Let's hope, but I can't imagine them waiting for a .1 release to fix if they believe this is a serious issue. Would expect a 12.01 fix if they can.
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iPhone XS Max Is the mobile reception on the xs Max even worse than iPhone X ?
- Thread starter mydogeatsbeats
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Let's hope, but I can't imagine them waiting for a .1 release to fix if they believe this is a serious issue. Would expect a 12.01 fix if they can.
That jibes with my Xs Max experience in strong and weak signal areas vs my Qualcomm iPhone X on AT&T in Colorado.
And my Xs Max would drop to 4G in the weakest areas on a drive through the mountains, retaining Siri and Apple Map data, in places where my X would simply lose signal and stop working.
But they would apply the same "fix" to 12.1 beta and 12.0.1 if hypothetically happening.
The beta being out first doesn't mean it doesnt contain the same improvements that may be coming for a x.0.1 public release.
It's certainly happened before.
Either way, it won't come out until next week, after the 14 day return window has closed for the bulk of us that got their phones on launch day. So if the new release doesn't fix the issue, we are pretty much stuck.
Then there are us who refuse to buy until it’s resolved.
Our iMac is hardwired to our router in the basement, and I cannot airdrop without turning Wi-Fi on, so maybe you could try airdropping a file to your computer through Wi-Fi on one phone and compare how long it takes vs the other phone?
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Just return now and if the fix works buy it again? Don't take a chance for that much money. I returned mine and if the fix works then I'm going to purchase again. If not I'm getting the XR
I’m kinda leaning that way. It’s a nice phone. But I’ll probably return it, wait for hopefully the issues to be worked out along with the dual sim support, then purchase. Or if enough time has passed I’ll see what 2019 offers.
That was my PRIMARY concern when I first identified the issues with my XS Max purchased on launch day. I opened an apple support ticket and went to a store for a genius appointment. At the time they told me to hold tight and wait for news/updates from Apple given they had heard of the LTE/WiFi issues and had no viable solutions.
When I brought up my concern with the 14 day window, they told me given they had a log of my issue and comments from the genius saying I was advised to wait, they would allow for a return or exchange past the window. Not to mention I now have proof of separate logs/files sent to the Apple engineer. If they try to deny me an exchange or refund I'll fight that tooth and nail given I have a paper trail from start to finish.
Those who bought Applecare are also probably safe too. All you have to do is complain there is an issue with reception, you will be able to send it to Apple, and they will quietly replace it with one that has no issues if the problem is resolved.
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The difference on the first three characters of the S/N is the factory where the phone was build, what should matter here are characters #4 and #5, #4 = Year and #5 = Week of manufacture, most of the phones from launch day will have #4 = "X" (year: X = second half of 2018) and #5 = 7 (week: 7 = 33rd week of 2018, that is the week starting on August 13th). You can get more information regarding decoding the S/N by checking this link:
https://beetstech.com/blog/decode-meaning-behind-apple-serial-number
I would say, phones manufactured at different factories and at a later date could behave different or could have slightly different hardware, components, etc.
That assumes Apple acknowledges the issue.
You can send it back to Apple and Apple will send it back to you saying nothing is wrong with the diagnostic log.
Any appreciable change with the radio, amplifiers, antenna will necessitate a new FCC submission.
At this point, it's basically a Hail Mary hoping for a silent hardware update based on a newer build date.
It could be as simple as the iPhone prioritizing weaker bands over stronger bands when it connects to an LTE network. That can be fixed with FW. Pure speculation on my part. One way to prove that is to go into field test mode on an X and also Xs and see which band it connects to when located in the same spot.
Or multiple suppliers for one of the components with one of them supplying a faulty part
Or the Intel stuff running beta software . Apple Engineering now has my first device and are looking into it. They are being very cryptic now and dance around my questions like a politician
And they really should! It’s a very expensive phone and their main product!Or the Intel stuff running beta software . Apple Engineering now has my first device and are looking into it. They are being very cryptic now and dance around my questions like a politician
Do keep us posted. The engineer I have been in touch with has not asked for my device. Just system diagnose files and screenshots. Also given I don't have a spare phone to use in the interim, even if asked for my device I don't know how I could do so. Thanks for your help with this too.Or the Intel stuff running beta software . Apple Engineering now has my first device and are looking into it. They are being very cryptic now and dance around my questions like a politician
Feel like this isn’t good.Or the Intel stuff running beta software . Apple Engineering now has my first device and are looking into it. They are being very cryptic now and dance around my questions like a politician