Nobody was able to purchase any iphone 7 plus models and they didn't have any Jet Black models either.
That's announcing and releasing products that they didn't have in stock to sell. They lied and failed their customers and Friday morning they told them to go home, they will not be having any iphone 7 plus to sell.
Unless you go in and settle for a regular 32GB Rose Gold iphone 7.
But why do I bother, you just dont want to get it.
Ok you're right, all this is normal. Apple is the best thing in the world and we're all just bad entitled people that shouldn't complain but keep on loving Apple:D lol
 
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Just figured I'd throw my own update in here...

Confirmation email came at 4:02 a.m. ET on 9/9 for an iPhone 7 Plus 128 GB Black. Delivery window between 9/19-9/26.

Have yet to be able to actually check my order status on T-Mobile's website, app (just crashes), or anywhere else. Nothing on UPS either.

Just hoping it comes in before the end of the quoted window! T-Mobile rep in their Executive Response office is keeping me apprised of updated since I can't check my order status.
 
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Applejuiced said:
Nobody was able to purchase any iphone 7 plus models and they didn't have any Jet Black models either.
That's announcing and releasing products that they didn't have in stock to sell. They lied and failed their customers and Friday morning they told them to go home, they will not be having any iphone 7 plus to sell.
Unless you go in and settle for a regular 32GB Rose Gold iphone 7.
But why do I bother, you just dont want to get it.
Ok you're right, all this is normal. Apple is the best thing in the world and we're all just bad entitled people that shouldn't complain but keep on loving Apple:D lol
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You checked every store everywhere, and you asked everyone who preordered, and you know for a fact (or your definition of a fact) that no one anywhere got a Jet Black model or a Plus model? You sure about that?

So, according to your logic, they should have had stock on hand in stores for people who waited in line, and that should go to them over anyone who preordered?
 
kmichalec said:
You checked every store everywhere, and you asked everyone who preordered, and you know for a fact (or your definition of a fact) that no one anywhere got a Jet Black model or a Plus model? You sure about that?

So, according to your logic, they should have had stock on hand in stores for people who waited in line, and that should go to them over anyone who preordered?
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Apple released a statement the day before release they won't have any 7+ models or jet black models for sale. they advised people to stay home and order from the website. so yeah they definitely screwed up this release.
 
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kmichalec said:
You checked every store everywhere, and you asked everyone who preordered, and you know for a fact (or your definition of a fact) that no one anywhere got a Jet Black model or a Plus model? You sure about that?

So, according to your logic, they should have had stock on hand in stores for people who waited in line, and that should go to them over anyone who preordered?
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No, all the Apple stores and retailers are just making it all up just to piss off all the people that camped out.
They have all the iphone 7 plus and jet blacks in the back of the store and are swimming in them. They just want to keep them safe for an additional few months:D
What are you keep arguing about?
 
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nateatlarge said:
Talked to an apple rep in the store today. The Lynnwood store in Washington. They had to turn people away who pre-ordered because the didn't get enough in the store for hundreds of people. Apple store employee's are furious with what supplies they have gotten. aka none.
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could only imagine the crowds reaction to that. feel bad for the employees that had to deal with it.
 
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trublu85 said:
Apple released a statement the day before release they won't have any 7+ models or jet black models for sale. they advised people to stay home and order from the website. so yeah they definitely screwed up this release.
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So they announced it ahead of time, after they realize that preorder demand far outweighed their expectation during the week. Yet people still waited in line...
 
Kind of wondering if there is an issue with these models quality control etc they are reporting this hissing issue maybe quality control issues
 
The phones aren't locked until they're shipped to the carriers. If you check the carrier sites for new orders, the ship dates are roughly the same for each model/color combination. And judging by that and common sense, all the carriers are getting roughly the same colors and models.
 
Applejuiced said:
No, all the Apple stores and retailers are just making it all up just to piss off all the people that camped out.
They have all the iphone 7 plus and jet blacks in the back of the store and are swimming in them. They just want to keep them safe for an additional few months:D
What are you keep arguing about?
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You said there were none. No one got one. True or false?
 
kmichalec said:
So they announced it ahead of time, after they realize that preorder demand far outweighed their expectation during the week. Yet people still waited in line...
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Its not like it was very well communicated. Apple sucks at that. Apple already issued a replacement if you get "antennagate" or "noisegate"
 
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