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If you can get it to temporarily fix, it is not a hardware problem. A hardware problem you can’t fix unless you redesign or replace hardware. If true, that right there shows it is some type of software problem.
Although that works in theory I don't think I'm willing to gamble my $1500 on it being a software problem that will be fixed. If Apple acknowledged the problem in some way I'd be a lot more willing to keep it, but it has to go back tomorrow.
 
As I stated in another post, AJ is quite visible and participates very frequently on the S4GRU forums and is a moderator there. While I do think his intention was to stir the pot by posting the stuff just before announcements as he’s never been an Apple fan, his initial observations and subsequent posts aren’t wrong either.
I post pretty regularly on here, does that make me a computer scientist? I stand by what I said before: he has no publicly-visible qualifications or experience and that means I’m going to take his opinion with a pinch of salt.
 
The Wifi issue can be fixed with a software fix. The Cellular problem likely can not be fixed that easily.
Because there are temporary fixes that people have demonstrated on cellular this tells us a software fix could fix the bulk of those issues as well.
I'm still not having issues on either.
 
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Because there are temporary fixes that people have demonstrated on cellular this tells us a software fix could fix the bulk of those issues as well.
I'm still not having issues on either.
I have not seen any temporary fixes mentioned for the cellular issues?

I am definitely having cellular issues on AT&T in NYC with the XS Max. Airplane mode on/off, resetting network settings, updating carrier settings, power on/off etc. Tried all of those things and I have never been able to positively impact my poor cellular.
 
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Because there are temporary fixes that people have demonstrated on cellular this tells us a software fix could fix the bulk of those issues as well.
I'm still not having issues on either.

There are no temp fixes for the Cellular issues at this time
 
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Because there are temporary fixes that people have demonstrated on cellular this tells us a software fix could fix the bulk of those issues as well.
I'm still not having issues on either.
What are the temporary fixes? Hard reset to show LTE for less than a minute before it reverts to 3G? Or are you referring to something else?
 
There are no temp fixes for the Cellular issues at this time
people have reported resetting network settings has temporarily helped with cell. As has restoring from new and not a backup has also temporarily helped cell. They have said this for wifi but others have also said this was true for cellular. It's not going to fix any antenna issues but it can fix which bands it prefers and how it achieves lock and how long it maintains it.
The PC mag test shows the intel radio in the Xs and Xs max is better than the qualcomm in the X but worse than the qualcomm in the note 9. In lab conditions of course. This tells us it's an antenna/software issue if anything.
Sites are not afraid to report issues with charging or the softening of the front camera selfies. That you don't hear much about reception issues tells us it's not a widespread issue. Nevertheless apple is still investigating as you know.

My phone has never not had LTE since I got it. No matter where i've gone. Middle of the city or the fringes.
 
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is the cellular issue widespread issue with all the new phones? Or cherry picked.
I think it’s mainly in rural areas with lighter signals. I’m in NH and had terrible cellular connectivity in a lot of areas including at the Apple store where other phones had no issues.
 
I think it’s mainly in rural areas with lighter signals. I’m in NH and had terrible cellular connectivity in a lot of areas including at the Apple store where other phones had no issues.

How ironic. Im also in southeast NH so maybe I will hold off. Bummer because I want the new camera capabilities.
 
I think it’s mainly in rural areas with lighter signals. I’m in NH and had terrible cellular connectivity in a lot of areas including at the Apple store where other phones had no issues.
2 of my phones had cellular issues when I was in Nashville, TN in the middle of the city so you have to wonder if there is a bad batch of phones .
 
Appears Apple is making some type of changes to modem firmware & carrier settings in 12.1 beta 2. See before (red) and after (green). My two phones don't seem to have the LTE issue and no real way to test WiFi (seems OK w/ everything I've tried so far). No idea if this will have a positive impact on those w/ LTE issues...just sharing as FYI.

Screen Shot 2018-10-03 at 10.50.26 AM.png Screen Shot 2018-10-03 at 10.50.42 AM.png
 
people have reported resetting network settings has temporarily helped with cell. As has restoring from new and not a backup has also temporarily helped cell. They have said this for wifi but others have also said this was true for cellular. It's not going to fix any antenna issues but it can fix which bands it prefers and how it achieves lock and how long it maintains it.
The PC mag test shows the intel radio in the Xs and Xs max is better than the qualcomm in the X but worse than the qualcomm in the note 9. In lab conditions of course. This tells us it's an antenna/software issue if anything.
Sites are not afraid to report issues with charging or the softening of the front camera selfies. That you don't hear much about reception issues tells us it's not a widespread issue. Nevertheless apple is still investigating as you know.

My phone has never not had LTE since I got it. No matter where i've gone. Middle of the city or the fringes.

I assume you've already confirmed, but LTE's not turned off is it? Settings > Cellular > Cellular Data Options > Enable LTE.
 
I assume you've already confirmed, but LTE's not turned off is it? Settings > Cellular > Cellular Data Options > Enable LTE.
Me? My LTE is always on. I've never lost LTE signal with this phone. And my house is on the fringe. Borderline boonies. We've never had good cell signal there but I have no worse signal on my max than any previous iphone.
 
Me? My LTE is always on. I've never lost LTE signal with this phone. And my house is on the fringe. Borderline boonies. We've never had good cell signal there but I have no worse signal on my max than any previous iphone.

My apologies...when I first read your post I read it as "...never had LTE...." My bad!
 
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Although that works in theory I don't think I'm willing to gamble my $1500 on it being a software problem that will be fixed. If Apple acknowledged the problem in some way I'd be a lot more willing to keep it, but it has to go back tomorrow.

I gave back mine today. Before period return runs out.

Mine was Xs 256GB. Main problem was with wifi, did not picked 5G unless you were really close to router.

I live in an apartment, so I detect 6 to 9 wifi networks from neighbours. My iPad and 6s get 7 different wifi at least, some of them 5G. At the same place and at the same time my Xs gets 3 wifi signals, not a single one 5G.

I rather get my money back and wait to see if its hardware or software.
 
I gave back mine today. Before period return runs out.

Mine was Xs 256GB. Main problem was with wifi, did not picked 5G unless you were really close to router.

I live in an apartment, so I detect 6 to 9 wifi networks from neighbours. My iPad and 6s get 7 different wifi at least, some of them 5G. At the same place and at the same time my Xs gets 3 wifi signals, not a single one 5G.

I rather get my money back and wait to see if its hardware or software.
Did you give them your reason for return?
 
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Appears Apple is making some type of changes to modem firmware & carrier settings in 12.1 beta 2. See before (red) and after (green). My two phones don't seem to have the LTE issue and no real way to test WiFi (seems OK w/ everything I've tried so far). No idea if this will have a positive impact on those w/ LTE issues...just sharing as FYI.


Do you have readings of what your signal strength was previously and what it is now with the new software/firmware?
DBM reading?
 
Do you have readings of what your signal strength was previously and what it is now with the new software/firmware?
DBM reading?

Honestly, this 2nd beta fixed all issues i previously had with my xs max. My wifi and data are back to full speed, no more charging issue. Im all happy now. Only thing they got to fix next is the beauty mode on the camera. But were going in the right direction, thankfully it wasnt a hardware problem
 
Honestly, this 2nd beta fixed all issues i previously had with my xs max. My wifi and data are back to full speed, no more charging issue. Im all happy now. Only thing they got to fix next is the beauty mode on the camera. But were going in the right direction, thankfully it wasnt a hardware problem
What about the LTE issue?
 
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