Apple broke? Or was it possibly bad programming on behalf of the vendor?
Since we don't know either it's better to not just out and out blame Apple.
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Monterey 12.1 update broke my Outlook 365 search function
- Thread starter jadraker
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Since we don't know either it's better to not just out and out blame Apple.
Then that is odd as that current. Is the server address (advanced button) https://outlook.office365.com...?
Where is this "Advanced" button. This is Office 365 installed on my Mac from the pkg downloaded from Microsoft. Is there some other version of Outlook? In the Updates, clicking on Advanced, I have it set to "Current Channel".
You need to toggle back to an “old” version to get all your historical emails downloaded. After the download is completed switch to the “new” so the search will become workable… I hope. Thats what I’m doing right now sitting here waiting all my 70k emails to download again as I deleted a profile and created a new one before I found this forume, before I was trying everything to fix it even called a shaman with a tambourine who also failed to cast my outlook fixing a search issue )))
Totally agree. I was going to send the invoicing info to my finance today while I had some free time this Sunday… instead of getting the things done I had to waste my time looking for a solution how to get the outlook fixed
I have about 8 email accounts all on a domain that I own. These are POP (not IMAP) and there is no server address in the Advanced section, though the incoming and outgoing servers for each account are the mail servers on my domain.
I have encountered exactly the same problem.
I have temporarily switched over to the new Outlook so that I can carry out "keyword search" quickly. When I need access to my old archived Exchange emails stored on local email folders, I will switch back to the old interface and sort my emails by sender's name.
No choice.. That is a stop-gap measure for now.
I have temporarily switched over to the new Outlook so that I can carry out "keyword search" quickly. When I need access to my old archived Exchange emails stored on local email folders, I will switch back to the old interface and sort my emails by sender's name.
No choice.. That is a stop-gap measure for now.
Hi,
I have exactly the same problem. Done already all workaround with no success (New Profile, delete SQL, spotlight, ...)
Spotlight did return result but this is not usable in that manner. I think definitively this a broken link between. Spotlight and Outlook. I hope MS and Apple will work in concert to solve that issue.
I have exactly the same problem. Done already all workaround with no success (New Profile, delete SQL, spotlight, ...)
Spotlight did return result but this is not usable in that manner. I think definitively this a broken link between. Spotlight and Outlook. I hope MS and Apple will work in concert to solve that issue.
Yes, that is true. The integration is broken - probably some change in the Monterey and bad testing of this Monterey Beta version in conjunction of Outlook by MS :-( I was trying to reach MS support via Contact Support chat incorporated in Outlook but the reaction of MS support is not like we know, that there is a bug connected with Monterey 12.1 and we are solving it. This is at least my case. It is necessary to raise the visibility of this issue at MS so if anybody would contact MS support...
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I have contact to MS support via the integrated chat module. They first told me to sudo mdutil -E /and wait for reindexing. Because this does not solve the problem, I had to put my hard drive symbol in spotlight preference dialog for again reindex complete drive.
Then they came with mdimport -L and following by mdls with a path to one mail-file in ~/Library/Groupcontainers....
and send the terminal output to MS.
Today the wanted me to make a search and then send the diagnostic log.
Now it stays at "we will contact you shortly"...
I talked also to Apple Support, but I do not get behind the first level. They say, the problem is with a third-party app and they couldn't do anything...
Then they came with mdimport -L and following by mdls with a path to one mail-file in ~/Library/Groupcontainers....
and send the terminal output to MS.
Today the wanted me to make a search and then send the diagnostic log.
Now it stays at "we will contact you shortly"...
I talked also to Apple Support, but I do not get behind the first level. They say, the problem is with a third-party app and they couldn't do anything...
I was more successful at Apple support and reached 2nd level
, they promised me to handover this issue to MS to gain more visibility at MS.Not a whole lot of information; however, it appears that the Microsoft Outlook development team is aware of this issue:
I qas thinking of switching too but im pop so not sure how to move all emails over to apple mail. How are you finding it compared to outlook?
Apple's Mail app has had its own issues too, so I'm looking forward to hearing about your experience. How did you migrate your email and folders to Apple's Mail?
This seems about right: "I'm concerned Microsoft is no longer testing the "old" sufficiently against new macOS developer builds and thus isn't providing bug reports back to Apple."
This seems about right: "I'm concerned Microsoft is no longer testing the "old" sufficiently against new macOS developer builds and thus isn't providing bug reports back to Apple."
well I would like to thank MS for giving me the opportunity to move to our Mail app. I did not have to move anything. Just import my accounts (few exchanges and couple of IMAP's and Gmails) and all the 45K mails flew in. On the other hand you need to be MIT graduate to set up a nice signature but nothing is perfect. So far I like it and I can work without any issues. I will probably keep it even when MS provides a fix.