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Sentrix

macrumors newbie
Sep 22, 2012
4
3
Just an update. I received my 7+ 32GB Matte Black yesterday 9/20.
I originally ordered 9/9 at 7 AM ET and had a deliver date of 9/28.

Thanks VZW, eight days early!
 
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bobsbbq

macrumors member
Sep 21, 2016
39
23
I ordered a 7+ jet black 128gb at 2:15 CST on 9/9/16 confirmation email said it should arrive on 10/05/16. A few days later the check status from the email revealed a ship date of 9/23/16. It has stayed the same both on Verizon website under my orders and checking through the email until this morning. All ship and delivery information is gone. I called 611 and they confirmed that it will still ship on 9/23/16, and my cc should be charged tomorrow. Fingers crossed.
 

PJF6387

macrumors member
Feb 14, 2012
49
11
No joke I ordered the same exact phone as you at the SAME exact time and got a ship date of 10/5. Consider yourself lucky
My guess, based on this thread, is that these ship dates are pretty arbitrary and we'll end up getting them around the same time. When that time actually is, though... well, who knows...
 
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16Paws

macrumors 6502a
Jun 2, 2014
793
216
Quick PSA. I spoke with a buddy that works at UPS and he said that the Est. Ship Date only shows for tracking if the shipper uploads the billing information which it looks like VZW failed to do. He said that if the tracking information shows the "Departure Scan" in your city before 10AM local it should be on the truck for delivery even if the tracking doesn't reflect that.
 

andyb5ive

macrumors newbie
Sep 21, 2016
3
0
I'm at&t, but similar situation. Ordered 256gb 7 Plus in Silver on Fri, Sep 9, 2016 at 3:36 AM (EDT).

Looks like my phone went from Korea, to Louisville, KY, then back overseas to Hong Kong. LOL I'm assuming there's a delay in updating records OR they're messages up with the time zones.

Either way, this is my following this thread. :)

Chek Lap Kok, Hong Kong 09/21/2016 7:13 P.M. Departure Scan
09/21/2016 4:09 P.M. Arrival Scan
Louisville, KY, United States 09/21/2016 2:19 A.M. Arrival Scan
Incheon, Korea, Republic of 09/21/2016 1:30 P.M. Departure Scan
Incheon, Korea, Republic of 09/20/2016 7:53 P.M. Arrival Scan
ZhengZhou, China 09/20/2016 5:25 P.M. Departure Scan
09/20/2016 3:50 P.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
09/20/2016 2:12 P.M. Your package is in transit. We're updating plans to schedule your delivery.
ZhengZhou, China 09/18/2016 8:32 P.M. Location Scan
09/18/2016 5:00 P.M. Origin Scan
China 09/18/2016 7:54 A.M. Order Processed: Ready for UPS
 

aj23xnyc

macrumors regular
Sep 23, 2015
146
84
It's from my Verizon account under My Devices -> My Orders

Thank you! I never really checked this page...My status says "Your order is currently being processed, please check back later" with no date at all...is that what you guys are all talking about??
 
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dtrj787

macrumors 6502
Oct 23, 2013
323
184
Cincinnati, OH, USA
10/5 plus silver 256gb

Ship date disappeared for me yesterday for a bit but came back within a few minutes. Today it has disappeared for about an hour and a half and still hasn't come back. Also when I click the check my order status link from my initial e-mail I get a strange order status page that lists all my recent orders instead of just taking me straight to the status like it did yesterday.

I'm not getting my hopes up yet as it's probably a glitch, but who knows?


Mine is acting strangely too. I click the status update link on the confirmation email and it takes me to the Check Order Status screen but asks for my confirmation #. It was doing that yesterday.
 

KawaiiKitsune13

macrumors 6502
Sep 11, 2016
258
144
Both screenshots. Date is gone. One is from the link in the confirmation email, other is the My Orders page from My Verizon
 

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andyb5ive

macrumors newbie
Sep 21, 2016
3
0
I'm at&t, but similar situation. Ordered 256gb 7 Plus in Silver on Fri, Sep 9, 2016 at 3:36 AM (EDT).

Looks like my phone went from Korea, to Louisville, KY, then back overseas to Hong Kong. LOL I'm assuming there's a delay in updating records OR they're messages up with the time zones.

Either way, this is my following this thread. :)

Chek Lap Kok, Hong Kong 09/21/2016 7:13 P.M. Departure Scan
09/21/2016 4:09 P.M. Arrival Scan
Louisville, KY, United States 09/21/2016 2:19 A.M. Arrival Scan
Incheon, Korea, Republic of 09/21/2016 1:30 P.M. Departure Scan
Incheon, Korea, Republic of 09/20/2016 7:53 P.M. Arrival Scan
ZhengZhou, China 09/20/2016 5:25 P.M. Departure Scan
09/20/2016 3:50 P.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
09/20/2016 2:12 P.M. Your package is in transit. We're updating plans to schedule your delivery.
ZhengZhou, China 09/18/2016 8:32 P.M. Location Scan
09/18/2016 5:00 P.M. Origin Scan
China 09/18/2016 7:54 A.M. Order Processed: Ready for UPS

Went to the Apple site to check and it says "Est. Delivery September 22, 2016"
 

JEboomin

macrumors member
Sep 9, 2016
92
78
Thank you! I never really checked this page...My status says "Your order is currently being processed, please check back later" with no date at all...is that what you guys are all talking about??

Yeah that's it. But don't get too excited, those dates have been disappearing sporadically for a lot of people. Though it is curious that its happening to all of us 128gb JB+ all at the same time.
 

MomMom1012

macrumors member
Oct 17, 2014
65
10
Just posting my status to illustrate how wacky these estimated ship dates really are.

I ordered 2 phones on Monday at a Verizon store, on separate orders because they're going to different addresses.

7, rose gold, 128gb = est ship date 10/5
7, matte black, 32gb = est ship date 10/12

My card was charged last night and the matte black shipped today, delivery set for Friday. The rose gold is "processing".
 

ldenning

macrumors member
Mar 7, 2003
69
33
I received the box to mail in my old phone. I haven't mailed it in yet but wanted to make sure it wouldn't delay my new one. My date is 10/12 so I definitely don't want to delay it anymore. Lol
Check the terms because Verizon gives you 30 days from the time you receive your NEW phone to ship back the old one. They would not make you give up your phone until you have the new one.
 

ronincse

macrumors 6502
Nov 2, 2013
297
270
Milwaukee, WI
preorder.verizonwireless.com, it will give you the option to cancel if your phone has not shipped.

Some of us get no results from that page. I'm thinking some areas may not use that page for order tracking. I remember from previous years at least that east and west coast Verizon have different systems
 

Thenicknology

macrumors regular
Sep 22, 2014
202
22
Sterling Heights, MI
Alright guys.. So i preorder my 7+ JB 128G on 9/9 at about 3:28am EST, after not being able to get on.. My date was originally 10/5 delivery by, now MyVerizon says EST SHIPPING 10/12. I contacted chat this morning and she said that I will receive it by the date in the confirmation email. So if yours got pushed back, it will most likely still arrive when it was originally supposed to.. BUT my shipping date isn't blank, and it never has been.

So frustrating. Feels like theres no JBs anywhere..
 

chenry22

macrumors member
Sep 16, 2016
33
7
That's strange. Is your phone completely paid off? I on the Edge payment program and they normally ship your new phone out to you with the label to return the old one. They know you will be without a phone until the new one comes, which I'm sure they don't want you to be without.


I'm not on the Edge program. I am on the old grandfathered in program where I can upgrade at a discounted price still. I am using an old phone so I can send my 6 plus in for credit.
 
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