🌎 Mac Studio Pre-orders, Orders and Delivery Status Thread - All Countries (2022)

[OldMacWalking]

I got a pending charge today! (may 25th)

• LukaG/March 18/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June 7/charge pending​

• Not@Apple/March 12/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/May31/shipped expUPS May27
• OldMacWalking/March 10/Studio Ultra M1 20 CPU/48 GPU/128 GB/8TB/May10/Reseller, no update
• PurdueRPh/March 22/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June9/exp.May31
• TTYS0/March 18/Studio Ultra M1 20 CPU/64 GPU/128 GB/4TB/June6/exp.May31/processing
• Strictly/March 12/Studio Ultra M1 20 CPU/64 GPU/64 GB/1TB/June6/exp.May1/delivered May 19
• R3k/March 31/Studio Ultra M1 20 CPU/48 GPU/64 GB/1TB/June6/exp.May20/processing
• JMac1996/March 19/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June10/shipped expUPS May27
• GFFMATT/March 21/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June 7/late June? at Reseller
• comptr/April 17/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June 12/processing
• Giuseppegambino/May 2/Studio Ultra M1 20 CPU/48 GPU/64 GB/1TB/August 2/reseller, no update
• Argoduck/April 14/Studio Ultra M1 20 CPU/48 GPU/128 GB/1TB/July 7/processing
• kingrikk/March 18/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June 9/shipped UPS May30
• dlbmacfan/March 13/Studio Ultra M1 20 CPU/48 GPU/64 GB/4TB/May 31/shipped expMay27
• lwk/March 24/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June 14/processing
• feek/April 26/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/Aug 2/processing
• davidspry/April 1/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June 21/charge pending
• simonkossen/April 5/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June15/Reseller, no update
• Miles-Behind/March 23/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June13/processing (prepaid)
• drmorley/May 25/Studio Ultra M1 20 CPU/xx GPU/xx GB/2TB/Aug 20/processing

Things are moving, folks, at least for the March orders.

 

[memo90061]

My date changed on Apple.com from July 12 to June 9th. Does shipping to store take that long? lol

 

[kingrikk]

Another update from my package. Left factory 21st went to HK, expected dates from UPS have been 24, 25, 27, no date and now 30th. Has now left HK via Taiwan overnight (26th)

 

[Sharky II]

I ordered a stock Ultra from John Lewis (UK) just now.

They had 2 in stock yesterday and they went. One came back online today and I went for it…

Should arrive in a day or two…

To UK folk - if you're going for stock configs, it's worth putting your email into the John Lewis 'email me when in stock' thing.

Having said that, even though finance etc is approved, it's still processing. I'll update when it's been shipped!

Hi all - I know this thread is mainly for people ordering directly from Apple, but I wanted to update on my situation purchasing from a UK retailer, and hopefully save anybody else a lot of stress (2-3 days on the phone)!

My first 'purchase' actually failed - the credit side of things was accepted instantly, but John Lewis's automated system came back and told me that I 'failed' the store's mystical 'internal security checks', and cancelled the order.... no more info given. This was after I had passed both hard/soft credit checks and signed the credit agreement.

Nobody could tell me why it failed but I eventually figured it out - do NOT check out from the retailer using a guest account. As it's a high value item, they want you to have an account (but they don't tell you that before purchasing). I only checked out as guest as there was 1 base Ultra back in stock and I wanted to grab it before someone else did.

So, I was advised to purchase again, which I did - I re-applied for 0% credit, but this time was *not* instantly accepted due to two large credit applications within a few hours, so the finance company forced me to wait 24h then do an 'Open Banking' thing where you give them access to all of your account info, balance, transactions for the past year... great.

Anyway, the next day, that one was accepted too and it went through, and the retailer (John Lewis) have now processed the order and it will apparently arrive within a few days.

After all of this, if this has 'fan whine' I will throw it off the top of a tall building the window (along with myself).

Quite a stressful experience, I've missed some of the even more boring details out, but hopefully all is OK now, and hopefully. Moral of the story... do not check out using a guest account if you're purchasing a high value item!

 

[dlbmacfan]

My Studio is still in Hong Kong. UPS just pushed my delivery back from tomorrow to Tuesday.

 

[Porte]

You can add me to the list:

April 13/Studio Ultra M1 20 CPU/48 GPU/64 GB/1TB/Jun 17/processing

 

[OldMacWalking]

You can add me to the list:

April 13/Studio Ultra M1 20 CPU/48 GPU/64 GB/1TB/Jun 17/processing

• LukaG/March 18/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June 7/charge pending​

• Not@Apple/March 12/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/May31/shipped UPS May31
• OldMacWalking/March 10/Studio Ultra M1 20 CPU/48 GPU/128 GB/8TB/May10/Reseller, no update
• PurdueRPh/March 22/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June9/exp.May31
• TTYS0/March 18/Studio Ultra M1 20 CPU/64 GPU/128 GB/4TB/June6/exp.May31/processing
• Strictly/March 12/Studio Ultra M1 20 CPU/64 GPU/64 GB/1TB/June6/exp.May1/delivered May 19
• R3k/March 31/Studio Ultra M1 20 CPU/48 GPU/64 GB/1TB/June6/exp.May20/processing
• JMac1996/March 19/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June10/shipped expUPS May27
• GFFMATT/March 21/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June 7/late June? at Reseller
• comptr/April 17/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June 12/processing
• Giuseppegambino/May 2/Studio Ultra M1 20 CPU/48 GPU/64 GB/1TB/August 2/reseller, no update
• Argoduck/April 14/Studio Ultra M1 20 CPU/48 GPU/128 GB/1TB/July 7/processing
• kingrikk/March 18/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June 9/shipped UPS May30
• dlbmacfan/March 13/Studio Ultra M1 20 CPU/48 GPU/64 GB/4TB/May 31/shipped UPS May31
• lwk/March 24/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June 14/processing
• feek/April 26/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/Aug 2/processing
• davidspry/April 1/Studio Ultra M1 20 CPU/48 GPU/64 GB/2TB/June 21/charge pending
• simonkossen/April 5/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June15/Reseller, no update
• Miles-Behind/March 23/Studio Ultra M1 20 CPU/48 GPU/128 GB/2TB/June13/processing (prepaid)
• drmorley/May 25/Studio Ultra M1 20 CPU/xx GPU/xx GB/2TB/Aug 20/processing
• porte/April 13/Studio Ultra M1 20 CPU/48 GPU/64 GB/1TB/June 17/processing
• djbashar/March 28/Studio Ultra M1 20 CPU/48 GPU/64 GB/4TB/June 15/processing

You're admitted to the list of the "Ultra Patient Nuts".✅

 

[Not@Apple]

My Studio is still in Hong Kong. UPS just pushed my delivery back from tomorrow to Tuesday.

Same.

 

[djbashar]

You can add me to the list:

March 28 /Studio Ultra M1 20 CPU/48 GPU/64 GB/4 TB/Jun 15-29/processing

 

[iFan]

Hi all - I know this thread is mainly for people ordering directly from Apple, but I wanted to update on my situation purchasing from a UK retailer, and hopefully save anybody else a lot of stress (2-3 days on the phone)!

My first 'purchase' actually failed - the credit side of things was accepted instantly, but John Lewis's automated system came back and told me that I 'failed' the store's mystical 'internal security checks', and cancelled the order.... no more info given. This was after I had passed both hard/soft credit checks and signed the credit agreement.

Nobody could tell me why it failed but I eventually figured it out - do NOT check out from the retailer using a guest account. As it's a high value item, they want you to have an account (but they don't tell you that before purchasing). I only checked out as guest as there was 1 base Ultra back in stock and I wanted to grab it before someone else did.

So, I was advised to purchase again, which I did - I re-applied for 0% credit, but this time was *not* instantly accepted due to two large credit applications within a few hours, so the finance company forced me to wait 24h then do an 'Open Banking' thing where you give them access to all of your account info, balance, transactions for the past year... great.

Anyway, the next day, that one was accepted too and it went through, and the retailer (John Lewis) have now processed the order and it will apparently arrive within a few days.

After all of this, if this has 'fan whine' I will throw it off the top of a tall building the window (along with myself).

Quite a stressful experience, I've missed some of the even more boring details out, but hopefully all is OK now, and hopefully. Moral of the story... do not check out using a guest account if you're purchasing a high value item!

Frustrating experience! I used to run a large e-commerce company and this sort of thing is actually quite common. Most of the e-commerce platforms (Shopify, BigCommerce, magento, custom) all either have fraud prevention options built in or third party companies like NoFraud offer plug-ins. The goal is to cut down on credit card fraud chargebacks, and the system uses a variety of algorithms. I'd guess it wasn't solely the fact that you used a guest account, but rather several different variables combined that flagged the purchase. They obviously don't want to tell you the reason because then fraudsters would know how to avoid it, but it creates a poor customer experience when there is a false positive as there was in your case.

When I worked at Apple retail stores, we were pretty good at spotting credit card fraud, but there was little we could do. In the early days, Apple would actually ask for ID that matched the card. But the credit card companies sued and successfully blocked this. It is against the merchant rules to ask for an ID in the US (as silly as that sounds.) The most obvious giveaway that it was fraud was what was called a "Naked computer" sale. Aka person comes in, wants high end Mac but doesnt ask many questions and doesnt want to add on anything (no accessories, warranty, anything.) These were fraudulent 99% of the time in my experience.

 

[Sharky II]

Thanks - before signing the second credit agreement I actually called up the reseller and said ‘before I sign, is there something I can do to stop this rejection reoccurring? Ask me anything!’. She told me that I’d actually already passed their security check this time around, due to not ordering from a guest account.

One thing that the person from the finance team also mentioned alerts them isn’t just the guest issue, but if they ask for next day delivery in a very high price item (I didn’t do that).

What annoys me is that the system allows you to purchase a high value item via a guest account THEN cancels your order. It can’t be that hard to check FIRST?

Anyway, the stock Ultra is already dispatched and will arrive tomorrow! Apologies to all those who have been waiting a long time, I feel guilty for jumping the queue. I did have to go through a few days of stress (I’m self employed so dealing with credit agencies is always stressful), if that makes you feel better!

 

[Not@Apple]

Apologies to all those who have been waiting a long time, I feel guilty for jumping the queue.

Don't fret about it. If my quick scan was correct, there are only 3 base Ultras ordered on the list of 22 we are tracking, and they were all ordered in April or May. The 1TB SSD is not a popular option, and likely has better availability.

 

[digidow]

March 13 /Studio Ultra M1 20 CPU/64 GPU/128 GB/1 TB/May 29- Jun 15/ Shipped

 

[kingrikk]

Don't fret about it. If my quick scan was correct, there are only 3 base Ultras ordered on the list of 22 we are tracking, and they were all ordered in April or May. The 1TB SSD is not a popular option, and likely has better availability.

I wonder how much the SSD actually makes a difference given their modularity.

 

[InroArt]

Hi folks, new member here. Adding myself to the Ultra order list:

March 22 /Studio Ultra M1 20 CPU/64 GPU/128 GB/8 TB/June 9-23/

I used my apple card and the charge has been pending since my order. Still says "Processing" too. So no update since day of order.

 

[apresthus]

Happy to report that my MAX Studio has arrived in the Netherlands and is already processed and on its way to Verona, which is like 40 minutes from me, so I'm hopeful I'll get it tomorrow!

 

[Not@Apple]

I wonder how much the SSD actually makes a difference given their modularity.

I'm not sure what you mean. Any "modularity" seems iffy from the discussion I have seen, especially with Apple saying that components are not upgradedle, unfortunately. It would be wonderful if you could upgrade storage later (especially with more reasonably-priced 3rd party storage), or RAM for that matter. I'd love that.

 

[F-Train]

I'm not sure what you mean. Any "modularity" seems iffy from the discussion I have seen, especially with Apple saying that components are not upgradedle, unfortunately. It would be wonderful if you could upgrade storage later (especially with more reasonably-priced 3rd party storage), or RAM for that matter. I'd love that.

I read @kingrikk's post as being about availability of configurations, not about replacement of storage down the road. During assembly, adding storage is dead simple. If workers have the SSD modules, it's surely not affecting availability of configurations.

 

[F-Train]

I used my apple card and the charge has been pending since my order. Still says "Processing" too.

Interesting. I think that Apple can have a charge "pending", when a common credit card is used rather than Apple's own, only for a limited time. I suspect that the Apple Card agreement specifically addresses this.

 

[Not@Apple]

I read @kingrikk's post as being about availability of configurations, not about replacement of storage down the road. During assembly, adding storage is dead simple. If workers have the SSD modules, it's surely not affecting availability of configurations.

Yes, I totally agree. Other than the subject of availability, which may be an issue currently with SSD shortages. I know that was an issue a few months back, but I have no idea if it's still a problem. I recently upgraded an external drive to an 8GB SSD, so perhaps things are back on track.

 

[michaelm_photo]

As I understand it, 12.4 was released on May 16. My Max was shipped on the 16th with the previous 12.3.1, which I think was released on March 31. As usual, updating took awhile. Good idea to find something to do instead of hovering

I purchased a base Max from an Apple Store on March 18 (launch day) and also had to update it.

Mine was 12.3.1. I updated to 12.4 before or after running migrating.

 

[davidspry]

My Ultra's preparing to ship! 🎉

 

[GFFMATT]

My Ultra's preparing to ship! 🎉

And you ordered the same configuration as me, but 11 days later. I certainly hope that means a bunch are getting out now.

 

[davidspry]

And you ordered the same configuration as me, but 11 days later. I certainly hope that means a bunch are getting out now.

I hope so too. Recent activity in this thread suggests that they're catching up pretty quickly. It seems as though orders placed within 1-2 weeks of each other were effectively batched together.

 

[Not@Apple]

My Ultra's preparing to ship! 🎉

At this rate, your Ultra may catch up with the ones that are still hanging out at the HK airport!

I should warn you though, the longer they sit there gathering dust, the less funny that "Chek Lap Kok" gets. 😅