When people have to pay a lot of money to have the display panel replaced because of flexgate, I would say that's pretty bad, or before the repair program, many people had to pay for the entire topcase. Thankfully Apple instituted a repair program. Both of those issues seem pretty bad. I remember how so many people made excuses for apple with the keyboard, marginalizing the problem and saying its the users fault, i.e., not being clean. Only when the problem became more widespread, with class action lawsuits and high profile people complaining did apple institute a repair program. I'd say the butterfly keyboard is pretty bad. Flexgate has the potential for 2016, 2017 and maybe 2018 to be pretty bad, though we are only in the early stages of that problem.
Sure, and I am not arguing agains any of this. But is really worse than losing over a billion $ and having 25% reported failure rate in 2 years on your flagship laptop (like MS), or having your power system systematically burning out randomly (Razer Blade) or prevalent coil whine, among other issues (Dell XPS), high reported failure rates (Lenovo X1) etc. etc?
Because, again, isn't it what you wrote earlier?
I don't think other high end computer makers have such issues year after year like Apple does
To me, its just a typical Dunning–Kruger effect in action. You pick up few easily recognisable patterns (e.g. "flaxgate" and the butterfly keyboard issues), overgeneralise them, completely ignore all the relevant context — such as actual issues that other makers are facing — and then come with totally overblown conclusions.
It's incredible how short your people's memory is. I've owned multiple Macs over last 10+ years, and there were very few models that didn't have this or other systematic issue. Titanium Powerbooks that fall apart. Plastic Macbooks that suffer from discolouration and cracks. Multiple models suffering from GPU failures. Yes, the butterfly keyboard is bad — and its certainly bad PR for Apple — but it's a temporary setback which can happen with any of new tech. For all we know, the 2018 already fixed put the reliability of butterfly keyboards in the ballpark of previous designs. And next year we might get a completely new laptop with a new keyboard altogether, which might or might not have similar or other issues.
In the end, buy what you believe is best for you. If you think that Lenovo's laptops are more reliable, buy them instead. But please, don't forget that your personal experience don't constitute proper statistics and are largely irrelevant to the larger picture.
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unfortunately my personal story is part of the whole picture - there is ”replacement program” such as keyboard replacement program for mbp 2016 telling the true story, for example.
Which is not the first and not the last replacement program Apple had. What exactly is your point? We know very well by know that there are keyboard reliability issues, and that is why Apple is going to fix it for you outside of the normal warranty window. Would you prefer that they don't launch the replacement program?
well, bending issue isnt anything new with apple. remember numeric magic keyboard which were bent out of the box or bent after few weeks while just sitting on a desk? howabout new mac mini and bt issues, disconneting the mouse? telling the whole story, again.
Exactly my point, most of Apple products ever made had this or other problem (see my reply to maflynn above). Same for other manufacturers their products. Is this really evidence for declining quality though? Are current Apple's computers less reliable than they were in 2008 or 2012? It's so easy to jump to conclusions, especially if you are in a information bubble or drawing your information from crooks like Rossmann.
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