This was amazing info thanks brother! Also I just notice my PRL is 15467 I see there is 15480 any way to be able to upgrade mine to 15480? I'm sure it does nothing my my OCD kicks in.
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Carrier iPhone 7 Plus "No Service" (VZW)
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This was amazing info thanks brother! Also I just notice my PRL is 15467 I see there is 15480 any way to be able to upgrade mine to 15480? I'm sure it does nothing my my OCD kicks in.
Your PRL will update on its own periodically... you used to be able to force it, but not anymore.
The PRL or "preferred roaming list" controls networks on the older 1x and 3G CDMA networks. LTE is a different beast.
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That sucks... that was the ticket number posted earlier in this thread. I'll remove it unless someone else has a new case number to reference.
My wife and I spent most of the day driving around various Colorado Springs neighborhoods today, using Google Maps, etc.
Both of our phones constantly went from LTE to "No Service" or 3G/1x. They would rarely switch back to LTE on their own after losing LTE. Toggling airplane mode on/off sometimes fixed the problem, sometimes not. On 2 occasions I had to reboot my phone to get a usable data connection back.
This is getting REALLY old. I really wish we had never upgraded to the iPhone 7 and would have just stuck with out iPhone 6S phones on iOS 9, but we've already sent the 6S phones back to Verizon (monthly installments - annual upgrade).
Both of our phones constantly went from LTE to "No Service" or 3G/1x. They would rarely switch back to LTE on their own after losing LTE. Toggling airplane mode on/off sometimes fixed the problem, sometimes not. On 2 occasions I had to reboot my phone to get a usable data connection back.
This is getting REALLY old. I really wish we had never upgraded to the iPhone 7 and would have just stuck with out iPhone 6S phones on iOS 9, but we've already sent the 6S phones back to Verizon (monthly installments - annual upgrade).
Best I can tell, it's by carrier, but that's just an educated guess, not a fact.
We do know T-Mobile was affected by something similar, but T-Mobile released a carrier version 25.2 that solved the issue: http://www.techtimes.com/articles/1...-fix-for-t-mobile-users-no-more-blackouts.htm
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You probably don't need to reboot -- when I get kicked down to 1x/3G, airplane mode for a few sec, and then out of airplane mode is enough to get it back.
Just a heads-up for those having issues getting Verizon to pull up the issue number.
The "Issue Tracking" number 102095-091716 is valid. It's NOT a "ticket number". They file tickets for individual problems and ticket numbers use a different format. The "issue tracking" number is from their technical forum database where they track more widespread issues when problems are being reported by multiple customers.
You need to call 611 and ask for tier 2 technical support and explain that this is a widespread issue and that it is being tracked in their issue tracking system under the number 102095-091716.
The "Issue Tracking" number 102095-091716 is valid. It's NOT a "ticket number". They file tickets for individual problems and ticket numbers use a different format. The "issue tracking" number is from their technical forum database where they track more widespread issues when problems are being reported by multiple customers.
You need to call 611 and ask for tier 2 technical support and explain that this is a widespread issue and that it is being tracked in their issue tracking system under the number 102095-091716.
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Just had a bout of no service out of nowhere. Took the phone out of my pocket and it instantly went blank, then to 3G. Took 2 minutes on its own to pick up LTE again. This is terrible man.
We gotta get this noticed by macrumors or ignore staff so they do an article front page or get in touch with the carrier higher ups.
tips@macrumors.com. Probably need to reference my post though -- the original post isn't very descriptive, and took quite a few posts for folks here to take apart the problem...
https://forums.macrumors.com/threads/verizon-iphone-7-loses-service.1997808/page-11#post-23587318
This is rediculous that it's still not fixed I really hope this is software
This is the second time today I pulled the phone from my pocket, refreshed the Tapatalk app and instantly had it drop to no service, then 1x then 3G. It's almost like any kind of call for data causes it to happen.
Just realized that even though it says I have 2 dots of LTE, I really have no connection at all. I'll go awhile with no notifications and then all of a sudden, boom I get a bunch, some of which are old. This is really getting annoying.
It looks like you have it very bad... Have you been to the apple store and let them know about the problem?
Not yet. Like I've been saying, only happens when I'm at work using the towers near here. Doesn't happen at home.
Same here. Still experiencing this problem.. So annoying!!! From North NJ as well.
Thinking of switching to Tmobile!!! Verizon wake up!!!