You payed more than original retail price for a discontinued computer on eBay?!?
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Only 7 years of support from release date is unacceptable for a $2000+ personal computer.
- Thread starter staypuftforums
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You payed more than original retail price for a discontinued computer on eBay?!?
That’s fairly good support. All I ask for is my device works and if it doesn’t work, get it working as quickly as possible.
I haven’t needed much tech-support from Apple. It’s mostly when I introduce my iPhone to the ground very quickly.
Dell tech support used to be really good but like all the others, it’s nothing more than a call center in India now. Lenovo same way. Razer the brand that gamers just drool over has abysmal tech-support. I bought an EGPU that was DOA. The smart thing would’ve been immediately returning it to Amazon, but my dumb self decided to let Razer attempt to fix the issue. They didn’t fix it so I was out the money.
When it comes to Windows computers, unless you have a paid service plan, you’re pretty much SOL if something goes wrong. You can mail it back to the company for warranty repair and what usually what happened is they’re going to tell you they will fix it for a small fee because they noticed some additional scratches that might’ve caused the keyboard to fail. Even in the best case scenario, if they fix it, you’re going to be missing your computer for weeks. This is why I love Apple because I can walk into the store, hand the person my laptop and ask them to please fix it. Microsoft attempted to do that and failed miserably. Granted it took them a decade to fail, but inevitably they did.
Sometimes eBay sellers try to push a collector value. I’ve seen recently discontinued items go for way more than what they were originally selling for.
7 years seems perfectly reasonable. That's about the time it takes to notice a major difference with newer hardware. I just went from an M1 to M4 Air and it's a negligible performance upgrade compared to going from an Intel MBP to M1 Air. Had I waited a few years (say until the M7) I would probably notice the gains in performance.
I'm not a power user whatsoever, so I doubt professionals are keeping their laptops longer than 7 years. At the end of the day, a computer is a tool. Due to the nature of tech, they will never be designed to last forever. That I can guarantee.
I'm not a power user whatsoever, so I doubt professionals are keeping their laptops longer than 7 years. At the end of the day, a computer is a tool. Due to the nature of tech, they will never be designed to last forever. That I can guarantee.
Intel gave me a full refund with very little hassle for a NUC unit with a faulty fan. They just asked that I record the fan noise with my phone and send them the audio file.
Your original thread title complains about a $2000+ computer
2019 4k iMac retailed for $1599 to $1699
I paid nowhere close to that, but Apple does sell plenty of them.
You have no idea how long the computers Apple sells now will be supported for
So if your complaint is about a discontinued computer that you bought from a third party for “nowhere close to” $2000 then perhaps you should retitle your thread?
5 years is the Max a computer should be supported. I really have no issue getting a new computer every 2-3 years.
The thread concerns Apple’s policy of abandoning perfectly good hardware by refusing to provide security updates.
Are you now denying Apple has sold (and continues to sell) computers above $2,000?
Tim Cook’s burner account?
Buying a new computer every 2 years is beyond wasteful.
the thread concerns you complaining that the discontinued computer you bought at a discount will soon no longer be supported
are you claiming to know how long an apple computer bought today will be supported for?
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He's talking trash.
None of the display adapters from 2009 get driver updates any more. None of the CPUs from either AMD or intel get microcode security updates any more.
Additionally, the core2 duo of 2009 is not on Microsoft's list of supported intel processors for Windows 10 22H2, never mind anything more recent.
Windows processor requirements Windows 11, version 22H2 & 23H2 supported Intel processors
This specification details the Intel processors that can be used with Windows 11, version 22H2 & 23H2 customer systems that include Windows products, including custom images.
learn.microsoft.com
So "support" is not something you are getting for free. If it works, good luck.
Apple "support" something meaning that they provide updates to all the components. If intel has dropped support for the processor, then guess what? apple drop it.
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If you're going to call out Apple, you should be calling out Microsoft as well. Otherwise this entire discussion is irrelevant.
I don't really see how that is the case. It means the older systems are gotten out of circulation faster. I don't consider that wasteful.
Depends on what is done with the computer being replaced. If it's being handed down to someone else or traded in, then it's not wasteful.
That is the definition of wasteful. Creating waste.
I think the practical problem is you can’t repurpose these computers using Linux like you could with old macs. A 2010 Mac Pro can still be a fairly useful computer, disregarding idle power usage which isn’t great.
I really wish Apple would dedicate ~$10M to fund an Apple Silicon compatible distribution. Asahi is a mess.
I expect Apple Silicon to increase the support time, honestly. M1 will probably be supported through 2028 at least, 2030 wouldn’t surprise me especially once Intel support is discontinued and they can re-focus those resources.
Upgrading every couple years works if you buy low-end configurations, but some of us need workstations. My last mac cost around $8,000, and the one before that was about $6,000. I know what I”m getting into but they don’t suddenly become obviated after a few years, that’s insane.
I really wish Apple would dedicate ~$10M to fund an Apple Silicon compatible distribution. Asahi is a mess.
I expect Apple Silicon to increase the support time, honestly. M1 will probably be supported through 2028 at least, 2030 wouldn’t surprise me especially once Intel support is discontinued and they can re-focus those resources.
Upgrading every couple years works if you buy low-end configurations, but some of us need workstations. My last mac cost around $8,000, and the one before that was about $6,000. I know what I”m getting into but they don’t suddenly become obviated after a few years, that’s insane.
You know you can stay with a previous Os version and still get security updates right?
It does not become a paperweight after 7 years, heck I still run some g5 to this day, sure I would not do banking stuff in it, but still it works and does what it was mentioned to.
Mac Pro 2013 running Monterey got their latest security patch in July 2024, that’s 11 years… and we are talking about Os 12! We are almost at os 16, so an old version old os is still usable today fairly safely with that computer 12 years
Later.
No pro would still be using the 2013 as production device today, no consumer in their right would have a 12 years old computer running as main device as it would be almost too slow for everyday tasks, 2013 Mac Pro is no slouch, but I wouldn’t use it daily, it would get used more or less as my g5s wich is for old software mainly.
Monterey lost support in November 2024 and supported Mac from 2013 to many 2015, so right where you want it to be 9-10 years
Sonoma is running on iMac Pro 2017 and it is still supported 8 years after, it’ll brobably get support till end of the year or next as security patches, so again going 9 years…. And won’t explode at 10.
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and those are all great things. and you were right to buy that machine at that price at the time you did.
you should be happy that you got a great deal.
but, saying that 7 years after you bought an outdated computer is too short is really odd.
buying an Intel mac after apple silicon was announced let alone launched means the great computer you bought had its days numbered.
when you buy your next mac, pls dont make the same mistake:
the current shift is AI related.
get enough RAM and storage.
it might last 5 years then.
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From my perspective, the problem is closed sourced hardware. Especially with iPhones/iPads. Android pretty much many SoCs.
Android is very much fragmented,
But still Windows, Linux and Android all got aftermarket support. So for those caring about longer support they can use their devices.
With early Intel Macs that was also the case (later T2 chips made it harder)
But there are aftermarket ways to install newer macOS on those intel machines.
With SoC / Apple silicon it’s much rare and limiting.
Android is very much fragmented,
But still Windows, Linux and Android all got aftermarket support. So for those caring about longer support they can use their devices.
With early Intel Macs that was also the case (later T2 chips made it harder)
But there are aftermarket ways to install newer macOS on those intel machines.
With SoC / Apple silicon it’s much rare and limiting.