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I'm actually surprised that you let yourself get to as many replacements as you did. And this is a pretty extreme case, as everything that you seem to own (that was designed by Apple) needs to be replaced in one way or another. Maybe you should stop buying these products to save your rage. The best way to stop a problem from starting is to take the steps necessary to avoid the problem. Here this can be applied as to stop buying Apple products since they always seem to break down and you are not satisfied. So why not take the Apple products out of the equation and save yourself the grief. And if you say that you want the Apple product and can't live without them; suck it up princess.
 
A single dead pixel is not a defective product. It is well within the standards.
 
That's a harsh record. I've had 2 problems with 4 macs that are Apple's responsibility.

I returned an Intel iMac that died within 5 minutes of getting it home. It was replaced immediately.

I now have to take my Powerbook battery down to the Apple Store to get a replacement because it's been recalled.

My wife's Macbook is peachy.

The other problems I had were that I lost a hard drive to a power cut (the big one in 2002), and I lost three Apple Pro Keyboards to my wife's cat and assorted beverages.
 
i have 7 count 'em stuck pixels on one of my lcds and i dont notice them at all unless im lookin for 'em. I think the op should realize you should smoke everything you see. So you had a bad experince with apple, or four in your world, then stop buying from them. move on to a new company and realize "hey they screw up too sometimes".

also i think my laptop is perfectly fine but my friend complianed abot hearing a whine. its probly not defective, you just think it is.

also im kinda glad your eleminating the "bad apples" so the rest of us get the good ones :)
 
I agree this persons should stop buying Macs. Does he expect us to solve his issues with single dead pixels for him?

I have dead pixels on lots of non-Apple LCDs too, including one on my SAAB's SID display.

Here is an interesting read: http://en.wikipedia.org/wiki/Dead_pixel

As well as http://en.wikipedia.org/wiki/Stuck_pixel

In LCD manufacture, it is common for a display to be manufactured that has a number of sub-pixel defects (each pixel is composed of three primary-colored sub-pixels). The number of faulty pixels tolerated before a screen is rejected is dependent on the "Class" which the manufacturer has given the display (although officially described by the ISO 13406-2 standard, not all manufacturers interpret this the same way, or follow it at all)
 
dpaanlka said:
I agree this persons should stop buying Macs. Does he expect us to solve his issues with single dead pixels for him?

I have dead pixels on lots of non-Apple LCDs too, including one on my SAAB's SID display.

Here is an interesting read: http://en.wikipedia.org/wiki/Dead_pixel

As well as http://en.wikipedia.org/wiki/Stuck_pixel


thank you for the second link and i'm going t go try that right now. and i will reclasiffy my dead pixels as stuck pixels
 
I have had 2 monitors with Stuck pixels ..

First had one red and one blue stuck .. little to the right of centre...

Second one with one suck green pixel dead centre .. which was ultra annoying ...

The first came from ALDI .. they replaced it straight away (within 48 hours)

The second ... a no-name monitor from PC world I got on special..

They were both replaced quibble free direct from manufacturer when they heard the positioning of the stuck pixels and when the words "graphics and design" were mentioned

A screen with Stuck pixels in an abvious positon on the screen will be replaced most likely .. dead ones will not.
 
I hate to say this Poolin, but you may want to consider giving up on macs. I was in a similar boat as you with nothing but bad products. Some people on here claimed I was full of it. If they want to be ignorant and assume the almighty apple can do no wrong so be it. I know my products had problems and I got tired of dealing with it. You should not have to settle for bad products... period. You and I seem to have issues with Apple products so you may want to consider what I did and switch back to PC. XP isn't THAT bad and Vista's latest RC1 build is looking pretty good. Being in the PC world is not the horrible experience it is made out to be (if you use some common sense)... at least you would have working hardware. I will take working hardware with software that has to be re-installed every 18-24 months over bad hardware with a good OS any day of the week. Best of luck to you!
 
i Can now report

that i have found THREE bad pixels with this LCD on this fourth macbook

im not here to wine, or to gripe, or to just cause a ruckus.

what i'm here to do, is to find out the best course of action for me, as in, what to tell apple, who to tell it to, and where

these are the things i know.

managers in the stores dont have much power, cant do that much. So, who do i call?

There are certain standards a company should uphold, obviously, we all know apple is a great company..but the ways to make sure of that i dont know, aka, what numbers to call, etc.
 
aristobrat said:
Well, logic would say that going from Apple's 16% notebook repair rate to Dell's 20% notebook repair rate would be a bad move, but since he's defying all things logical, why not?

I know he's not the only one. iGary has a track record like his too, I believe.

16% to 20% is not as bad as you think. You tout this as Dell's shortcoming, I point to this as Apple's shame.
 
generik said:
16% to 20% is not as bad as you think. You tout this as Dell's shortcoming, I point to this as Apple's shame.
The only shortcoming I've seen in this thread is the luck of the OP.

My point was merely that if the OP is having such bad luck with a company that has a 16% repair rate on its notebooks (that'd be Apple), then perhaps buying a notebook from a company that has a 20% repair rate on their notebooks (that'd be Dell) isn't a great idea.
 
Some people just seem to have different luck with different companies. I have had multiple Dell laptops and never once had a bad one. No dead pixels, no DOA, nothing like with many MANY Apple laptops I went through. I had my optical drive go out on my Dell about a month ago but since it is hot swappable Dell overnighted me a new one... no questions asked. The numbers say there should be more bad Dells but in my experience it is Apple who has the bad numbers. It obviously varies from person to person as far as which company gives you the best experience.
 
OMG. you stop right there. why do you have to show us your 4 times change experience? it's your problem that you have to solve. what do you expect here? do you think that we will solve yours? NO. I love my macbook. it has no problem so far. let me ask you something. do you really have any knowledge on mac laptop or just using? I assume why you complain about even some of parts you explained is not real problem at all. don't buy apple if you don't like it, OK?
 
MovieCutter said:
Well this thread is 1) a bitch n' moan fest and 2) a waste of bandwidth

I don't know. It might just be informative for potential buyers... going through five lemons to get a working machine is pretty bad.
 
azzurri000 said:
I don't know. It might just be informative for potential buyers... going through five lemons to get a working machine is pretty bad.

That's just a combination of over-sensitivity (i.e. one stuck pixel) and bad luck.
 
MovieCutter said:
That's just a combination of over-sensitivity (i.e. one stuck pixel) and bad luck.

I think he said he had more than 1 suck pixel after it was on for awhile.. may be wrong. Don't crap on this thread just becuase he has bad news and it makes Apple look bad. Consumers should be aware of issues like this even if they are rare.
 
Chrispy said:
I think he said he had more than 1 suck pixel after it was on for awhile.. may be wrong. Don't crap on this thread just becuase he has bad news and it makes Apple look bad. Consumers should be aware of issues like this even if they are rare.

It's not thread crapping when I state my opinion. It's because of these kinds of threads that any consumers who may find MacRumors, and there are very VERY few of them, cause them to think twice about a perfectly good product. Consumers who don't read MacRumors or internet technology sites don't even know what a stuck pixel is much less how to look for one. As for the other problems, I don't know what to say except that I can almost guarantee the OP's MacBooks are less than one tenth of one percent of MacBooks with these problems. People need to put this in perspective. Just because one person goes through 4 notebooks for various reasons, technical or not, doesn't mean that MacBooks are going to explode in consumers laps....those are Powerbooks*:cool: .
 
MovieCutter, I was not meaning you were thread crapping I was just reffering to the others. I would not consider your comments thread crapping. People should just let this guy voice his concerns fairly.
 
If your not happy with the product, and you've already gone through 4-5 of them, why don't you demand a refund and go buy something else. Face it, MacBooks aren't for you.
 
movie cutter...

im not whining

im merely stating facts

and the PURPOSE of this thread is to find out info about what i should do next, not to bitch and moan on here, but what to say to apple, and what phone numbers to call.

If you look at the posts i have, it states perfectly well what the purpose of the thread is.

so lets get back on topic.

ps...i know alot about macs, i have over 20,000.00 invested in mac software, like hell im giving up on them

all im looking for is info, not sympathy.
 
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