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Tsepz

macrumors 601
Jan 24, 2013
4,888
4,698
Johannesburg, South Africa
You pay $399 for a brand new phone out of the box you wipe out the ROM to install software not made by the manufacturer. Makes perfect sense!
[doublepost=1466203519][/doublepost]

This "ram" issue isn't going to get fixed - it's the same as the Samsung GS6 series and that one was fixed with the GS7!
It was fixed for all Samsungs thanks to the Battery Optimization setting that allows adjusting what apps can stay in RAM and which apps may be killed.
 

Fireblade

macrumors 65816
Jan 25, 2011
1,101
321
Italy
You pay $399 for a brand new phone out of the box you wipe out the ROM to install software not made by the manufacturer. Makes perfect sense!
[doublepost=1466203519][/doublepost]

What's wrong with that?
You can easily go back if you want to...

This "ram" issue isn't going to get fixed - it's the same as the Samsung GS6 series and that one was fixed with the GS7!

It can be fixed by yourself if you want to, so inform yourself BEFORE posting such...
 

super chimp

macrumors 65816
Mar 21, 2008
1,099
486
UK
It was fixed for all Samsungs thanks to the Battery Optimization setting that allows adjusting what apps can stay in RAM and which apps may be killed.

I've always let my Note 5 decide that, keeping an eye on it through that setting & never really had any issues.
 

Tsepz

macrumors 601
Jan 24, 2013
4,888
4,698
Johannesburg, South Africa
I've always let my Note 5 decide that, keeping an eye on it through that setting & never really had any issues.
Exactly. I've adjusted for some apps in my Note 4, around 8 apps, and when all 8 of them are open they do not close until I close them.

On another note:
We seem to have a group of people here who are not even remotely interested in buying an Android PLUS they lack any knowledge of how the OS works and what OEMs have been doing WRT RAM Management, the moment they see e.g. the OP3 with 6GB RAM closing apps jump to a conclusion that lacks any sort of fact.

The moment I saw the OP3 Multitask video, my 1st thought was that they are doing what Samsung have done, and there will be some clueless 'Android Haters' who will jump on this and spew a whole lot of garbage, as expected, they have done so.
 

epicrayban

macrumors 604
Nov 7, 2014
6,517
5,353
On another note:
We seem to have a group of people here who are not even remotely interested in buying an Android PLUS they lack any knowledge of how the OS works ...

This is a general problem here in the alternatives section.
 
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MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
.

The moment I saw the OP3 Multitask video, my 1st thought was that they are doing what Samsung have done, and there will be some clueless 'Android Haters' who will jump on this and spew a whole lot of garbage, as expected, they have done so.

Yes but what Samsung did in the S6 was universally seen as bad. Indeed even with MM whilst they have improved it somewhat on those devices it hasn't improved dramatically.

Having 6gb of Ram no matter if it is to preserve battery, it should not be killing apps so quickly that essentially that ram is NEVER utilised. At that point the extra ram is utterly redundant and moribund to the effectiveness of your device.

Samsung did indeed improve ram management, especially in the S7/e and to a somewhat lesser extent in the Note 5/6e+ .

The fact OnePlus are citing improving battery life is a hollow justification. They clearly could have opted to make a device 1mm thicker and put a 3600mah battery in there (or with a software solution as outlined below) and let it's users actually utilise the all the ram that they were and still are so evidently proud to tout during its unveiling and it's subsequent press material / web marketing.

The excuse of users being able to root and edit build.prop if they want to fix is frankly pathetic. The device should utilise ALL it's hardware out the box otherwise that hardware is utterly redundant.

This is not about folks hating Android or not understanding how ram works on Android either. Remember i was one of the first to report the ram issue on the S6e on XDA, and it was only after those reports on XDA came out that the media and people took note.

OnePlus HAVE made a big mistake here. Regardless of the excuses, this is a piss poor showing especially from a company that is constantly blowing smoke and hyperbole up its own hole and founded on the #nocompromise mantra.

OnePlus need to address this pro-activly, something which has NEVER been a strong point of the company. Instead of excuses (or the audacity of its CEO to ask it's customers to fix it themselves), they should simply push out an update which allows the device to utilise all its ram by default, with the option in settings of restricting RAM under a power saving option. That would have been the correct way to proceed.

Instead we have essentially broken software at the moment that the companies leader is asking it's customers to fix if they are unhappy with it. That's just bad business.

They rightly deserve the criticism they are getting here, and it's not because everyone of those saying this is wrong are uneducated users or android haters.

Its not wrong to hold a company accountable for its products.

If any other company had a CEO who replied to customers directly with such arrogant vitriol as he does, they would have been forced to step down ....
 
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John Mcgregor

Suspended
Aug 21, 2015
1,257
1,485
Newport
Its called Aggressive RAM Management, Samsung had done it to Note4, Note5 and S6 range last year on Android 5.1.1, the phone doesn't use up the RAM, it actually works as if it has less RAM, e.g. it has 4GB to use, but its setup to get aggressive at 2.5GB. Its a way to save battery as the chip will require less voltage.

In Android 6.0.1 Samsung have made it user adjustable, I am able to setup what apps have the freedom to stay in RAM and what may be aggressively be closed. OnePlus should have done the same.
It's called ********.
 

Surf Donkey

Suspended
May 12, 2015
1,541
1,434
Yes but what Samsung did in the S6 was universally seen as bad. Indeed even with MM whilst they have improved it somewhat on those devices it hasn't improved dramatically.

Having 6gb of Ram no matter if it is to preserve battery, it should not be killing apps so quickly that essentially that ram is NEVER utilised. At that point the extra ram is utterly redundant and moribund to the effectiveness of your device.

Samsung did indeed improve ram management, especially in the S7/e and to a somewhat lesser extent in the Note 5/6e+ .

The fact OnePlus are citing improving battery life is a hollow justification. They clearly could have opted to make a device 1mm thicker and put a 3600mah battery in there (or with a software solution as outlined below) and let it's users actually utilise the all the ram that they were and still are so evidently proud to tout during its unveiling and it's subsequent press material / web marketing.

The excuse of users being able to root and edit build.prop if they want to fix is frankly pathetic. The device should utilise ALL it's hardware out the box otherwise that hardware is utterly redundant.

This is not about folks hating Android or not understanding how ram works on Android either. Remember i was one of the first to report the ram issue on the S6e on XDA, and it was only after those reports on XDA came out that the media and people took note.

OnePlus HAVE made a big mistake here. Regardless of the excuses, this is a piss poor showing especially from a company that is constantly blowing smoke and hyperbole up its own hole and founded on the #nocompromise mantra.

OnePlus need to address this pro-activly, something which has NEVER been a strong point of the company. Instead of excuses (or the audacity of its CEO to ask it's customers to fix it themselves), they should simply push out an update which allows the device to utilise all its ram by default, with the option in settings of restricting RAM under a power saving option. That would have been the correct way to proceed.

Instead we have essentially broken software at the moment that the companies leader is asking it's customers to fix if they are unhappy with it. That's just bad business.

They rightly deserve the criticism they are getting here, and it's not because everyone of those saying this is wrong are uneducated users or android haters.

Its not wrong to hold a company accountable for its products.


Totally agree with everything you are saying. Carl Pei is not handling this very well. He did say buried in a Reddit AMA his viewpoint on this choice vs battery:

https://www.reddit.com/r/android/comments/4o308u/_/d4988vb

6GB RAM doesn't magically make your device thicker. Far less trade-offs than battery.

It really doesn't make sense to me, if an app is taking CPU cycles in memory, well that is the app. But it should be the users' choice to kill it or not. And Marshmallow allows pretty granular settings to control this. If the RAM is there, use it. That is the mantra.

We WILL see more and more phones with 6GB RAM. I expect the next Nexus to have it. Curious if they will just open it all up or take the same approach. But I don't think the 6GB driver is truly all marketing. I believe 4GB is the minimum for Daydream, so 6GB will be pretty standard to support.
 
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MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
So when would the extra 2gb of RAM be used? I also don't follow what Oneplus is saying here.
As it stands (without user intervention), it won't. It's not even performing like a 4gb device...

The annoyance with OnePlus and this is three years on, is that they can never simply be honest and straight. Everything is buried in a distortion field greater than a black hole.

Every time I'm willing to forgive past idiocy, arrogance and blatant contempt they have for their user base, they go and pee all over us once more and display the typical animosity in their handling of this and replies to users.

They could have handled this so much better by simply saying "that they are aware of the issue and will address it in future update" ... Simple accountability and a pro-active response... instead the CEO basically said "don't like it, you can go fix it yourself" which is as good as saying to its users "we screwed you over, GFY ..."

And the real shame about this is that they genuinely have a good device here, but it's one that they have now needlessly sullied in controversy only a few days after launching it. What should be all good, is now turning rotten at the hands of an arrogant CEO.
 
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epicrayban

macrumors 604
Nov 7, 2014
6,517
5,353
I really don't get it. Then why 6gb of ram? Just as a selling point? Weird to include it but then hold it back with no intention of using it.

It's a software glitch and oneplus is just lying to save face. The whole battery argument is probably only a tiny part of the truth. They'll fix this in a future update I'm sure. Until then, this is what hey have to say.

That's my theory. Otherwise it just doesn't add up.
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
I really don't get it. Then why 6gb of ram? Just as a selling point? Weird to include it but then hold it back with no intention of using it.

It's a software glitch and oneplus is just lying to save face. The whole battery argument is probably only a tiny part of the truth. They'll fix this in a future update I'm sure. Until then, this is what hey have to say.

That's my theory. Otherwise it just doesn't add up.
Yep. If we take them as being truthful in their reasoning, then on what OnePlus have said subsequently regarding this, as far as i can tell - this is merely a case of specs for nothing more than a marketing sales point. (1up-manship)
 

nviz22

Cancelled
Jun 24, 2013
5,277
3,071
Why is it that One Plus has some flubs each time it releases a phone? First, the invite system, next no NFC, and now? Memory issues. Apparently, one of their main guys tweeted something about the phone being good the way it was designed. I wouldn't get the OP3 because of the lack of VoLTE, Wi-Fi Calling, and Band 12 LTE support. 6GB of RAM is nice and all, but if I were to get a device with that RAM quantity, I would go ZTE Axon 7 w/ 128GB of storage.
 
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Tsepz

macrumors 601
Jan 24, 2013
4,888
4,698
Johannesburg, South Africa
Yes but what Samsung did in the S6 was universally seen as bad. Indeed even with MM whilst they have improved it somewhat on those devices it hasn't improved dramatically.

Having 6gb of Ram no matter if it is to preserve battery, it should not be killing apps so quickly that essentially that ram is NEVER utilised. At that point the extra ram is utterly redundant and moribund to the effectiveness of your device.

Samsung did indeed improve ram management, especially in the S7/e and to a somewhat lesser extent in the Note 5/6e+ .

The fact OnePlus are citing improving battery life is a hollow justification. They clearly could have opted to make a device 1mm thicker and put a 3600mah battery in there (or with a software solution as outlined below) and let it's users actually utilise the all the ram that they were and still are so evidently proud to tout during its unveiling and it's subsequent press material / web marketing.

The excuse of users being able to root and edit build.prop if they want to fix is frankly pathetic. The device should utilise ALL it's hardware out the box otherwise that hardware is utterly redundant.

This is not about folks hating Android or not understanding how ram works on Android either. Remember i was one of the first to report the ram issue on the S6e on XDA, and it was only after those reports on XDA came out that the media and people took note.

OnePlus HAVE made a big mistake here. Regardless of the excuses, this is a piss poor showing especially from a company that is constantly blowing smoke and hyperbole up its own hole and founded on the #nocompromise mantra.

OnePlus need to address this pro-activly, something which has NEVER been a strong point of the company. Instead of excuses (or the audacity of its CEO to ask it's customers to fix it themselves), they should simply push out an update which allows the device to utilise all its ram by default, with the option in settings of restricting RAM under a power saving option. That would have been the correct way to proceed.

Instead we have essentially broken software at the moment that the companies leader is asking it's customers to fix if they are unhappy with it. That's just bad business.

They rightly deserve the criticism they are getting here, and it's not because everyone of those saying this is wrong are uneducated users or android haters.

Its not wrong to hold a company accountable for its products.

If any other company had a CEO who replied to customers directly with such arrogant vitriol as he does, they would have been forced to step down ....
This is the thing, why did they cheap out on the battery? I hate this whole 'slimming down' obsession OEMs have.

As I understand it, having 6GB RAM and using 3GB of it uses a lot less voltage vs. having 3GB RAM and using all of it, so these OEMs have been throwing more RAM in not for multitasking but to rather save on making a larger battery for the phone, I guess its cheaper to do that.

Carl Pei requires a PR team.....or a better PR team, he is not a people's person.
 
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Tsepz

macrumors 601
Jan 24, 2013
4,888
4,698
Johannesburg, South Africa
However likewise in fairness to @tspez and the point he made about 'haters', I do suspect that even if the OP3 worked like a charm, you would still be posting negatives about it or any other android as the pattern of your post history is testament to.
It amazes me how the moderators here have not permanently banned him, he is clearly not in the slightest bit interested in Android, but he is there to bash at every opportunity.
 

nviz22

Cancelled
Jun 24, 2013
5,277
3,071
I feel like someone should troll Carl Pei on Twitter by saying: "your phone is the One Plus 3 because it can only load three apps at most. I see what you did there."
[doublepost=1466315319][/doublepost]
It amazes me how the moderators here have not permanently banned him, he is clearly not in the slightest bit interested in Android, but he is there to bash at every opportunity.

Yep, nothing but bashing people. If someone owns 10 different phone models, what is it to him/her?
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
I feel like someone should troll Carl Pei on Twitter by saying: "your phone is the One Plus 3 because it can only load three apps at most. I see what you did there."
[doublepost=1466315319][/doublepost]

Yep, nothing but bashing people. If someone owns 10 different phone models, what is it to him/her?
The OnePlus forums are already full of very angry OnePlus owners calling them out and making these kind of jokes.
 
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nj-morris

macrumors 68000
Nov 30, 2014
1,897
804
UK
So what's the deal? It has 6GB RAM but OnePlus are only limiting it to 4GB of accessible RAM?

Also, wasn't there going to be a version with 4GB RAM and 32GB storage?
 

Wildo6882

macrumors 6502a
Sep 12, 2015
522
561
Illinois
I understand a little bit about why some people are mad at the RAM management. But at the same time, why are people acting like the sky is falling?! They put 6 gigs in there so it would act like 3 or 4 and not be maxing out RAM and killing battery. I've seen some people who have said if you don't throw games in there or only have games in there, it does better than in the video everyone is referring to. How many of you seriously bounce between more than a few apps at a time? Geez. My 6s Plus kills just about any app when it becomes the 3rd or 4th app in memory. And this is considered to be a great phone and great experience.
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
I understand a little bit about why some people are mad at the RAM management. But at the same time, why are people acting like the sky is falling?! They put 6 gigs in there so it would act like 3 or 4 and not be maxing out RAM and killing battery. I've seen some people who have said if you don't throw games in there or only have games in there, it does better than in the video everyone is referring to. How many of you seriously bounce between more than a few apps at a time? Geez. My 6s Plus kills just about any app when it becomes the 3rd or 4th app in memory. And this is considered to be a great phone and great experience.

There's something very dodgy with your 6S plus if it's killing apps after that many. I routinely have 12 apps or so open and have no reloading or refreshing issues with mine or likewise my SE.

The reason people are annoyed is that there is absolutely no point in there being 6gb in the OnePlus 3 if they artificially restrict it to working as half the amount of ram. They may as well have put 3gb in there instead.

If you bought a brand new car and they advertised it's engine as 100% powerful and then when you got home it discover it has been restricted to 50% as powerful to save fuel .... Then be told if you want to fix it, then you'll have to do it yourself.

On my S7e and my HTC 10 likewise I personally have normally around 13 apps open and remember these are not necessarily heavy apps that the OP3 is killing either, it includes basics like Dialler, messaging and Calendar.

People used the same reasoning to justify the poor memory management on the S6 & S6e, that because they didn't use a lot of apps and therefore it didn't bother them and shouldn't bother others...

That is fine and perfectly acceptable for those users to 'make do and accept' this performance from their device, but it doesn't negate anything at all from those users that are affected and are justifiably peeved off about it. Essentially they were sold a 6gb device and have an expectation that they would be able to avail of all that memory. There were plenty of other solutions OnePlus could have implemented to preserve battery, they at no point should have restricted the availability of hardware from being accessible to the user especially when they advertise the device as having 6gb and boast in the marketing that it was overkill ....
 
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Wildo6882

macrumors 6502a
Sep 12, 2015
522
561
Illinois
There's something very dodgy with your 6S plus if it's killing apps after that many. I routinely have 12 apps or so open and have no reloading or refreshing issues with mine or likewise my SE.

The reason people are annoyed is that there is absolutely no point in there being 6gb in the OnePlus 3 if they artificially restrict it to working as half the amount of ram. They may as well have put 3gb in there instead.

If you bought a brand new car and they advertised it's engine as 100% powerful and then when you got home it discover it has been restricted to 50% as powerful to save fuel .... Then be told if you want to fix it, then you'll have to do it yourself.

On my S7e and my HTC 10 likewise I personally have normally around 13 apps open and remember these are not necessarily heavy apps that the OP3 is killing either, it includes basics like Dialler, messaging and Calendar.

People used the same reasoning to justify the poor memory management on the S6 & S6e, that because they didn't use a lot of apps and therefore it didn't bother them and shouldn't bother others...

That is fine and perfectly acceptable for those users to 'make do and accept' this performance from their device, but it doesn't negate anything at all from those users that are affected and are justifiably peeved off about it. Essentially they were sold a 6gb device and have an expectation that they would be able to avail of all that memory. There were plenty of other solutions OnePlus could have implemented to preserve battery, they at no point should have restricted the availability of hardware from being accessible to the user especially when they advertise the device as having 6gb and boast in the marketing that it was overkill ....

I'll oftentimes leave an app, go to another app, and then back to the first and it'll refresh. It isn't constant though. And Fanduel won't stay in memory if it's been more than 10 minutes since I last used it. It doesn't make me consider hurting myself or others, so I guess it isn't a big deal.

I do understand why some people are upset by it. But from what I've read, if you don't switch from games to apps to games to apps, it won't happen. Which won't effect me in the least. I read someone had 17 apps in memory, all functioning. But none were games.

So I don't get the sky is falling thing. For the vast majority of people, they'll get a similar experience from a $400 phone that they get from one that cost $1k.

You'll get no complaining from me on that front.
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
.

So I don't get the sky is falling thing. For the vast majority of people, they'll get a similar experience from a $400 phone that they get from one that cost $1k.

You'll get no complaining from me on that front.


It's not that people are acting like the sky is falling reactions - it's about essentially false advertising and misleading your consumers. It about the CEO showing nothing but straight out and out contempt for its consumer base in their handling of this.

This is less about the device and more about the company and its handling of this and it's blatant lies / distortions.

You buy a device on good faith, you do not expect that manufacturer to blatantly mislead you.

It's OnePlus themselves that are the bigger issue here and that's the genuine shame.
 

Wildo6882

macrumors 6502a
Sep 12, 2015
522
561
Illinois
It's not that people are acting like the sky is falling reactions - it's about essentially false advertising and misleading your consumers. It about the CEO showing nothing but straight out and out contempt for its consumer base in their handling of this.

This is less about the device and more about the company and its handling of this and it's blatant lies / distortions.

You buy a device on good faith, you do not expect that manufacturer to blatantly mislead you.

It's OnePlus themselves that are the bigger issue here and that's the genuine shame.

I still don't see the lying and misconception here. No one said 6gb of RAM was going to allow you to put 100 apps in memory. And he gave a logical explanation. No one forced a single one of us to buy it. I didn't buy it for the 6gb of RAM. I would have got it with 4.

The whole package for the price is pretty nice still. That's why I got it. Like I said, it seems like I'll get pretty much the same performance as I get on my iPhone. Which ran me $1k.
 

Fireblade

macrumors 65816
Jan 25, 2011
1,101
321
Italy
As I couldn't care less about the "ram-bug" as I am sure there will be a solution either from oneplus or XDA-Developers, ordered the OP3 today, can't wait to arrive it.
 
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