🌎 Mac Studio Pre-orders, Orders and Delivery Status Thread - All Countries (2022)

[F-Train]

Mine is now showing as shipped as well. Awaiting departure from Hong Kong airport just like many others.

Quick question. When your order changed to "shipped", did the shipping status start at Shanghai or was your computer already at Hong Kong airport?

 

[GFFMATT]

I've been reading on here every day and the impression I got were that people were having issues with both.

But...I don't want that to be true, so stop it.

 

[Jamooche]

My April 9 order for a Max Studio was just moved up from a mid-July delivery to a UPS delivery date of Tuesday next week! That's great, but it's a full 2 weeks before the Studio Display delivery range. I plan to see if Apple will allow me to extend the return period to when the display arrives. I don't have any other displays and don't want to lose the return window before I can turn it on and test it out. Might work out for the best if they announce something else I may want at WWDC.

 

[F-Train]

My April 9 order for a Max Studio was just moved up from a mid-July delivery to a UPS delivery date of Tuesday next week!

What's your configuration?

 

[Jamooche]

What's your configuration?

M1 Max 24, 64GB, 4TB

 

[Lioness~]

My April 9 order for a Max Studio was just moved up from a mid-July delivery to a UPS delivery date of Tuesday next week! That's great, but it's a full 2 weeks before the Studio Display delivery range. I plan to see if Apple will allow me to extend the return period to when the display arrives. I don't have any other displays and don't want to lose the return window before I can turn it on and test it out. Might work out for the best if they announce something else I may want at WWDC.

Good point, I wasn't thinking on that. Will do that too. Must have time to see all is fine.

The situation can't be that unusal with Mac Studio and Studio Display orders.

 

[HazardousT]

Quick question. When your order changed to "shipped", did the shipping status start at Shanghai or was your computer already at Hong Kong airport?

By the time I got the notification it was already in Hong Kong

05/07/2022 5:29 P.M.	On the Way Arrived at Facility Chek Lap Kok, Hong Kong
05/07/2022 3:30 P.M.	Departed from Facility Shenzhen, China
05/07/2022 3:16 A.M.	The package is at the clearing agency awaiting final release.
05/07/2022 3:12 P.M.	Package is delayed in transit. Delivery will be rescheduled. Check back or signup for UPS My Choice® to receive updates. Shenzhen, China
05/07/2022 2:00 P.M.	Origin Scan Shenzhen, China
05/07/2022 12:16 P.M.	Label Created Shipper created a label, UPS has not received the package yet. China

 

[HazardousT]

My April 9 order for a Max Studio was just moved up from a mid-July delivery to a UPS delivery date of Tuesday next week! That's great, but it's a full 2 weeks before the Studio Display delivery range. I plan to see if Apple will allow me to extend the return period to when the display arrives. I don't have any other displays and don't want to lose the return window before I can turn it on and test it out. Might work out for the best if they announce something else I may want at WWDC.

I'm in a similar predicament only my Display was supposed to arrive before the computer. The computer is shipped but the monitor still shows expected delivery of May 6-13 but has not yet left the Processing phase. I'd be interested to hear what Apple tells you.

 

[illitrate23]

By the time I got the notification it was already in Hong Kong

05/07/2022 5:29 P.M.

On the Way Arrived at Facility Chek Lap Kok, Hong Kong

My timeline looks very similar to yours, except the dates were 4th May instead of 7th.
There wasn’t any change for the past few days.
But I’ve just checked again and it now shows that it has departed the HK facility - early Sunday morning in HK.

so don’t get too worried if you don’t see any updates to your shipping tracking for a while.
as F-Train mentioned in an earlier post, seems they take 3 days or so to clear through HK.

although, fingers crossed, maybe we’re all on the same flight?

 

[HazardousT]

My timeline looks very similar to yours, except the dates were 4th May instead of 7th.
There wasn’t any change for the past few days.
But I’ve just checked again and it now shows that it has departed the HK facility - early Sunday morning in HK.

so don’t get too worried if you don’t see any updates to your shipping tracking for a while.
as F-Train mentioned in an earlier post, seems they take 3 days or so to clear through HK.

although, fingers crossed, maybe we’re all on the same flight?

Nah, not worried at all. Doing my research UPS states there will be delays coming from that part of the world.

Fingers crossed that maybe we will be. Would be sweet right?

 

[Supadoopa]

Apple charged my card Thursday evening (eastern Australian time) but no update from processing to shipping 🥺 Still stating expected to arrive between June 8 - June 26 but surely not…

 

[illitrate23]

Apple charged my card Thursday evening (eastern Australian time) but no update from processing to shipping 🥺 Still stating expected to arrive between June 8 - June 26 but surely not…

My card was first charged on a Friday, and i got the Shipped update and UPS tracking details the following Wednesday.
So keep an eye on your emails tomorrow and Tuesday 😀

UPS website tells me they expect to deliver next week, Apple hasn’t changed its delivery estimate from 15 Jun - 27 Jun
i guess Apple are being cautious after months of unexpected and suddenly delays due to pandemic lockdowns

 

[placerights09]

I’m in the June 23rd–30th group. Both my orders (Mac Studio, 8th April, Max 10-32-16/64GB/2TB and Studio Display, 4th April, tilt + height, est. delivery 7th–21st June) show I can’t change the order – “try again in a few hours”. Yesterday I could cancel both through a button on the order page. Neither have been charged and both are still progressing.

Is that a normal state immediately before prepare for shipping or a possible update on shipping estimates?

 

[apresthus]

I’m in the June 23rd–30th group. Both my orders (Mac Studio, 8th April, Max 10-32-16/64GB/2TB and Studio Display, 4th April, tilt + height, est. delivery 7th–21st June) show I can’t change the order – “try again in a few hours”. Yesterday I could cancel both through a button on the order page. Neither have been charged and both are still progressing.

Is that a normal state immediately before prepare for shipping or a possible update on shipping estimates?

My order also shows the same message, even though I'm hoping it means it's about to be prepped for shipping my best guess is that this is just a maintenance thing for Apple, also considering it's Sunday. If it was actually about to transition to the next phase I doubt they would ask you to try again in a few hours. Then they would probably just say "Your order can't be changed at this time".

 

[F-Train]

I’m in the June 23rd–30th group. Both my orders (Mac Studio, 8th April, Max 10-32-16/64GB/2TB and Studio Display, 4th April, tilt + height, est. delivery 7th–21st June) show I can’t change the order – “try again in a few hours”. Yesterday I could cancel both through a button on the order page. Neither have been charged and both are still progressing.

Is that a normal state immediately before prepare for shipping or a possible update on shipping estimates?

[EDIT: A few hours later the message was removed and it became clear that it was just about site maintenance.]

I have the same message this morning: "Your order can't be changed at this time. If you'd like to make changes to this order, please try again in a few hours". See screen capture below.

I don't know whether this message has to do with site maintenance or the status of my order.

My Max Configuration:
32 graphics cores, 64GB memory, 2TB storage

April 1st: made my order with a delivery window of June 27 - July 11 to the eastern U.S.
May 3rd: my Apple order page showed a revised delivery window of June 22-29

 

[placerights09]

Sounds like it could just be a general behind-the-scenes thing. Thought it was unlikely that both my orders – placed on different days – would be about to ship.

 

[lvxmr]

Replacement ordered 05/04/2022 with estimated delivery 29 June - 12 July. Few days ago, estimated delivery date was changed to 13 June - 28 June. Yesterday I saw status was changed to preparing to ship. Hope to receive my Studio faster.

M1 Max 32core 64gb ram 2tb ssd

 

[JMac1996]

I’m in the June 23rd–30th group. Both my orders (Mac Studio, 8th April, Max 10-32-16/64GB/2TB and Studio Display, 4th April, tilt + height, est. delivery 7th–21st June) show I can’t change the order – “try again in a few hours”. Yesterday I could cancel both through a button on the order page. Neither have been charged and both are still progressing.

Is that a normal state immediately before prepare for shipping or a possible update on shipping estimates?

Same for my order this morning.
Looking forward for some movement during the next week(s). 🤞🏼

 

[Torquemada]

This is what I have ordered, and the potential delivery dates:

Studio Max with 64GB Memory and a 4TB Hard Drive: 28th June - 5th July
Studio Display with standard glass and tilt/height adjust: 7th July - 21st July

I don't have another external monitor, so I'm hoping there is not too much difference in delivery dates between the two of them. The mouse and keyboard are arriving next week though!

 

[F-Train]

Replacement ordered 05/04/2022 with estimated delivery 29 June - 12 July. Few days ago, estimated delivery date was changed to 13 June - 28 June. Yesterday I saw status was changed to preparing to ship. Hope to receive my Studio faster.

M1 Max 32core 64gb ram 2tb ssd

I ordered the same configuration as yours on April 1st, but I'm still at "Processing", with a current delivery window of June 22-29.

This is the first post I've seen that suggests that Apple is giving priority to orders that are made to replace a computer. I assume that we're talking about a replacement of a computer that was defective, not just a change of mind about configuration.

 

[lvxmr]

I ordered the same configuration as yours on April 1st, but I'm still at "Processing", with a current delivery window of June 22-29.

This is the first post I've seen that suggests that Apple is giving priority to orders that are made to replace a computer. I assume that we're talking about a replacement of a computer that was defective, not just a change of mind about configuration.

That's right. My first unit was defective. I still have it, but it's packed and waiting for a return (when I get a new unit).

My order was made via the Apple Store for Business. I've spoken to a lot of Apple consultants on this. None of them confirmed that I would have a higher priority than other orders (there is no guarantee), but I asked one person what her experience was in similar cases, and I received a reply she usually sees that Apple is trying to speed up delivery of replacement units if the customer received a defective product. As far as I know, my replacement order also received a note about priority. It is true that I hoped that I would get the replacement much faster, but two weeks are still better than nothing.

 

[Jamooche]

Good point, I wasn't thinking on that. Will do that too. Must have time to see all is fine.

The situation can't be that unusal with Mac Studio and Studio Display orders.

I'm in a similar predicament only my Display was supposed to arrive before the computer. The computer is shipped but the monitor still shows expected delivery of May 6-13 but has not yet left the Processing phase. I'd be interested to hear what Apple tells you.

I'll let you know what they say next week when I bring it to the Apple store. No change to my Studio Display estimate which still says May 27 - June 13.

 

[Jamooche]

That's right. My first unit was defective. I still have it, but it's packed and waiting for a return (when I get a new unit).

My order was made via the Apple Store for Business. I've spoken to a lot of Apple consultants on this. None of them confirmed that I would have a higher priority than other orders (there is no guarantee), but I asked one person what her experience was in similar cases, and I received a reply she usually sees that Apple is trying to speed up delivery of replacement units if the customer received a defective product. As far as I know, my replacement order also received a note about priority. It is true that I hoped that I would get the replacement much faster, but two weeks are still better than nothing.

What was defective about it? Your post confirms why I will probably return before the display comes.

 

[Strictly]

Order Placed: 3/12/22
Apple M1 Ultra - 20/64/32 - 64GB/1TB
Shipping Availability Date: 5/1/22

I received an email on 5/3/22 notifying me that my order was delayed. Shipping availability as of May 03, 2022, 1–2 weeks.

Updated Shipping Availability Date: 5/17/22

Hopefully, there will be no further delays.

 

[lvxmr]

What was defective about it? Your post confirms why I will probably return before the display comes.

Thunderbolt connector problem. While boot, using a monitor, keyboard, or mouse via USB-C cable caused boot-loop. There was no issue when using a different Thunderbolt ports (3). The issue also did not occur while plug-in cable after full boot of the system.