Carrier iPhone 7 Plus "No Service" (VZW)

[determined09]

If you have ever rocked an Android phone on VZW then you know what the issue with them is. And Apple, well, you all must be holding it wrong. In all seriousness I'm glad that some are being told that Apple and VZW are working on a fix, but I am shocked it has taken this long. It's not like it has the intel radio in it where it's new hardware so new code/etc. This is your std Qualcom radio.....would it be so hard to just push an older carrier "update", or an older one that was at least known to be stable?

Are you referring to how Verizon likes to remove settings and features from their android phones? I almost purchased the Note 7 but at the last minute I decided not to buy it. Thank goodness. Those exploding Notes was a hot mess.

No you're right it shouldn't be hard to push out a stable carrier update or Unless they are not working on this problem and they just lying to us. This is on too many tech blogs for them not to hurry up and correct this issue unless they know that some of these iPhone 7s/ 7s plus need to be replaced in order to effective correct this problem. In addition, Apple doesn't want to acknowledge touchgate or screengate but so many people were affected by it.

 

[Dirty-max]

My phone was dropping out everyday and dropped out for the 1st time in a week today seems like it's gotten better...

 

[cvk14]

Interesting. I was able to recreate the issue on Saturday (2 days ago) while logging via the telephony profile Apple had me install. If Verizon is making updates, they haven't gotten to Colorado yet!!
[doublepost=1475522356][/doublepost]

It's weird that everyone is receiving such mixed reports. Someone else posted recently and was told by Apple just the other day that the Apple engineers already had all the log data they needed and were already working on a fix! Not sure what to believe anymore!

if it helps, i was escalated within the apple tech support side, he then connected me to verizon. I'm not sure what level of representative I spoke to at Verizon

 

[0r30]

I'm starting to think the issue is hardware related.

 

[dictoresno]

just sent the logs to apple. the AC rep was obviously talking from dialogue trying to explain where to find the data they needed. already had it waiting, just needed the link to submit it. the guy really had no clue about much regarding the issue. just kept saying "this is what the engineers need" and was confused when i started talking technical with him. realized he was just there to collect the info, not troubleshoot.

 

[jkpark78]

Having same issues as you all. Operating my 7+ Verizon matte black 128gb just on LTE data only. Was convinced that this is most likely software related.
Incidentally, when I came back to work yesterday, I've been having issues connecting to private WPA enterprise protected wifi. My iPad Pro right to it has no problem connecting and holding connection. Spoke to IT guy who also has 7+ but with T-mobile - he also noticed the wifi issues on his own phone. Maybe beautifying of the antenna bands may have more effect than what I originally though. I'm all-in with this phone since I sold my 6, but man - this being a beta-tester for new model is tough. I thought this would be slam dunk, bug free since it's just an evolution of the style of the 6 (I thought I'd have more issues with next gen which I presume would remove the button and have Touch ID on screen and to maximize the OLED display real estate.)

 

[Deeznuts.]

iOS 10.1 beta 2 updated Verizon's carrier version from 25.5 to 26.0.

 

[oneteam]

I wonder if iOS 10.1 beta 2 has a fix for this issue. Has anyone installed beta 2?

 

[0r30]

iOS 10.1 beta 2 updated Verizon's carrier version from 25.5 to 26.0.

How is the connectivity ?

 

[zzoomp09]

Just installed 10.1b2 ... Let's see what will happen with this

EDIT

I'm in a place where the disconnection issue happened 5x in a span of 30 mins. So far, after 15 mins. It's holding up.

My drive back home later will further test this as the issue happens a lot on my drive from this place going back home.

 

[Alessiot]

Well after a few days without it happening once it finally happened again thought I was in the clear lol this is getting rediculous that it hasn't been addressed

 

[pish6969]

iOS 10.1 beta 2 updated Verizon's carrier version from 25.5 to 26.0.

I'm on version 25.1 version. How are you at 26? Did it help your connectivity issues?

 

[dictoresno]

Well after a few days without it happening once it finally happened again thought I was in the clear lol this is getting rediculous that it hasn't been addressed

You got the replacement phone right? Hate to say told ya so. Hopefully beta 2 with carrier update 26.0 fixes it

 

[Alessiot]

You got the replacement phone right? Hate to say told ya so. Hopefully beta 2 with carrier update 26.0 fixes it

Yeah weird it's been rock solid I'm in north NJ I think you said you were as well has it been better for you?

 

[wxman2003]

I wonder if verizon's solution will be to disable the use of LTE Advanced bands until they figure it out.

 

[dictoresno]

Yeah weird it's been rock solid I'm in north NJ I think you said you were as well has it been better for you?

Yea I'm in north NJ. I have only had one total no service dropout since last week. I've been able to maintain LTE however it's been weak compared to normal. Some days I'll have full signal in the right spots, other says it's only 2-3 dots. Totally random. Hopefully the new beta 2 fixes this. I won't be able to load it until tonight.

 

[Deeznuts.]

How is the connectivity ?

So far at work where I used to get 1 bar now I get 4. Seems to be holding up pretty well, will update you if it switches to 1x or 3G.
[doublepost=1475609274][/doublepost]

I'm on version 25.1 version. How are you at 26? Did it help your connectivity issues?

I updated to iOS 10.1 Beta 2, which got released today. So far LTE has been solid at work for me where I used to get 1 bars. Will update you if I see any lost of service.

 

[zzoomp09]

Just installed 10.1b2 ... Let's see what will happen with this

EDIT

I'm in a place where the disconnection issue happened 5x in a span of 30 mins. So far, after 15 mins. It's holding up.

My drive back home later will further test this as the issue happens a lot on my drive from this place going back home.

So I just drove back home from work, and it still dropped twice. I guess 26.0 is still not the answer.

 

[got556]

So I just drove back home from work, and it still dropped twice. I guess 26.0 is still not the answer.

Ugh....maybe I'll just cancel my 7+ order through VZW and wait it out.

 

[Sunghurdc]

You should cancel it.

 

[Alessiot]

So I just drove back home from work, and it still dropped twice. I guess 26.0 is still not the answer.

That sucks

 

[cguerin]

That sucks

I updated to 10.1 Beta 2. Only one signal drop on the way home (30 minute drive) in an area that is known for having a very bad signal. I will know if they have significantly improved on this issue later today. There is a stretch of road near my son's school that would drop on my iPhone 7 100% of the time, but not on the 6 or 6s.

 

[mcvaughan]

Just finished installing beta 2. Let the testing begin!

 

[0r30]

So far at work where I used to get 1 bar now I get 4. Seems to be holding up pretty well, will update you if it switches to 1x or 3G.
[doublepost=1475609274][/doublepost]
I updated to iOS 10.1 Beta 2, which got released today. So far LTE has been solid at work for me where I used to get 1 bars. Will update you if I see any lost of service.

Very nice..
[doublepost=1475614836][/doublepost]Worst Case hold off until November and do an exchange if issues still persist.

 

[mar12]

I guess there must have been a reason why the antenna bands were that way when they designed the 6...maybe this is why. Kinda starting to lose hope