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zachy85

macrumors 6502
Oct 28, 2007
407
183
Raleigh, NC
Notice the message count here. Makes you wonder which ordering process is the most popular or which one is the most messed up. Having been a T-Mobile customer the past two launches it doesn't surprise me they are already north of 1000 messages in their thread.
 

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Juan007

macrumors 6502a
Jun 14, 2010
780
936
Anyone run into "We're sorry. We can't find your account information with Verizon Wireless.
Please verify your information and try again." when trying to order the Verizon phone (at FULL PRICE even)? I'm a verizon prepaid customer and 100% sure the info I gave is correct. What now?
 

JerTheGeek

macrumors 68000
May 15, 2014
1,993
487
I was able to ge a rep right at midnight my time, 7 plus 128 black 09/23....still processing
Same, except I ordered a bit after preorders went live. Got the email saying delivery by 23rd. Just gotta wait for that ship date to move to the 16th!
 

rapicell

macrumors regular
Mar 20, 2013
248
58
Woke up about 6:30am eastern time (not on purpose) and decided to order a 128gb rose gold plus and right now it states it'll arrive on the 16th, which I'm pretty happy about.
 

Vell843

macrumors regular
Jun 20, 2011
218
44
So I am on the Verizon site as of 9:37 p.m. CST and it's letting me order a 32GB black/space gray and it says deliver by 9/23. Now that date is fine b/c I don't mind waiting, my question is I see people are saying they are getting emails that their delivery date has been pushed back. For anyone who preordered, did the email you get confirm the same delivery date you were initially shown?
 

macmann81

macrumors member
Sep 12, 2014
98
47
West TN
Ordered 7+ jet black 128 on Verizon website. Email confirmation at 2:17am central with deliver by 10/5. Verizon order status page showing ships by 9/23. Hope the order status page is correct and ship by means delivered by.
 

comptr

macrumors 68000
Oct 25, 2007
1,924
488
Arizona
So I had to cancel and re-do my order due to a mistake by the Tele-Sales people. So my order dates are way pushed back.
 

ksujoel

macrumors 65816
Sep 13, 2015
1,318
3,166
Kansas
I ordered online and I thought that the $20 upgrade fee was waived if you did so. I'm showing $80 in sales tax and the $20 upgrade fee. Thinking i'll try to see if I can get the fee waived after the phone ships. Has anyone else had luck with doing this?
 
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snype719

macrumors newbie
Sep 9, 2016
3
8
New England, USA
I ordered online and I thought that the $20 upgrade fee was waived if you did so. I'm showing $80 in sales tax and the $20 upgrade fee. Thinking i'll try to see if I can get the fee waived after the phone ships. Has anyone else had luck with doing this?

I noticed that too. I may try and call Customer Service tomorrow and see if they can credit my account the $20.00.
 
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JerTheGeek

macrumors 68000
May 15, 2014
1,993
487
7+ here 128gb matte black shipping 9/23. Ordered within the first 15 minutes when orders "officially opened" so hoping mine gets bumped up to 9/16
Same here too (except mine was ordered maybe 30 minutes after pre orders went live.) Hoping the same!
 
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zachy85

macrumors 6502
Oct 28, 2007
407
183
Raleigh, NC
Exact same here
Me too! 128 gab matte black plus. Confirm email is time stamped at 3:16. Delivery on 23rd
[doublepost=1473480164][/doublepost]I am thinking of contacting VZ CS after phone has shipped and asking them to credit the $20 back to my account for the upgrade fee
 
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