Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I've just phoned Apple (UK) to arrange return of a new 5K because of slightly patchy backlighting. They are sending out a replacement (it's CTO, but being fast-tracked to arrive in a few days), and I've not to return the unsatisfactory one until I've tried the replacement and transferred my apps and data to it. That service was immediately offered to me - I didn't need to ask. Give Apple a call and ask for the same level of service.
Oh trust me, I have, I got a senior handler at Apple with direct phone/email due to this mess (and she's very rapid to reply) :p The fast tracking stuff is a bit of BS though, everything is split up into different departments at Apple, one for technical support, one for orders, one for returns and one for distributions, and they have major issues talking with each other (and the different departments can't look into each others systems). I was promised express delivery only to get standard (delayed shipping by four days), my third machine is being built (supposedly fast tracked) right now, hoping it will get the correct shipping, but I won't hold my breath...
 
I am very happy with my new i5 3.8GHz, Radeon Pro 580, SSD, so far.

The system is very snappy, especially disk speed when I handle my photo library in Photos.app.

I've tried CoD MWF 3 and it runs great on very high settings in 1440p.

I can hear the fan at night when everything else is dead quiet, but only then.

I just started my vacation, and decided not to install Logic Pro X until afterwards and will come back if I have any issues with performance then.

Humbly, Ylan
 
I've had my 4.2GHz i7 w/ 1TB SSD for about a month now and I love it. I bought it with 8GB (2x4GB) of RAM and added 32GB (2x16GB) more of Crucial. I have it connected to a Sonnet TB3 - Echo Express SE I with an Apricorn Velocity Duo inside which has two 1TB 850 Evo's installed on it. The system runs great.

I don't notice the fan when it's running at the default 1200 RPMs as I usually have Pandora or iTunes going, and even when music is not playing, the fan in the Echo Express is louder than the iMac anyhow. When I'm rendering something in Poser and the fan revs up to 2700, then I hear it. I do notice that it revs up and slows down A LOT quicker than the 2011 27" i7 iMac I'm replacing. When the 2011 revved up to full speed, it took quite a while to get back down to 940 RPMs after doing something intensive.

Overall, I couldn't be happier.
 
  • Like
Reactions: SackJabbit
Got a 27"i7 iMac. Pretty impressive machine NB the screen and speed. 32GB RAM and ITB SSD.

But I have two minor issues:

1. Noise

The fan has been dead quiet so far. indeed, my Time Machine backup Western Digital hard drive is noisier. However, the iMac makes an odd clicking sound now and again. Anyone else experiencing this?

2. Cookies in Safari

I am getting three times as many cookies as my old iMac on Mavericks. I have the preferences set on "Allow from current website only". Is this the wrong setting?


I heard that odd clicking sound as well! Is this something normal? Anyone else heard that as well?
 
I'm very happy with my new iMac 2017 27", i7 4,2 GHz, 64 GB OWC RAM, Radeon Pro 580 and 1 TB SSD.

But I'm experiencing 2 issues. One I think it's related to my audio interface (Steinberg UR44), drivers seem aren't completely compatible, and when I power off the interface while Logic Pro X is running, I receive a little "crash" that disables everything connected to the computer, all the USB Ports, Bluetooth... everything. And I'm forced to shut down the computer and restart it again, because I can't do nothing (wireless mouse and keyboard also disabled). But seems to work fine if I power off the audio interface when Logic Pro is already closed. So... I just hope Steinberg and Apple work together to solve this problem and release new drivers soon for this new iMac.

The other issue is more serious, because sometimes when I try to awake my new iMac after some hours without use it, it doesn't respond. I don't know yet if it's a problem related to the iMac, perhaps caused by the RAM modules (although they seem to work perfect in all tests that I've done) or perhaps there's something connected to the iMac in one of the USB ports (I've a hub and some external HDDs) that causes this random problem. I will continue investigating.

Someone else has experienced similar issues?

Thank you!
 
Third one, screen is still really bad (considering the screen is what the computer is about). On blacklight bleed I would place it in between the other two (my first was terrible, the second one as close to perfect as you can expect to come), brightness uniformity is ok, but red/yellow tint runs in a horizontal line on top and a vertical one in the middle of the screen (the facebook feed is a gradient...).
Noise is as with my first one, very quiet, the second machine was a lot louder so there clearly has to be either a fan supplier who is crap or the mounting process allows for errors.

Will probably have to return this and cancel my order completely, "only" spent a month on this...
 
Screen Shot 2017-08-06 at 20.46.23.png


My iMac 2017 i7 , pro 580 , 16gb ram and a 1tb ssd .... converting a short video file and all hell breaks loose with temps and the fan....surely those temps can't be good?
 
  • Like
Reactions: SackJabbit
I have the 7600 i5, 575, 512 GB SSD and 40 GB RAM. Have had it running now for 4 days. I like it! Plenty fast for my modest needs. I was after a quiet and reliable machine, and so far this is it. Haven't heard a fan once since I've had it. And, it is remarkably cool - much more so than my 2011 21.5 inch iMac. The only time I could feel any warmth at all on the case was the first time I used Time Machine and needed to load the entire 80 GB.

Several people have mentioned the audio quality. This is subjective of course, but I'd rate it as "satisfactory". On the muddy to bright spectrum is is a little bit on the muddy side.

Like the new TrackPad 2. Haven't made up my mind yet on the keyboard (extended numeric). The keys are very "flat" and my fingers tend to slide around too much. Much prefer the keys on my Logitech K811, which has more concave curvature on the keys. I also miss the backlight on that keyboard. Will stay with the Apple for a couple weeks to see if I get used to it before switching back to the Logitech.

Overall I am very pleased.
 
I had a hard time making up my mind in regards to the purchase of the Trackpad 2 with my new iMac 27. Got a great deal on the package through Best Buy (basically, got the Trackpad for $4 after the other discounts) and am trilled with it. I find that, with the huge screen of the iMac I am using the Trackpad more than the Magic Mouse.
 
View attachment 711829

My iMac 2017 i7 , pro 580 , 16gb ram and a 1tb ssd .... converting a short video file and all hell breaks loose with temps and the fan....surely those temps can't be good?

This is normal for that machine. I had the same model exactly and I gave it back. You can turn Turbo off but it won't change it much. The Base i5 never goes above 70degC. The next two i5s will stay below 80degC if you turn Turbo OFF.
 
  • Like
Reactions: SackJabbit
I'm very happy with my new iMac 2017 27", i7 4,2 GHz, 64 GB OWC RAM, Radeon Pro 580 and 1 TB SSD.

But I'm experiencing 2 issues. One I think it's related to my audio interface (Steinberg UR44), drivers seem aren't completely compatible, and when I power off the interface while Logic Pro X is running, I receive a little "crash" that disables everything connected to the computer, all the USB Ports, Bluetooth... everything. And I'm forced to shut down the computer and restart it again, because I can't do nothing (wireless mouse and keyboard also disabled). But seems to work fine if I power off the audio interface when Logic Pro is already closed. So... I just hope Steinberg and Apple work together to solve this problem and release new drivers soon for this new iMac.

The other issue is more serious, because sometimes when I try to awake my new iMac after some hours without use it, it doesn't respond. I don't know yet if it's a problem related to the iMac, perhaps caused by the RAM modules (although they seem to work perfect in all tests that I've done) or perhaps there's something connected to the iMac in one of the USB ports (I've a hub and some external HDDs) that causes this random problem. I will continue investigating.

Someone else has experienced similar issues?

Thank you!
try a Hardwired usb keyboard. It can be a nightmare trying to wake a mac up with a Wireless keyboard.
 
I've been using my iMac (27" i5 3.4Ghz, 8gb Ram, 512 SSD) for about a week now. Setting up was a little tricky since on the 2009 i5 iMac I had the system OS on an internal 128gb SSD drive and the rest on a 1TB 2nd internal. So when I first ran migration from Time Machine it only copied whatever was on the system drive, which was basically the preferences and library. I decided to do a complete clean install manually copying everything over which took quite a bit of time. It worked and I actually prefer this anyway.

The 5K screen is beautiful. My eyes no longer squint or get tired from looking at the monitor. It's really great how crisp text is to look at. Going through settings I noticed you can no longer change sleep settings for the display in Energy Settings. It's all 1 selection now. I used to like setting my display to sleep after 15 minutes and the machine to sleep in 1 hour if idle, but that is no longer the case? Not a huge deal.

The most immediate thing I noticed was the noise of the fan. Even though it runs at a constant 1200 RPM (same as the 2009 iMac) it was audible to me. I originally thought it was my external drive which is definitely very noisy, so I ejected the drive and the fan noise was still there. Not terrible, but noticeable compared to the iMac it replaced. I barely ever heard the fan on that even in a silent room. The plus side to this is the back of this Mac is cool to the touch and you can feel air coming out of the vent. The 2009 machine the back of the Mac was always super hot.

The speakers are very terrible for low volume listening. I listen to a lot of podcasts and youtube videos at low volume (1 or 2 bars) and it sounds muffled where I can barely make out what anyone is saying. I did a side by side comparison to the 2009 iMac speakers and when the volume is mid-high the new machine sounds very full and loud. But on low the old iMac was much more clearer. Neither are great speaker options but this is definitely a downgrade for my uses.

Speed wise I notice almost no difference between the 2017 and 2009 iMac for casual tasks like iTunes, Web browsing, Email, Pages, Photos, etc... I tried doing some simple photo editing in Pixelmator, light video work in Final Cut Pro X, converting audio files in iTunes and again if the new machine is faster it's barely noticeable to me. Never saw the fans kick up beyond 1205 RPM's even while watching a 5K full screen youtube video and running a Steam game in the background.

Testing out some Steam games and retro emulators and I notice a huge difference with this new video card as the few games I tested ran beautiful and smooth. Still more to do, although I don't plan on using this as a gaming machine.

I miss the startup chime.

The jump from USB 2.0/Firewire 800 -> USB 3.0 is great. Can't wait until 3.1 devices come down in price a bit to take advantage of the thunderbolt ports!

I upgraded to the extended keyboard and love it. I've been using a Logitech 810 for almost 2 years and never really got used to the key action and would find myself making a lot of typos.

Also went with the Magic Touchpad 2 and finding it to not be a big upgrade from the original version. It is nice that it is slightly larger and has rechargeable battery but I don't care for the white color (same for the keyboard) and I find it a little difficult to drag and drop files as I think I activate force touch from pushing too hard.
 
*** EDIT ***

I misread your post at first and I see what you meant now. Keep in mind that the setting in Energy Saver does not put the iMac in sleep mode, only the display.

Also, I find the fan in my 2017 to be noticeably quieter than the one in my Late 2013 and the Late 2009 that preceded that one. Strange.
 
Last edited:
I can hear my 2009 27" C2D iMac in the next room when it wakes up for network access, so can't imagine the 2017 being louder... but I guess I will find out in a few days when my new one arrives.
 
I wonder if there is some real variation in idle speed Fan noise. At 1200RPM - all four of the 2017s I tried had super quiet fans. With the SSD ones I can hear it but it is easily ignored. On the Fusion ones the HDD more or less doubles the idle sound.
 
The fan in my 3.5 GHz i5 / 575 has never varied from 1200 rpm since I installed iStat several days ago. But, in my environment, it seems completely silent. I'm in a mid-sized home office, windows closed and nothing else that makes noise running (I like silence). The HVAC system is also extremely silent. So my personal take is that at least this particular 2017 iMac is "Quiet" - the way I like it.
 
  • Like
Reactions: SackJabbit
Speed wise I notice almost no difference between the 2017 and 2009 iMac for casual tasks like iTunes, Web browsing, Email, Pages, Photos, etc... I tried doing some simple photo editing in Pixelmator, light video work in Final Cut Pro X, converting audio files in iTunes and again if the new machine is faster it's barely noticeable to me.

It's amazing to me that an 8-year-old Mac (with SSD, I'm assuming) feels just as fast as the latest and greatest. My daughter uses my old 2009 MBP, which I added a SSD to, and you're right: for basic UI and interacting with the machine, even in pro apps like Photoshop, it's still great. But she likes to edit video and exporting can take a while!

I have a 2014 5k iMac, so I guess there's no justifiable reason to upgrade. I'm doing mostly graphic design and only time i hear my fan kick in is rendering in After Effects.
 
  • Like
Reactions: Foxglove9
I'm loving my 2017 27"iMac. Granted, I've only had it for 2 days but no complaints so far.

It seems that quite a few people have been experiencing various issues with the display, noise, and/or speakers. Coming from a 2013 iMac, the screen which is now 5k is a huge upgrade. I really love how bright and crisp it is. The hinge on my 2013 iMac also broke so it's nice to finally have a working hinge again where I can easily tilt the screen.

There is practically no noise to speak of. It is just as quiet as my 2013 iMac which is to say, I can't hear a thing. My 2013 iMac had a fusion drive and I upgraded to a 2TB SSD. The noticeable speed boost is very nice.

The speakers are definitely different. I don't know if you would necessarily say there is less clarity, but there seems to be more "oomph" or power. At the same volume level, the 2017 iMac is louder with more base, but not to the extent I would call it muffled like some have commented. I usually listen to music on my Shure SE846's and while you wouldn't compare the two, I am perfectly ok with the sound quality from this year's iMac.

It's nice to have a numeric keyboard though it's taking some getting used to. I also like the new trackpad which is slightly larger and feels smoother. Not having to deal with replacing batteries is a bonus.

I ordered 64GB of DDR4 from Amazon which arrives next week. I can't wait to throw it into my new iMac!

To those having issues, I hope they can be resolved to your satisfaction without too much headache. I was on the fence for some time given all the negative feedback but I'm glad I took a chance.
 
I misread your post at first and I see what you meant now. Keep in mind that the setting in Energy Saver does not put the iMac in sleep mode, only the display.

Thanks I did not realize that. So if I walk away from my Mac now for an hour or more, it won't automatically go to sleep? I have to manually put it to sleep? My 2009 iMac would go into sleep mode automatically after an hour of no use.

I can hear my 2009 27" C2D iMac in the next room when it wakes up for network access, so can't imagine the 2017 being louder... but I guess I will find out in a few days when my new one arrives.

I wish there was a way to measure the differences. I tried using an iPhone app that measures decibels, but it's not sensitive enough to pick up the differences. Either way it is not loud I have very sensitive ears. Even my iPad at the lowest setting is sometimes too loud for me. And as I said the Western Digital external (fanless) drive is much louder than both Macs. It's just when the external disk goes to sleep I'm used to having almost near silence and now I can hear the whisper of the fan. I don't think it's warrants an exchange in hopes to getting a more silent machine, the newer one might have other issues.

My main concerns were if the base model was fast enough or for a little more should I exchange and upgrade to the Radeon 580 model. I think for my purposes I won't notice a big change and maybe I'll put that money towards more Ram.
 
It's amazing to me that an 8-year-old Mac (with SSD, I'm assuming) feels just as fast as the latest and greatest.

From the emergence of personal computers in the late 70s through to the early 2000's computer performance was pretty much doubling every couple of years. The Apple II had a 1 Megahertz 8-bit processor, 5 years on, the first Mac had an 8 Megahertz processor that worked, internally, on 32 bit numbers and could tackle tasks that the Apple II couldn't even dream of. By the early 00s, clock speeds were being measured in Gigahertz and multi-CPU systems were beginning to take off.

Some time in the early 80s, someone handed me a disc for my BBC Micro and - after clunking away for a minute - it displayed what was barely recognisable as a grainy, 5-second, silent, clip from Star Wars. 10 years later, you could just about watch the whole movie at slightly-worn VHS quality. Around 1990 I saw a demo of a "non-linear video editing" package running on ($10k+ worth of) personal computer hardware - you had to send the video away to be compressed on expensive magneto-optical discs, the quality was grotty, and the result wasn't an edited video, but an offline "edit decision list" which you could take into the "real" editing suite for the "online edit". 5 years later, a $200 add-on to a regular PC would let you capture and edit directly at "better-than VHS" quality. The rate of change was astounding.

From 1978 to the early 2000, if a personal computer system was 2 years old, it was completely outclassed performance-wise by the latest model. 5 years old and it would be an order of magnitude behind new systems, which opened up whole new areas of application.

Sometime in the first decade of the 21st century, that rate of development and flood of new possibilities came to a shuddering halt. Computers had got fast enough for most personal use - once you can do non-linear editing at 1080p and render the result over a coffee break there's not much more to offer the consumer or the semi-pro making wedding videos or ads for local TV. The newest games were just 1996 games with higher resolution graphics.

Its hard to separate cause from effect. The whole "post-PC era" thing is a bit of a self-fulfilling myth - people still need PCs, and the reality is the "post-needing-a-new-PC-every-18-months" era - which was something of a rude awakening for PC makers. The idea that everybody actually wanted to switch to phones and tablets was a convenient one (especially when they came on 18-month contracts) - but it also diverted a lot of effort into making processors smaller and more power efficient, and on adapting applications for mobile use, so nothing much has been happening to PCs in the meantime. The new "killer app" is implanting dumbed-down versions of last century's apps and games on mobile platforms, adding a pinch of social networking and charging a subscription fee or flogging in-app purchases.

Still - in my experience, although you can't deny the success of "mobile", most people who actually produce "stuff" produce it on PCs, even if they tweet about it on their mobile.

I've recently bought an iMac not because I desperately needed the ~50% speed increase over my 2011 MBP but because (a) the circumstances that led me to buy a laptop instead of a desktop have changed, (b) whatever the merits of the new MBPs I don't see them as "desktop replacements" and (c) sooner or later the GPU in my MBP is likely to fail again, and this time it won't get fixed for free. Also, things like lack of USB3 and wanting multiple external displays - but that could be fixed with a few Thunderbolt devices if (c) didn't make me reluctant to invest more in the old system.
[doublepost=1502462057][/doublepost]
I miss the startup chime.

Absolutely. Why, Apple, Why? I get that the glowing Mac logo on the MBPs may have been an unavoidable casualty of changes to the LCD panel design, but the startup chime...?

I upgraded to the extended keyboard and love it.

Still trying to decide if I prefer the new extended keyboard or the old (wired) extended keyboard (which I really, really like) - but its close. Its certainly not the train wreck of the 1st-gen "butterfly" keyboard on the rMB, and doesn't have that hollow spacebar "clonk" of the new MBP keyboard (which otherwise felt OK to me). Not sure why it needed to change, though. It's certainly never going to appeal to the full-travel with branded keyswitches you-can-take-my-model-M-from-my-cold-dead-fingers brigade, though.

Also, why the total lack of effort to support Touch ID/Touchbar - both for iMac users and MBP users who use an external display and keyboard on the desk?

Also went with the Magic Touchpad 2 and finding it to not be a big upgrade from the original version. It is nice that it is slightly larger and has rechargeable battery but I don't care for the white color (same for the keyboard) and I find it a little difficult to drag and drop files

I'd recommend enabling 3-finger drag - now buried at the bottom of a locked filing cabinet in a room with a sign on the door saying "beware of the leopard" (or, more accurately System Preferences -> Accessibility -> Mouse & Trackpad -> Trackpad options).

As for the colour of the Magic Trackpad 2... it's hardly a big deal but, seriously, what were they thinking? To my eyes it doesn't match the keyboard, even with the white keys. The trackpads on all the current MacBooks - and the old Magic Trackpad - all match the surround, not the keycaps, and look much better for it.
 
Mine last two days before it was returned with 'suspected disk failure' according to Apple support. It has now had a a new SSD fitted but the problem remains, a new logic board is now being ordered. After hanging on for a long time for the new iMac my verdict is not suitable for any website.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.