Is this "terms and conditions" something for new customers? I've never heard of this.
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Carrier iPhone 7/7+ Verizon Pre-Order Thread
- Thread starter Silent99
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Is this "terms and conditions" something for new customers? I've never heard of this.
Hopefully this will give some of you an idea of when your phone is coming. I pre-ordered the 7+ MB in 128gb on 9/9. Confirmation email came in at 03:50 eastern time. I was given a deliver by date of 9/23. Got an email today (9/18) at about 11:00am eastern saying they've received my order and will text me when shipping info is available. Checked credit card and it was charged today (9/18). It's now 7:44pm eastern and I've yet to receive shipping info. I am in CT and have a location code of E247401. I'm thinking my phone arrives 9/20.
What do you guys mean "Charged credit card?" You outright bought it?
Because I just paid taxes when I went into the store....
Because I just paid taxes when I went into the store....
Did you add a line or upgrade? Just curious because I added a line and didn't get any terms and conditions only a new edge agreement showing on the myverizon website.
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So glad I live in Oregon where there is no sales tax
Yea same here. Long time customer. You shouldn't let it slide. Call and complain. Ask to speak to a supervisor. It's not fair.
Exact same thing, why has Verz done this? I need mine held or delivered to local ups shop to but can't do a thing. Mine landed at the hub where the trucks deliver that day from so tomorrow for me but I'm working. I'm very unhappy with Verz over this as ups has never not shown a delivery date.
Same thing happened to me . My local Verizon store is closed. Two 32Gb Rose gold & Matte black.
Still shows in process online ...
Still shows in process online ...
Ugh hearing all these 10/5 orders move up and I'm still 10/5... iPhone 7+ matte black 256 cancelled 9/16 pink rose because it changed to 9/28 and got 10/5 black but my wife who went from 9/16 to 9/28 then back to 9/16 after I cancelled mine.. so that puts my order of 10/5 placed on 9/12... 10/5 feels like eternity!!
With no delivery date you can't use Mychoice to do these things. Not sure how anyone in my situation changed anything on ups.
The Verizon rep said since it was purchased at a Verizon store but they would have to contact that store to see why it was canceled, they are closed now. The representative said she would call me back tomorrow, which I highly doubt. I was on hold for over an hour. Got disconnected and have to start all over again. Offered to put in a new order that delivers by mid Nov. My original deliver by date was October 5 .
Same happened to me. Ordered 9/9 at 3:15am EST with an immediate confirmation. Order never showed in "my orders" so I called and found out Verizon canceled my order because I apparently tried adding a new line when I was using my upgrade and typed in my SS# and should have used the account owners instead. Ended up having to go to the back of the preorder line but the VZW rep put in a ticket to have me moved up. Got a text this morning that my order is preparing for shipment and 611 says my order will be shipped in 2 days...still no tracking # though.
Long story short, call them until you get an agent who knows what they're talking about and plead your case.
Upgreded a line. Which was my 6s.
• I'm going back to the same verizon store tomorrow after work to handle it. I just hope I don't have to wait until november now...
Why was yours cancelled?
I did. Was because I didn't accept any "Terms and conditions" Email that was sent to me. Yet all I did get was the order confirmation email.
I would like to get this resolved as quickly as possible. So frustrating! Will be calling them back as soon as I collect my thoughts
I might be doing the same honestly.
Dont think it's fair that I might get pushed back until mid november.
My prodigal son, the 256GB Jet Black Plus model has finally left Memphis after a slow and long weekend. Estimated arrival according to FedEx website is 9/20
Anyone know if I can hold the package at the FedEx location/hub.
I leave Tuesday morning and would want to take it to my trip. But, i heard FedEx has to try to attempt delivery once is this true? Thanks to anyone for your help
Anyone know if I can hold the package at the FedEx location/hub.
I leave Tuesday morning and would want to take it to my trip. But, i heard FedEx has to try to attempt delivery once is this true? Thanks to anyone for your help
Same phone MB + 256 ordered 9/9 5:04 central so 3 hrs after preorder start. 9/23 est date.
No movement yet.
So far as I can see, the latest processed of this particular model is still at about 40 min past preorder start or about 3:40 Eastern. I've not seen a later processed 256 MB +
It's apparently a popular model. I've seen two major process runs of it, just in time for launch day (thurs) and earlier tonight.
Still waiting.
ETA went back to look, changed above to reflect: 2 ppl posted earlier today being charged and both of them bought 256+ MB at about 3:40 Eastern so they're only up to completing orders from the first 40 minutes of preorder start.
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My shipping date estimate just disappeared from the my order page. Maybe that's a sign things are moving?? Grasping at straws at this point.