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iPod iPod nano recall - international thread
- Thread starter Confuzzzed
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I requested service on the 12th of november according to my service request, I received my box to post it out on the 22nd of december and sent it away the same day.
My service request page is still sitting at service requested, no indication that they have received the iPod or assessing it. How long did it take for others between sending it back in and seeing some indication that it had been received? I used the correct mailer and followed the instructions of having the courier call to pick it up etc. Should I be worried that my iPod has got lost somewhere?
Two months in, and I'm not even past step 1 | request, yet
My service request page is still sitting at service requested, no indication that they have received the iPod or assessing it. How long did it take for others between sending it back in and seeing some indication that it had been received? I used the correct mailer and followed the instructions of having the courier call to pick it up etc. Should I be worried that my iPod has got lost somewhere?
Two months in, and I'm not even past step 1 | request, yet
Here's mine, hopefully getting it soon now! 
Step 1 Request
December 24, 2011: Product received
Step 2 Service
December 24, 2011: Issue identified
Step 3 Return
January 14, 2012: Replacement Product Shipped
Shipped via UPS with tracking number xxxxxxxxxxxxxxxx
Step 1 Request
December 24, 2011: Product received
Step 2 Service
December 24, 2011: Issue identified
Step 3 Return
January 14, 2012: Replacement Product Shipped
Shipped via UPS with tracking number xxxxxxxxxxxxxxxx
Mine has since Dec 22nd, and by the looks of it, people are getting theirs before us when they sent it in after. Have they forgotten about us :'(My status has been at "Product replacement pending" since 21 December
Give it 6 weeks from the day Apple confirmed receiving your old Nano.
My replacement arrived 6 weeks to that day - They received it on November 17th, I got my replacement on December 29th.
6 weeks is the time period that was originally stated by Apple (somewhere...) for replacement. Your patience will be rewarded!
My replacement arrived 6 weeks to that day - They received it on November 17th, I got my replacement on December 29th.
6 weeks is the time period that was originally stated by Apple (somewhere...) for replacement. Your patience will be rewarded!
Damn, well I am glad for you, what did you get mate?Mine was the same date and I got my replacement today. Stay strong
My problem is they haven't confirmed receiving it yet. That is the bit worrying me, how do I know it hasn't fallen into a crack somewhere
Received it today. Unfortunately I haven't been at home, so I'll get it tomorrow.
My status has been at "Product replacement pending" since 21 December
Mine has been sent!! Should be here today
Just needed to be patient Austria. Got it, now wearing it as a watch with a TikTok wristband. I like it very much, maybe I'm going to listen to music more often now.
Mine was shipped on January 2nd, still waiting for it Im based in France.
Oh, did I mention I was getting pissed off as the tracking number doesn't exist?
Tired of all this crap, excuse my language, but if I knew this whole thing was going to happen, I doubt I would've sent my iPod in the first place, no one was able to help me out...
Oh, did I mention I was getting pissed off as the tracking number doesn't exist?
Tired of all this crap, excuse my language, but if I knew this whole thing was going to happen, I doubt I would've sent my iPod in the first place, no one was able to help me out...
you can still send a nano if your country is no listed in the online service. I'm from Chile. I went to the apple reseller and they received my first gen nano. They (explicitly) told me that I would receive a 6 gen nano in about two months. They'll care about sending and receiving it