iPhone X iPhone X scratched out of the box

[crawltochina]

Oh please, again no pictures! Oh, and by the way, the pictures you posted showing the small dent are of a used phone - I can see a screen protector, and a lot of dust - who knows what you have done with the phone! Next time post pics right out of the box, or nobody will believe this.

You don't have to believe me. It's a forum. What a RIDICULOUS comment. I could tell you ANYTHING here. But i don't.

It's just what i experienced with my iPhone X orders.
The dent was on the phone right out of the box. It is used 'cause i planned to live with it. But the dent came right in my sight every time i looked at the phone.

I have no pics of the SG because i am at work and noticed it an hour ago. My iPhone is my cam so a pic is not possible at the moment. I will post pics when I'm back home.

So don't read if you suspect people are lying.

 

[_Kiki_]

poor QC, cheaply made

 

[brholton]

You don't have to believe me. It's a forum. What a RIDICULOUS comment. I could tell you ANYTHING here. But i don't.

It's just what i experienced with my iPhone X orders.
The dent was on the phone right out of the box. It is used 'cause i planned to live with it. But the dent came right in my sight every time i looked at the phone.

I have no pics of the SG because i am at work and noticed it an hour ago. My iPhone is my cam so a pic is not possible at the moment. I will post pics when I'm back home.

So don't read if you suspect people are lying.

No one believes you. You should really go back to a flip phone for all the problems you have.

 

[crawltochina]

No one believes you. You should really go back to a flip phone for all the problems you have.

Why don't you just stay the f*** out of here. No one is interested in your BS.

To those who are interested: Here are two pics of the problem. The whole side has a large bulge. Looks like screen it's popping out due to a swollen battery.

 

[vddobrev]

OP the iPhone Gods are against you. OP also one more time you use the F word and you get banned.

 

[crawltochina]

OP the iPhone Gods are against you. OP also one more time you use the F word and you get banned.

Why are people here so mean? I bought a 1300€ phone which was 2 times scratched out of the box and now a 3rd time has a really serious issue which never should have passed QC and might be a safety concern if this is the battery swelling. I think this is worth mentioning.
Why do some people at MR think they can accuse other MR members lying? Because of these people I honestly hate posting here. I don't know know any other form where there is such arrogance against people who bring up valid points.

Well, judge the pics for yourself. This is a brand-new unit I received 2 days ago. I cannot understand how such a flawed device could get past QC.

 

[44267547]

poor QC, cheaply made

Your post is false and somewhat true.

It's true It could be a result of where the quality control was rushed, where something was oversighted with something that could be scratched on the casing or display, but that can happen when you mass produce a commodity into the millions such as the iPhone. It's called a defect, not necessarily uncommon.

It's patently false when you say that iPhones are cheaply made. Actually, the iPhone is one of the devices that has always been well constructed With type of material Apple invest into with their metals, displays, overall build quality, durability, etc. There is a reason used iPhones on the market have a higher resale over other competitor phones, because they last and are built well.

 

[Precursor]

I was also outraged by the number of scratches on my new iPhone!

 

[_Kiki_]

Your post is false and somewhat true.

It's true It could be a result of where the quality control was rushed, where something was oversighted with something that could be scratched on the casing or display, but that can happen when you mass produce a commodity into the millions such as the iPhone. It's called a defect, not necessarily uncommon.

It's patently false when you say that iPhones are cheaply made. Actually, the iPhone is one of the devices that has always been well constructed With type of material Apple invest into with their metals, displays, overall build quality, durability, etc. There is a reason used iPhones on the market have a higher resale over other competitor phones, because they last and are built well.

if you look under microscope the soldering quality and quality of connectors are pretty poor, so you aren't right, also used metal is pretty soft, durability? no, phone is very delicate and can be easily damaged also screen scratches easily (more than previous models) for $999 it's nothing special built by 3rd party Chinese company Foxconn

resale value is high because overwhelming marketing and popularity not because overall quality

 

[44267547]

if you look under microscope the soldering quality and quality of connectors are pretty poor, so you aren't right

This actually has nothing to do with my prior post to you or and it's unrelated to quality control. Also, Nobody opens up there iPhone and takes a microscope and looks at the soldering or components in the iPhone, because no one cares and see's the internals of an iPhone. Your point is moot here.

also used metal is pretty soft, durability? no, phone is very delicate and can be easily damaged also screen scratches easily (more than previous models) for $999 it's nothing special built by 3rd party Chinese company Foxconn

Honestly, I have no idea what you're even trying to say here and nor does it make sense. The iPhone metal before the iPhone X/8 uses the 7000 series aluminum, that's actually a very hard type of metal. So you are not correct when you say it soft.

No, screens do not scratch easily. It depends on how you treat your device. Foxconn Is a major supplier for the iPhone, why would you even say that they are 'cheap Chinese company?' Apple puts out the best quality smart phone available, that's well known. You're just spreading falsehoods for whatever reason.

resale value is high because overwhelming marketing and popularity not because overall quality

Resell value is high because iPhones do have a strong popularity, but you are incorrect when you say not because the build quality. That's one of the reasons they have popularity, is because they are well-made and they last. So you're not correct when you say it's not due to the quality, which actually is a direct result of the popularity.

 

[_Kiki_]

This actually has nothing to do with my prior post to you or and it's unrelated to quality control. Also, Nobody opens up there iPhone and takes a microscope and looks at the soldering or components in the iPhone, because no one cares and see's the internals of an iPhone. Your point is moot here.




Honestly, I have no idea what you're even trying to say here and nor does it make sense. The iPhone metal before the iPhone X/8 uses the 7000 series aluminum, that's actually a very hard type of metal. So you are not correct when you say it soft.

No, screens do not scratch easily. It depends on how you treat your device. Foxconn Is a major supplier for the iPhone, why would you even say that they are 'cheap Chinese company?' Apple puts out the best quality smart phone available, that's well known. You're just spreading falsehoods for whatever reason.



Resell value is high because iPhones do have a strong popularity, but you are incorrect when you say not because the build quality. That's one of the reasons they have popularity, is because they are well-made and they last. So you're not correct when you say it's not due to the quality, which actually is a direct result of the popularity.

nobody ? don't speak for all people, you aren't advocate for them
You said no one cares, what is inside? that's not true

maybe you live in an idiocratic society, that's really bad

Aluminium it's a soft metal comparing to other metals like example titanium

you missed the point about correlation quality to popularity, I see no arguments

 

[powerbook911]

I tried twice, both had chips/discoloration in the frame/edge/bezel above the notch. So being right at the top of the phone on the front, light catches it constantly.

The second one was worse than the first, so I am going to keep the first one I guess. It does bug me as with Apple Care and tax, the price is pretty wild.

However, at the same time, I can't keep waiting on UPS every couple weeks.

I actually didn't even get an 8 Plus last year because the first one had some similar mark and I just didn't want to put up with it, but the X was so compelling I tried and again, I guess keep the flawed first one.

And inspecting the phone is the FIRST thing I do, actually first thing I do with any Apple or tech product.

Because you want to find it before return period is over.

Funny thing, I ordered huge washing machine in summer, I combed over that thing. Not a single tiny mark on it, something that big. And my Nintendo Switch was perfect too.

You rarely get a perfect Apple product these days, maybe they are just too tough to assemble? They're so thin, etc. etc.

I do sometimes think it could be tools that cause these marks?

 

[Applejuiced]

if you look under microscope the soldering quality and quality of connectors are pretty poor, so you aren't right, also used metal is pretty soft, durability? no, phone is very delicate and can be easily damaged also screen scratches easily (more than previous models) for $999 it's nothing special built by 3rd party Chinese company Foxconn

resale value is high because overwhelming marketing and popularity not because overall quality

If you look under with a Microscope?
Really? Why would anyone put their phone under microscope?
But what am I saying, the OCD in this forum is out of control lol
[doublepost=1512746461][/doublepost]

I

Funny thing, I ordered huge washing machine in summer, I combed over that thing. Not a single tiny mark on it, something that big. And my Nintendo Switch was perfect too.

You rarely get a perfect Apple product these days, maybe they are just too tough to assemble? They're so thin, etc. etc.

I do sometimes think it could be tools that cause these marks?

That indicates that the issues are really with you and not the devices.
You combed over a washing machine to find any tiny imperfections? Really?
And your Nintendo switch?
That doesn't sound normal to me...

 

[powerbook911]

If you look under with a Microscope?
Really? Why would anyone put their phone under microscope?
But what am I saying, the OCD in this forum is out of control lol
[doublepost=1512746461][/doublepost]

That indicates that the issues are really with you and not the devices.
You combed over a washing machine to find any tiny imperfections? Really?
And your Nintendo switch?
That doesn't sound normal to me...

Yeah I did because I didn't care about those looking nice, but I wanted to see if LG and Nintendo could make product without any flaws, and they were flawless. I mean, the washer was heavy and from South Korea, it is impressive they can manufacture and package it and it be so perfect, beautiful black stainless finish. A nice piece of kit honestly, reminded me a bit of the old Apple.

And again you can see how the Switch would not be hard to assemble, all the plastic, etc. I think the Apple products break so many conventional manufacturing methods that these things may happen.

I understand your position absolutely though that it's hard to believe it can be bad out of the box.

However, honestly, when there is a chunk of silver showing at the top bezel when the phone is black, can't you see how it catches the light and brings your attention to it? Again, I'm going to keep it because I don't want to deal with it, but it is annoying to say the least on a $1500 with Apple Care and tax phone. Surely some of what we're paying for in that is its attractive design / good looks?

 

[44267547]

You said no one cares, what is inside? that's not true

What you're saying is highly irrelevant . Using a Microscope has nothing to do with quality control seeking internal components . No one cares what's inside an iPhone, because they never see inside their iPhone. Do you expect the consumer to disassemble their iPhone just to see what's inside for the sake of judging it? That's not logical at all.

For the record, a quality control issue would be if there was dust under the camera lens cover or a scratched display on a brand new iPhone out of the box.

Aluminum it's a soft metal comparing to other metals like example titanium

Why would you even bring or compare titanium into this discussion? That's not even a Metal Apple even uses on the iPhone. We Are strictly talking about the durability of the iPhone, Which the 7000 Series aluminum is very durable and the anodization used is excellent against corrosion. It's the same 7000 Series metal used on their Apple Watch, which I can attest the strength and durability is outstanding.

https://en.m.wikipedia.org/wiki/Anodizing

 

[Applejuiced]

Yeah I did because I didn't care about those looking nice, but I wanted to see if LG and Nintendo could make product without any flaws, and they were flawless. I mean, the washer was heavy and from South Korea, it is impressive they can manufacture and package it and it be so perfect, beautiful black stainless finish. A nice piece of kit honestly, reminded me a bit of the old Apple.

And again you can see how the Switch would not be hard to assemble, all the plastic, etc. I think the Apple products break so many conventional manufacturing methods that these things may happen.

I understand your position absolutely though that it's hard to believe it can be bad out of the box.

However, honestly, when there is a chunk of silver showing at the top bezel when the phone is black, can't you see how it catches the light and brings your attention to it? Again, I'm going to keep it because I don't want to deal with it, but it is annoying to say the least on a $1500 with Apple Care and tax phone. Surely some of what we're paying for in that is its attractive design / good looks?

Lol
Nothing is ever flawless or perfect.
I suggest to try to enjoy life instead of stressing and obsessing over such things

 

[macTW]

I simply cannot understand why Apple charges so much more than other companies but delivers a QC which is underwhelming.

Samsung Galaxy Note 8 starts at $950.
Apple iPhone X starts at $999.

That’s “so much more.”

And QC...? Samsung had phones exploding. Apple has sold tens of millions, and you can confirm three aren’t 100% perfect (but still not safety hazards and not non-functional).


I’m sorry to say, but you’re wrong. Emotional, because 3/3 for you weren’t perfection, but wrong with your statements.

 

[Brandonjr36]

Your post is false and somewhat true.

It's true It could be a result of where the quality control was rushed, where something was oversighted with something that could be scratched on the casing or display, but that can happen when you mass produce a commodity into the millions such as the iPhone. It's called a defect, not necessarily uncommon.

It's patently false when you say that iPhones are cheaply made. Actually, the iPhone is one of the devices that has always been well constructed With type of material Apple invest into with their metals, displays, overall build quality, durability, etc. There is a reason used iPhones on the market have a higher resale over other competitor phones, because they last and are built well.

With the exception of the iPhone 6 aluminum body bending. That obviously wasn’t very good metals.

 

[44267547]

With the exception of the iPhone 6 aluminum body bending. That obviously wasn’t very good metals.

I Never experienced that issue my iPhone 6 or was aware of anyone that also had that problem. But it certainly did happen to others. Sometimes I think it's just common sense when you put the phone in your pocket, be cautious where it is before You inadvertently sits on it. But nonetheless, Apple rectified that with the 7000 series aluminum used on the iPhone 6s.

 

[Brandonjr36]

I Never experienced that issue my iPhone 6 or was aware of anyone that also had that problem. But it certainly did happen to others. Sometimes I think it's just common sense when you put the phone in your pocket, be cautious where it is before You inadvertently sits on it. But nonetheless, Apple rectified that with the 7000 series aluminum used on the iPhone 6s.

Yeah for sure I never even had an iPhone 6 I’m just going off what a lot of others said. My first iPhone was a 7. I did have a 6 for about 2 hours but I bought off Craigslist and didn’t realize it was iCloud locked til after. So I didn’t really even own one.

 

[crawltochina]

Samsung Galaxy Note 8 starts at $950.
Apple iPhone X starts at $999.

That’s “so much more.”

And QC...? Samsung had phones exploding. Apple has sold tens of millions, and you can confirm three aren’t 100% perfect (but still not safety hazards and not non-functional).


I’m sorry to say, but you’re wrong. Emotional, because 3/3 for you weren’t perfection, but wrong with your statements.

In fact Note 8 starts at 950$ but you can buy it in Germany for ~900€. The X is for 256 GB in Germany 1320€. Samsung phones never stay on the price point.
This makes a real difference.
The exploding Note 7 was indeed a serious issue, but the Note 8 has none of these issues.
3 out of 3 iPhone X were damaged, 2 to a lesser extent but for the price nevertheless unacceptable, the last one to an extent which was a safety issue. A swelling battery is a reason to worry about.

 

[UK-MacAddict]

I’ve gone through 12 iPhone X’s so far and every single one had either damage on the stainless steel, gaps between the glass and frame, dust behind the camera glass, unbalanced speakers or scratches on the glass back or front screen or both.

I’ve upgraded my iPhone every year since 2007 but it takes me months of replacements until I find one that’s to my standards. I went through 15 iPhone 7 Plus models before keeping one and by then it was only 4 months before the new 8 and X came out.

Not just iPhones I went through 14 MacBook pros and about 10 iMacs before settling on the ones kept. iPads probably about 16.

Even after all the swapping I’m not 100% happy with the ones I kept. It was more that they had the least defects and ones that I could live with.

 

[BarrettF77]

Wow! I’d like to say I’m surprised, but I’m actually not. But I’d say Apple goofed this year as you look at how the x is performing. Most defective model at the most money. Bravo Apple

 

[44267547]

Wow! I’d like to say I’m surprised, but I’m actually not. But I’d say Apple goofed this year as you look at how the x is performing. Most defective model at the most money. Bravo Apple

Based on what evidence? Do you have any specific numbers showing how many iPhone X's that are produced and sold that are "Defective" since the launch on November 3? Or is your assertion based on what you read on a tech forum?

 

[BarrettF77]

Evidence: if a customer buys so many and so many have defects, it’s a fair assessment that over time, not a single batch that there are a lot of defects.

I’d much rather not have them, believe me. But once you’ve seen something you cannot unsee it.

I’m not trying to convince you or anyone else. Simply giving my stance and if you happen to agree or not, it’s not my objective. Simply sharing.