That was my understanding as well. I just did the device upgrade. I paid my bill the day before and I did not have to make another payment. I wonder if the $20 upgrade waive was for new customers only? Although it did not specify that specifically either..
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Carrier iPhone 7/7+ Verizon Pre-Order Thread
- Thread starter Silent99
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I had the same thing happen to me. I was told that the upgrade fee was $40 and it was just $20 off. However the on the website it says different
I should take a screenshot of the website in case they change it so I have "proof"!
I just preordered the 7 Plus 128 GB. I was just gonna keep my 6S but I saw that $650 trade in promo and I decided to pull the trigger (paid off the balance on my 6S and will trade it in for the $650 total credit). So basically I'll be paying around $9-$10 a month for the 7 Plus after the promo credit. Plus I get another 2 GB extra bonus data, I'll probably move down to the 12 GB plan now. After the promos it became a no brainer to upgrade for me.
Was planning on waiting for 10th anniversary iPhone and keeping my 6 but saw this deal and decided to upgrade. I was unsure about ordering so rep said he'd wave the upgrade fee if I ordered today. Ended up choosing the Jet Black 7. 128 GB (which is wayyy more than I need but lowest option for some reason).
I'll only be paying a little over $4 a month for the device with my trade in. Est delivery date is October 19th
I'll only be paying a little over $4 a month for the device with my trade in. Est delivery date is October 19th
$4 a month isn't too shabby at all! Hoping your delivery date is moved up someWas planning on waiting for 10th anniversary iPhone and keeping my 6 but saw this deal and decided to upgrade. I was unsure about ordering so rep said he'd wave the upgrade fee if I ordered today. Ended up choosing the Jet Black 7. 128 GB (which is wayyy more than I need but lowest option for some reason).
I'll only be paying a little over $4 a month for the device with my trade in. Est delivery date is October 19th
So we are new to Verizon coming from att. All of our devices were unlocked on att so we decided let's go ahead and port over to Verizon account now Thursday September 8th, and we will use our own equipment then come time to pre order iPhone 7 tomorrow morning the account will already exist so ordering the devices shouldn't take as long. we go into the store to port over my 5 lines and we're told we will be getting $20 in activation fees on each line. NUTS because if we set it up online it's free. I mention that store rep agrees and says they will waive the Activation fees because we brought the business to them in the store versus ordering online. Everything ports over perfectly and we are now Verizon customers. So here comes 3:01 est we, my brother and I, go to pre order the phones but we were hit with a $20 upgrade fee on top of the tax. Seriously man. Would've never had to worry about these charges if we just started the account online with the pre orders but we started early to make the process smoother. So hopefully Verizon will realize how much money we are bringing and somehow give us the upgrade fees back. Ordered 2 iPhone 7 plus 256gb black with a shipment of 09/23 ordered 1 iPhone 7 plus 128gb black shipment of 09/23 a iPhone 7 32gb black with a shipment of 09/16 and a iPad Pro 9.7 32gb space grey. Just my experience on how my order process went
Hey guys, so I preordered the Jet Black 128 7s Plus last night while signing up for the iPhone upgrade program through them. Im just now realizing that Verizon also has an annual upgrade program PLUS they are offering 650 in trade in credits for our current devices(I have a 64 GB iPhone 6). This seems to be a way better deal as it will still allow me to upgrade every year so I'm thinking about cancelling the Apple order and doing it through Verizons upgrade program. Only downside is that it says Jet Black 128 7+ doesn't deliver until November 23 right now! Do you guys think it truly will take that long or is that just an overestimate. I definitely don't want to wait that long.
no one really knows. I ordered at 12:00 on the dot and have a delivery of 9/23 and still processing while others are already seeing preparing for shipment
I hate to be the bearer of bad news. But activation fee and upgrade fee are two different things.
-Will I also be billed an activation fee in addition to the upgrade fee?
No, you will not be charged the activation fee in addition to the upgrade fee. The activation fee is a one-time charge billed when establishing a new line of service. The upgrade fee applies when you purchase a new device to replace an old device on an existing line.
I pulled that from http://www.verizonwireless.com/support/upgrade-fee-faqs/
So if you open a new line then you shouldn't be charged a activation fee with the deal for online only but you still get charged a upgrade fee
-Will I also be billed an activation fee in addition to the upgrade fee?
No, you will not be charged the activation fee in addition to the upgrade fee. The activation fee is a one-time charge billed when establishing a new line of service. The upgrade fee applies when you purchase a new device to replace an old device on an existing line.
I pulled that from http://www.verizonwireless.com/support/upgrade-fee-faqs/
So if you open a new line then you shouldn't be charged a activation fee with the deal for online only but you still get charged a upgrade fee
I just noticed that $20 upgrade fee. Why would they charge me it if I'm buying the phone at full price??
Does anyone know how to make this situation work?
I currently have a Verizon Max 8 GB /w Hotspot Data plan and when I try to order through Apple.com my data plan is not listed to be selected. Although, through Verizon I can select my existing data plan.
I even asked at an Apple Store and the selections they were able to pull up through Verizon Portal were the same ones listed online.
I wanted to go through Apple because I have a few gift cards to use.
Does anyone know how to make it work through Apple?
I currently have a Verizon Max 8 GB /w Hotspot Data plan and when I try to order through Apple.com my data plan is not listed to be selected. Although, through Verizon I can select my existing data plan.
I even asked at an Apple Store and the selections they were able to pull up through Verizon Portal were the same ones listed online.
I wanted to go through Apple because I have a few gift cards to use.
Does anyone know how to make it work through Apple?
We were charged both. We were charged activation fees because we started the new service in the store, not online. We also started that new service with customer owned equipment. With each new line of service there was a $20
Activation fee. We were also charged a upgrade fee of
$20 when we upgraded the lines we just started in the store. I know the difference between the fees and my account was charged for both.
So I went ahead and cancelled my preorder through the Apple upgrade program and did it through Verizon instead. Settling for the Matte Black instead of Jet Black but will also have monthly payments of 9.50 instead of 41 through the Apple program! Huge savings, not to mention I'll have the option to pay this phone off fully and maybe take advantage of another similar promotion in 12months when next years iteration comes out. Ship date says by October 10th I'm hoping thats moved up somehow but overall Im very happy.
I ordered a 7 plus rose gold at 0130 PST and a 7 plus back at 1000 PST.
Both still stay processing.
Norm
Where can I find the part in the website that says this? Also can you post the screenshot? Sorry I want to figure out how I can get the $20 upgrade fee waived as well
I was surprised I was charged it.
Look out for mid next week. Your date may not change but then you may suddenly get a shipping confirmation.
I ordered 2 online, $40 in upgrade fees, CS told me it would be a credit n my next bill then confirmed that with her boss. We shall see.
Another user had to change their plan to a current offered plan first then was able to order from Apple.
The Verizon site and Apple site were down for me until 3:15 EST. So I started my order. I ordered a Gold 7+ 256gb, a Rose Gold 7 128gb, and a Jet Black 7 128gb. All 3 phones are on the same order. The email confirmation came thru at 3:30 am and the deliver by date is October 5. Ugh I was thinking maybe a week or so behind, but basically a month.
What is the reason for the delay I wonder? Is it the Jet Black model?
What is the reason for the delay I wonder? Is it the Jet Black model?
It looks like they changed the site, I can't seem to get the popup anymore that says that they will waive the upgrade fee online.Where can I find the part in the website that says this? Also can you post the screenshot? Sorry I want to figure out how I can get the $20 upgrade fee waived as well