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New 27" iMac's had issues but is now FIXED!

Better!! :)

Okay...so I feel like I was one of the first people to discover this lag/sound issue with Pandora and YouTube. I reported it to AppleCare right away. After a good call and several attempts to do some repairs, the tech told me to return my iMac. *sad*
I got a new system, and the problems appeared on the new unit almost immediately. *very discouraged* along with a much slower boot time.

I was all set to return the second iMac, and NOT get another one *dissatisfied* when my husband hard wired an ethernet cable to the back and I turned off Airport.

*ELATION* I have NOT had a recurrence of this issue for over 24 hours now!! Everything is running flawlessly, I have not turned off Pandora since and I have paused it to watch videos on Youtube and CNN and it works great.

At least with this computer, it appears to indeed be an Airport/iTunes/Flash conflict of some kind.

I hope the upgrade addresses it. But, I don't need it to now, because if any wireless computing needs to be done, I can use my MacBook Pro. :)

Thanks for all the suggestions everyone!! YOU ROCK!!
 
chocchips said:
Okay...so I feel like I was one of the first people to discover this lag/sound issue with Pandora and YouTube. I reported it to AppleCare right away. After a good call and several attempts to do some repairs, the tech told me to return my iMac. *sad*
I got a new system, and the problems appeared on the new unit almost immediately. *very discouraged* along with a much slower boot time.

I was all set to return the second iMac, and NOT get another one *dissatisfied* when my husband hard wired an ethernet cable to the back and I turned off Airport.

*ELATION* I have NOT had a recurrence of this issue for over 24 hours now!! Everything is running flawlessly, I have not turned off Pandora since and I have paused it to watch videos on Youtube and CNN and it works great.

At least with this computer, it appears to indeed be an Airport/iTunes/Flash conflict of some kind.

I hope the upgrade addresses it. But, I don't need it to now, because if any wireless computing needs to be done, I can use my MacBook Pro. :)

Thanks for all the suggestions everyone!! YOU ROCK!!
Click to expand...

That is good news, the sluggishness was one of the reasons I am waiting till the i7's ship to buy one.
The others are the screen flicker issue and maybe the yellowy tinge to the screen but these seem to be far less widespred.
Looks like its safe to buy, since I currently have my computer hardwired to my router with ethernet anyway!
 
i was just back from apple shop in japan, and i took a look at 27 inch imac.
i put on hand on top of the body.

oh my god.

this is for core duo??

what will happen with core i7 with multithreading on 8 cores , all 100% CPU cycles?

do i boil egg on the imac??

i am taking a second thought on 27 inch imac. i have to input all possibilities into my brain and sleep through winter,look and see attitude rather than , oh my god, i have to pre order it.

for those who pre order the 27 inch imac icore7, look on the bright side, you do not need to switch on the heater in your house.
 
ma2ha3 said:
i was just back from apple shop in japan, and i took a look at 27 inch imac.
i put on hand on top of the body.

oh my god.

this is for core duo??

what will happen with core i7 with multithreading on 8 cores , all 100% CPU cycles?

do i boil egg on the imac??

i am taking a second thought on 27 inch imac. i have to input all possibilities into my brain and sleep through winter,look and see attitude rather than , oh my god, i have to pre order it.

for those who pre order the 27 inch imac icore7, look on the bright side, you do not need to switch on the heater in your house.
Click to expand...

yeah I did the same in a reseller shop near me.

awesome heat.
 
archipellago said:
yeah I did the same in a reseller shop near me.

awesome heat.
Click to expand...

not paying for applecare is non starter.
applecare is a MUST have for imac 27 inch
who knows over the year, what will fail due to the heat.
gaming is a non starter for imac 27, resolution is incorrect.
 
Hopefully its all software so it will be patched soon. I do understand why people are upset because of this. I would too after paying a hefty sum and seeing my Mac not perform to my expectations.

my only worry is the heat these machines make.
 
ma2ha3 said:
not paying for applecare is non starter.
applecare is a MUST have for imac 27 inch
who knows over the year, what will fail due to the heat.
gaming is a non starter for imac 27, resolution is incorrect.
Click to expand...

i just wouldn't buy...
 
Base model 27"er is great for gaming. Under XP modern titles like Race Driver: Grid are silky smooth, provided I drop the res to 1920x1080.

Wouldn't be needed on the quad with the better video card. 2560x1440 in current games is a bit much for it.

Running the LCD in a lower res also smoothes out the graphics.

I've run latest titles flat out for 8 or 9 hours straight. There is no hardware issue, I think the issues people are reporting are based on Adobe Flash / ATI OS X driver bugs.

I'll upload a gameplay movie if people don't believe how well this machine handles 3D games.

As for the heat, well I just run SMCfancontrol to make the fans run at a 1200rpm base instead of 900. This makes the top cool to the touch and is still quiet.
 
ma2ha3 said:
not paying for applecare is non starter.
applecare is a MUST have for imac 27 inch
who knows over the year, what will fail due to the heat.
Click to expand...

Fortunately, iMac's now come with a full one year warranty included.
 
ma2ha3 said:
not paying for applecare is non starter.
applecare is a MUST have for imac 27 inch
who knows over the year, what will fail due to the heat.
gaming is a non starter for imac 27, resolution is incorrect.
Click to expand...
Correct me if I'm wrong but aren't you able to get the AppleCare within a year after your purchase?
 
Jiten said:
Hopefully its all software so it will be patched soon. I do understand why people are upset because of this. I would too after paying a hefty sum and seeing my Mac not perform to my expectations.

my only worry is the heat these machines make.
Click to expand...

Before I start this is not an attempt to tell anyone their blatantly wrong with heat issues. Nor is it me telling people their scaremongers, or mac haters or whatever.

Yesterday in one of my Realtime Computing Lectures in Uni I was handed a serial communications board from 1988 to compare with todays standards. This was not the main board but even then 2 of the logic units on it had asbestos based heat guards on them to prevent them from melting wiring in the system - the units regularly ran at over 100 degrees celcius in normal operatin.

In todays world it's not unusual for high performance electrical components to run at temperatures around the 100 degrees celcuis mark or more. The components can handle it. No one complains normally because the components are hidden in the innards of their nice roomy computer tower, away from our prying fingers...

Granted, the iMac does get hot around the top left corner, but that's because theres a bloomin great processor in there working hard to satisfy you're computing needs. The reason its hot is because its close to your fingers and not insulated by plastic, which is probably a good thing as that means less heat is reflecting around in the case.

My point here is that it is perfectly normal for some components in computers to run hot like this under load - their designed to handle it. The unusual thing here is that they dont usually transfer the heat to the case quite so much.

The case is just acting as an extention to the heatsink. Which, in terms of CPU cooling, is a good thing.
 
Goldie009 said:
Before I start this is not an attempt to tell anyone their blatantly wrong with heat issues. Nor is it me telling people their scaremongers, or mac haters or whatever.

Yesterday in one of my Realtime Computing Lectures in Uni I was handed a serial communications board from 1988 to compare with todays standards. This was not the main board but even then 2 of the logic units on it had asbestos based heat guards on them to prevent them from melting wiring in the system - the units regularly ran at over 100 degrees celcius in normal operatin.

In todays world it's not unusual for high performance electrical components to run at temperatures around the 100 degrees celcuis mark or more. The components can handle it. No one complains normally because the components are hidden in the innards of their nice roomy computer tower, away from our prying fingers...

Granted, the iMac does get hot around the top left corner, but that's because theres a bloomin great processor in there working hard to satisfy you're computing needs. The reason its hot is because its close to your fingers and not insulated by plastic, which is probably a good thing as that means less heat is reflecting around in the case.

My point here is that it is perfectly normal for some components in computers to run hot like this under load - their designed to handle it. The unusual thing here is that they dont usually transfer the heat to the case quite so much.

The case is just acting as an extention to the heatsink. Which, in terms of CPU cooling, is a good thing.
Click to expand...

give your ears to this man! ;)

it's quite true, every electronic household like pc's, are extremely hot inside, periode. It's a fact, heck even my LCD in the living room with 45" more or less it's a big ass t.v, and that thing run hot all the time, so if you put a gpu and cpu running side by side and other more stuff it's just normal that it becomes hot hot
 
frosse said:
Correct me if I'm wrong but aren't you able to get the AppleCare within a year after your purchase?
Click to expand...

You are absolutely correct. You can buy AppleCare on Day 364 and it will be the same as if you bought it on Day One (for your machine). For some, this could potentially be a better deal in the off-chance that you decided to get rid of your Mac within the first year of ownership. (rare, but always possible for a number of reasons)

However, there is one advantage to buying AppleCare at the same time that you purchase your Mac: the 3-yr Applecare warranty will extend to some additional items that you purchase on the same order. For example, a Time Capsule purchased on the same order would then be covered for 3 years, so there are some advantages to buying AppleCare from the beginning.

In my opinion, each person's situation is unique and it's best to buy AppleCare according to your specific needs.

Bryan
 
ksmith80209 said:
How so?
Click to expand...

game does not support the strange resolution by apple. so you have to downsize. lcd never look best when downsize, will not be crystal clear.

also can the punty little gpu handle high resolution, even if game support that strange resolution.

next let talk about heat.

the core2duo 27 inch i touch was doing like 0% cpu load. it was burning hot.
if you play intensive 3d game 100% cpu load + 100% gpu load at high resolution. i cannot even imagine the heat generated.

dun believe me, go to nearest apple shop and touch the top of 27inch imac, not 24,not 20, but 27 inch.

i might buy one , to surf the net. do some raw processing, word processor, download video on usenet etc.

i have a pc to play game.

why i would buy 27 inch imac, because for the high resolution lcd, none is so cheap, it will be quiet, when i turn on my gaming pc, i cannot hear anything but fan spilling.
 
ma2ha3 said:
next let talk about heat.

the core2duo 27 inch i touch was doing like 0% cpu load. it was burning hot.
if you play intensive 3d game 100% cpu load + 100% gpu load at high resolution. i cannot even imagine the heat generated.

dun believe me, go to nearest apple shop and touch the top of 27inch imac, not 24,not 20, but 27 inch.
Click to expand...

I have to agree about the heat. The demo unit at Microcenter which is only displaying the desktop is hot on both top corners. Not comfortably warm, you can hold your hand on it for awhile but it really encourages you not to.

This is the base 3,06 with 4670 27" version
 
AlexisV said:
What utter utter crap.
Click to expand...

which part, gaming or failure through heat?

play what game? apple mouse are horrible for fast action 3d shooter, gpu not powerful enough for 3d game.

as for heat, dun think everyone live in uk, cool most of time, what about singapore, thailand , malaysia, texas, mexico, can you guarantee there will not be a heat problem. you live in a well, you cannot see the world from the well.
 
chocchips said:
…the tech told me to return my iMac. *sad* …the problems appeared on the new unit almost immediately. *very discouraged* … NOT get another one *dissatisfied* … *ELATION* I have NOT had a recurrence of this issue for over 24 hours now!!
Click to expand...

You speak daktaklakpak fluently ^_^

Welcome aboard by the way.
 
Bryan Bowler said:
You are absolutely correct. You can buy AppleCare on Day 364 and it will be the same as if you bought it on Day One (for your machine). For some, this could potentially be a better deal in the off-chance that you decided to get rid of your Mac within the first year of ownership. (rare, but always possible for a number of reasons)

However, there is one advantage to buying AppleCare at the same time that you purchase your Mac: the 3-yr Applecare warranty will extend to some additional items that you purchase on the same order. For example, a Time Capsule purchased on the same order would then be covered for 3 years, so there are some advantages to buying AppleCare from the beginning.

In my opinion, each person's situation is unique and it's best to buy AppleCare according to your specific needs.

Bryan
Click to expand...

The bolded quote is actually incorrect.

Off the apple website:
Apple hardware coverage

The AppleCare Protection Plan provides global repair coverage, both parts and labor, from Apple-authorized technicians around the world. Apple hardware coverage includes:

* Your Mac computer
* Included accessories such as the power adapter
* Apple memory (RAM)
* AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule#

# Must be purchased within two years of Mac purchase.
Click to expand...

To summarise: as long as you have applecare on one of your computers less than two years old, any time capsules, etc. will be covered, even if you bought them 18 months later.
Cheers.

Ben
 
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