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Carrier iPhone 7 Plus "No Service" (VZW)

dictoresno said:
Just realized that even though it says I have 2 dots of LTE, I really have no connection at all. I'll go awhile with no notifications and then all of a sudden, boom I get a bunch, some of which are old. This is really getting annoying.
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I had the same issue today while driving around town. Phone was switching from LTE to 3G/1x/No Service a ton. At one point the phone was claiming I had a decent LTE signal, yet I couldn't do anything requiring data. I had to reboot the phone to get service back.

This is getting ridiculous.
 
I guess the only good thing is that as more people start to get their phones, the number of people experiencing issues should grow proportionally and force someone to care enough to do something about this...
 
jkozlow3 said:
I had the same issue today while driving around town. Phone was switching from LTE to 3G/1x/No Service a ton. At one point the phone was claiming I had a decent LTE signal, yet I couldn't do anything requiring data. I had to reboot the phone to get service back.

This is getting ridiculous.
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That's what happened to me before. Said I had two dots of LTE but the data wheel kept spinning and stuff wouldn't load. Even the watch wouldn't send iMessages or refresh weather info.
 
This just makes me crazy. I drove to York, PA yesterday and my signal just keeps on dropping randomly along the route and while I'm in York, while my work iPhone6 doesn't lose signal at all.

I'm around Central NJ today and same thing happened. I'm really on the verge of just returning this phone.
 
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dictoresno said:
You guys have twitter? Retweet this for me!

26bec2f671af5e595b81daf085221942.jpg
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Done!
 
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dictoresno said:
Anyone with a 6 or 6S experiencing this?
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Not us. We have a 6s and a 6s+. We bought the 6s+ on Thursday, did a clean install of 10.0.2, so far no problems at all. Did a clean install of 10.0.2 on the 6s, again, no problems. My 6s is running on ver Carrier Verizon 25.1.

Auto bluetooth working flawless as well.

These issues are why we wait six months to a year before moving to recently launched hardware. Don't want to deal with crowds, or hardware/software failures.
 
I visited Verizon store today to swap out my iPhone 7 but they had none in stock. I explained the issue and they said they never heard of this. They said they sold hundreds of these phones and if there was a big issue there would have been a line out the door.

It was a good fight but I could not afford to have a phone with horrible service any longer. I downgraded to a 6S and so far no issues. It's a small sample size but I'll know for sure tomorrow and will report back.

I blame myself since I know better than to be an early adopter but I fed into the hype that is Apple, never again. I sincerely hope your iPhone 7 issues are fully rectified soon.
 
I don't experiece this on the 7 in San Francisco.

I don't know what the difference would be. Maybe different network equipment providers on the West coast or something?
 
mav41 said:
I visited Verizon store today to swap out my iPhone 7 but they had none in stock. I explained the issue and they said they never heard of this. They said they sold hundreds of these phones and if there was a big issue there would have been a line out the door.

It was a good fight but I could not afford to have a phone with horrible service any longer. I downgraded to a 6S and so far no issues. It's a small sample size but I'll know for sure tomorrow and will report back.

I blame myself since I know better than to be an early adopter but I fed into the hype that is Apple, never again. I sincerely hope your iPhone 7 issues are fully rectified soon.
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To me, this also makes sense. Are we truly the only crazies experiencing this? Or is everyone else just sucking it up and dealing with connections breaking.
 
SonRK said:
To me, this also makes sense. Are we truly the only crazies experiencing this? Or is everyone else just sucking it up and dealing with connections breaking.
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Most consumers are content to just say their phone sucks and will never call support. Also we are early in this game as fans and hyper consumers of tech. Judging by the preorder threads we are not anywhere close to even the bulk of the early birds getting phones yet.

Probably another week or two before enough people get the phone and have time figure out their LTE isn't quite right.
 
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so just got home from work. traveled the same highway I did last night and had a total "no service" drop in a totally different spot than I had last night. took 5 miles before it kicked back in. I toggled cellular data and airplane mode, neither was able to restore service. had to wait for the phone to do it on its own. when it finally did, it gave me full signal of LTE.

heres another thing I was thinking about. its not just the data network that cuts out, when it goes to "no service", thats the actual whole cellular connection too. if the data side was out, the phone would just say "Verizon". so not only is the phone dropping LTE (SIM card reliant) but its also booting itself off the CDMA network (1x/3G). so I don't think its really a SIM card issue, that would just give us the LTE issues. the fact we get no service, well thats the phones entire modem giving out or the actual network not able to authenticate the phone.

so this could be simple or completely complex. unless we have a network engineer chime in, we won't know. but if t-mobile was able to rectify it with software, hopefully VZW can.
[doublepost=1474781364][/doublepost]
brojan said:
No problems on my 7 or my wife's 7+ in LA
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what network are you on?
[doublepost=1474783414][/doublepost]so Jeffrey Nelson, Vice President of Verizon Wireless Marketing, is on twitter and apparently took a shot at T-mobile over their LTE network outage the other day. Lets start bombarding him with twitter messages. I just sent him the link to this thread. Maybe this higher up will listen. BTW their campus and I assume his office is like 15 mins from me LOL. So I know he must be experiencing this if he has an iPhone 7!

https://twitter.com/JNels
 
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Wasn't the T-Mobile outage strictly for iOS 10 and not the iPhone 7 hardware itself? I know most of you are crossing your fingers for some miraculous carrier update, which I am too, but what if it is a hardware problem? I find it odd that several hundred thousand, if not millions of people live in the same areas as others have posted, but experience no problem?

Being only 14 pages long with relatively the same people posting it is difficult to see Verizon acknowledging this problem as they are one of the largest carriers. They do prioritize based on the scope of the issue. The previous Verizon rep I called said they had maybe 2-tickets submitted and that they weren't sure if it was truly an issue but they would 'investigate.'

This phone has obstructed me from properly doing my job (conference calls, emails). I don't understand how sitting in the SAME spot can cycle through 1x->3g, but the internet still not working on 3G. I have to reset with airplane mode several times a day to get LTE back.
 
After I returned my iPhone 7+ today, I used my iPhone 6S+ to navigate me home via Waze. Received 100% signal the entire trip, including segments where my 7+ dropped.

Definitely an issue with the 7s specifically. The T-Mobile engineers need to get in touch with Verizon and figure this out.
 
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Now I feel duped. I traded in my perfectly good iPhone 6 with no issues and this is what I'm left with.
 
I'm starting to worry this is hardware related. Has anyone tried turning off lte completely?
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dictoresno said:
Now I feel duped. I traded in my perfectly good iPhone 6 with no issues and this is what I'm left with.
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Me too I had a 6s plus that I traded In first time not paying full retail as they allowed me to keep my UDP. I don't understand how no one at apple or Verizon sees that this is happening. Higher ups at both companies are definitely using this phone so if this a software issues you'd think they would have pushed out a fix before this becomes a big story.
 
dictoresno said:
Now I feel duped. I traded in my perfectly good iPhone 6 with no issues and this is what I'm left with.
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Same. I actually lost half trade in value by going with 6s. $650 trade in only applies to iPhone 7. I think if you can swap out at Verizon or Apple it's probably the best route at the moment.
 
I wonder if sprint is expiring this if not then we can assume it's software related
 
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