Is it possible to change the preorder
Nope. All they can do is cancel and let you start again fresh. But if you submitted your trade-in info with the order, that will totally screw up everything and you won't get the bill credit without hours and hours and hours on the phone trying to straighten things out.
Just accept the device and take it to a corporate store unopened and see if they can do an exchange for you without a restocking fee.
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Sorry if this sounds dumb, but is the $650 credit offer only for new customers switching to Verizon? If not, can I add it now or would they have to cancel the orden and do a new one? My husband just decided he is interested in doing it
It's for new lines or upgrades. I think they can send you a promo code after you activate the device for the $650 promo but you will need to call and ask.
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I preordered 4 phones on my Verizon Account on the payment plan. So 3 of the confirmation emails it says they got the 2gb of data extra each but one of the numbers didn't say it has the 2gb bonus data. Did anyone else receive a preorder confirmation email that doesn't include the 2gb bonus data?
Mine did not say 2GB of bonus data
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so not sure if a swap would still be possible?
To do an exchange, you have 14 days. Day 1 is the first day the phone is scheduled to be delivered to you.
If you can't do an exchange at a local Verizon corporate store, then you will need to return and repurchase. That could mess up the trade in promo if you did it with your order.