I agree with you that real life reviews are the most important, and we're seeing some of those reviews in this thread. It's hard to judge how widespread this is. If you're in a strong coverage area, you probably won't see the problem. And online commenters are a tiny fraction of overall users, who probably never heard of Macrumors, Ars Technica, etc. You can't dismiss the FCC data, though. If it were so inconsequential, the FCC wouldn't require it at all. In addition, it allows you to compare RF performance data between two phones in a controlled environment. Also, antennas are designed using software simulation, which is theoretical, but usually bears closely to real-world performance. I've mentioned a few times that we really don't know why some users are experiencing poor LTE performance. The only data we have is Apple's FCC filing as interpreted by some random guy who seems to have some knowledge of RF performance.
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iPhone XS Max Is the mobile reception on the xs Max even worse than iPhone X ?
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I agree with you that real life reviews are the most important, and we're seeing some of those reviews in this thread. It's hard to judge how widespread this is. If you're in a strong coverage area, you probably won't see the problem. And online commenters are a tiny fraction of overall users, who probably never heard of Macrumors, Ars Technica, etc. You can't dismiss the FCC data, though. If it were so inconsequential, the FCC wouldn't require it at all. In addition, it allows you to compare RF performance data between two phones in a controlled environment. Also, antennas are designed using software simulation, which is theoretical, but usually bears closely to real-world performance. I've mentioned a few times that we really don't know why some users are experiencing poor LTE performance. The only data we have is Apple's FCC filing as interpreted by some random guy who seems to have some knowledge of RF performance.
You can inject your little barbs and digs all you want but you know nothing about what's going on either. I don't idolize any of the bloggers at all. Their videos are a nice way to pass time at work. If you're content to sit and do nothing that's fine but I want as much visibility on this as possible. No major news outlet is going to cover this unless more noise is made. A loud YouTuber seems like a good avenue.Again you have no clue what Apple knew know or didn't or what was out there. Coincidence doesnt create fact.
Which is funny because a simple Google search between 9/22-9/28 when clown made his lil video on 9/29 reveals MANY postings of charging issues, even on Apple's support page
5 days earlier on 9/24 https://discussions.apple.com/thread/8551504
iphone xs max charging
16 answers
Sep 28, 2018
iPhone Xs and Xs max charging issue effec…
16 answers
Sep 26, 2018
iPhone X S Max charging problem
12 answers
Sep 24, 2018
iPhone XS Charging issue
16 answers
Sep 21, 2018
More results from discussions.apple.com
HUNDREDS of posts about it on Apple's own site. But they didn't know nothing?
and even on these forums on 9/27 https://forums.macrumors.com/threads/new-iphone-xs-max-charging-issues.2143595/
Thats the problem with social media, sheep idiolize these idiots getting paid tens of thousands per clickbait video making them richer.
And there are more than "one guys tweet." Apple is reaching out to people to install logging profiles; in this thread/forum there are at least half a dozen who have said so. Unless everyone is lying with the same exact lie somehow.
The suggestion is the same, WAIT. It takes more than a week to figure out a complex issue; you are dealing with 4+major carriers and over 2 DOZEN LTE bands. They need to figure out where the issue is, assuming its baseband/software fix the issue (and if baseband need Intel involved), and still test it on every single carrier and band. Again, this is not a simple fix like the charging was; that was a simple USB security not letting the charger through alter a few lines of code to change that behavior.
The only major news site I'd seen mention antenna issues is Forbes and it was maybe a two paragraph article they didn't even tweet a link to.
So you can sit back and relax but don't get all pissy and judgmental if others want to take a different approach.
"Little barbs" because you got called out on actual evidence that there was in fact mention of charging issues out there before Uboxdramaticloudmouth said so? Mmmhmm okkkkk
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Potentially. At first, it seemed I was still defaulting to 2.4g, but after some time, speeds have gone from 50-60 to 250-260. I’ll keep monitoring, but it’s looking better.
Haven’t tested any of the other fixes.
Haven’t tested any of the other fixes.
All you posted were links to forums. Forums don't count when trying to get news out. I said not one article was written prior. At least none I came across from the sites I go to. And the only major news outlet that covered it was Forbes and only because of the YouTube video."Little barbs" because you got called out on actual evidence that there was in fact mention of charging issues out there before Uboxdramaticloudmouth said so? Mmmhmm okkkkk
To me forum discussions don't count.
Apple's own forums, dozens of posts, don't count as Apple finding out about the problem without "stories," got it.
I will gladly trade a working wifi model for a working cellular model
assuming 12.0.1 made no difference for you?I will gladly trade a working wifi model for a working cellular model
ugh, finally experiencing this. I have decent coverage at home/work, but this weekend I traveled about an hour to my sister's on back roads. I'm on T-mobile and my apple music streaming crapped out on me a few times. A quick toggle of airplane mode and it worked again, but it would not regain connection on its own it seemed.
None at all but I didn't expect it to fix anything but wifi per Apple support team
The 12.0.1 update only addresses the wifi issue. Apple has still not addressed the LTE issues which a lot of us are experiencing.
I'll check to see if 12.0.1 at least addresses my WiFi problems when I get home today. But for what it's worth I updated and tried an LTE speedtest and see no improvement. ~3mbps DL on AT&T in NYC.
So here's my short report after a visit to the Genius Bar. I went in to get my XS Max replaced because of the connectivity issues (wasn't 100% happy with the screen either). They replaced it without a problem (much happier with the new screen) but they told me not to expect a fix for the connectivity issues in hardware and instead it would most likely be a software update. The Apple techs in the back told my Genius that they are collecting information (and asked for my permission to use my phone and call with questions) about this issue and working with carriers to fully support the new antenna system on the XS. So at least part of their story is that this is a matter of compatibility of the new antenna bands with carrier towers, etc. I'm not sure if that's true or not, but it certainly could be. Hope to see some improvements sooner rather than later.
Doesn't sound weird. A lot of times, carriers will issue a update for new models. You should have had a carrier update to install when you setup you new phone. I am not aware of subsequent carrier update (although there may be one for your carrier). After you contact your carrier, make sure to follow up again with Apple about your problem.
Just to add to this:
I am currently sitting on a plane waiting to take off and there’s a guy in the seat across from me. I overhear him telling his girlfriend that he “still has no reception”. I leaned over and asked him if he had the new XS. He said yes (actually the XS Max).
He told me he can’t get a signal at all here on the plane. My 6s has 3 bars and is working perfectly (I’m posting here, right?). We’re both on Verizon in Phoenix.
Also, a quick question: I’ve been wanting to upgrade. Does the X (not XS) have any of these connectivity issues? I’m thinking of just getting the X instead unless these issues get sorted soon.
Update: He toggled off WiFi and now is getting a weak signal he says. Don’t know if that means anything.
I am currently sitting on a plane waiting to take off and there’s a guy in the seat across from me. I overhear him telling his girlfriend that he “still has no reception”. I leaned over and asked him if he had the new XS. He said yes (actually the XS Max).
He told me he can’t get a signal at all here on the plane. My 6s has 3 bars and is working perfectly (I’m posting here, right?). We’re both on Verizon in Phoenix.
Also, a quick question: I’ve been wanting to upgrade. Does the X (not XS) have any of these connectivity issues? I’m thinking of just getting the X instead unless these issues get sorted soon.
Update: He toggled off WiFi and now is getting a weak signal he says. Don’t know if that means anything.
So it sounds like Apple is trying to get us to call our carriers in a peer pressure effort because apparently apple pressuring them isn't enough.
Support was just trying to blame my sim card. I think they don't know that I know that there are others with this issue out there. I just find it frustrating.
This update does NOT fix the WiFi issue.
I ran several speed tests to compare with my 6s once again. Not only does the WiFi still drop off at times, but speeds are still cut in half after being a certain distance away from the router while the 6s maintains top speeds.
I am even more pissed because I had an appointment to exchange the phone today and this update just so happened to come out right before. Figured I wouldn't even waste my time going to the store. Now I'm still stuck having to go and swap the phone out and hope to get better hardware.
I ran several speed tests to compare with my 6s once again. Not only does the WiFi still drop off at times, but speeds are still cut in half after being a certain distance away from the router while the 6s maintains top speeds.
I am even more pissed because I had an appointment to exchange the phone today and this update just so happened to come out right before. Figured I wouldn't even waste my time going to the store. Now I'm still stuck having to go and swap the phone out and hope to get better hardware.
I don't recall if I got one or not. What I'm frustrated about is there is obviously an issue. Apple support is behaving like I'm the only one with the problem and it's only my carrier.
Anyone having any data problem. Lte tmobile full bar on xs max. I was getting 60mps down 32mpbs up in 12. (Ran text 4 time before updating) after update to 12.0.1. Im getting 15mpbs down 18mpbs up. All just withing 10 before and after the update.
Already did a network reset without any luck. This is now getting annoying my. Data speed where good before and this update cripple my device
Already did a network reset without any luck. This is now getting annoying my. Data speed where good before and this update cripple my device
Not weird that Apple would kick the can down the road.
Carriers can and will do updates. Not sure if carrier’s problem right now.
The X with Qualcomm is a solid phone (model A1865). The other one with Intel (model A1901) gave me some issues last year as well. However, the antenna in both models is better than the one in the Xs.
I am on 12.1 beta two and have received a carrier update to 33.5.3