Push email delays

[ATC]

Does using third party apps for email cause more battery drain than default mail app?

Been using EMAIL app since yesterday so it's too early to tell but I'm loving this app and push is now working on all my email accounts. Already deleted apple's mail app.

 

[Mlrollin91]

Does using third party apps for email cause more battery drain than default mail app?

Been using EMAIL app since yesterday so it's too early to tell but I'm loving this app and push is now working on all my email accounts. Already deleted apple's mail app.

I believe it does because it keeps that constant connection. A third party app will update if you read, send or delete messages without launching the app, unlike Mail which only updates that if the app itself is open. Thats why I havent started using one yet.

 

[ATC]

I believe it does because it keeps that constant connection. A third party app will update if you read, send or delete messages without launching the app, unlike Mail which only updates that if the app itself is open. Thats why I havent started using one yet.

Thanks. I'll have to keep an eye on my battery usage then. It is a great mail app though.

 

[Mlrollin91]

Thanks. I'll have to keep an eye on my battery usage then. It is a great mail app though.

Which one are you using?

 

[garethjs]

https://support.apple.com/en-us/HT203545

that link says nothing about not maintaining a connection.

the reason your mail app doesn't make changes is because it doesn't support imap-idle otherwise it would.

in order for the mail app to even know mail has arrived it needs to have a persistent connection which then triggers a local notification

You are clearly mistaking 3rd party push notifications with iCloud push.

The phone maintains 2 connections, 1 to the APNS server (which handles push notifications for 3rd party apps) and another to the iCloud servers which supports push for its own services (including mail)

http://www.dummies.com/consumer-ele.../choosing-between-push-and-fetch-with-icloud/

this link is very appropriate for u

and yes turning off iCloud push in total will save u about 20% battery

edit: another link

http://www.scrubly.com/blog/how-to-...-email-settings-to-get-the-most-battery-life/

 

[ATC]

Which one are you using?

It's called EMAIL. Recommended by a user earlier in this thread.

Email - mail for Gmail Yahoo iCloud & Hotmail by Easilydo Inc. https://appsto.re/ca/wAla3.i

 

[Mlrollin91]

that link says nothing about not maintaining a connection.

the reason your mail app doesn't make changes is because it doesn't support imap-idle otherwise it would.

in order for the mail app to even know mail has arrived it needs to have a persistent connection which then triggers a local notification

You are clearly mistaking 3rd party push notifications with iCloud push.

The phone maintains 2 connections, 1 to the APNS server (which handles push notifications for 3rd party apps) and another to the iCloud servers which supports push for its own services (including mail)

http://www.dummies.com/consumer-ele.../choosing-between-push-and-fetch-with-icloud/

this link is very appropriate for u

and yes turning off iCloud push in total will save u about 20% battery

Wow, thanks for being a Jerk. "This link is very approbate for you". That is 100% uncalled for. It is known that Fetch uses more power than Push because it is connecting to the server to check for messages even if no messages are available. Your 20% battery claim is 100% absurd and you cannot prove it. So please don't insult and spread misinformation. I've been working with Tier 2 support for over 2 weeks now and THEY have told me it does not maintain a constant connection, unlike Mac which is not suffering from these Push issues.
[doublepost=1477410446][/doublepost]

It's called EMAIL. Recommended by a user earlier in this thread.

Email - mail for Gmail Yahoo iCloud & Hotmail by Easilydo Inc. https://appsto.re/ca/wAla3.i

Awesome, thanks. I will give it a go.

 

[whsbuss]

Let's not attack each other. Apple needs to address this problem. It's never been totally reliable but nothing has anyway. iCloud on the native app does not use imap idle but does connect upon opening via the imap servers. Notifications only happen via their severs. When email arrives on their server for your iCloud account a handshake happens to the notification server and that is what sends it to your iOS device.

 

[garethjs]

I believe it does because it keeps that constant connection. A third party app will update if you read, send or delete messages without launching the app, unlike Mail which only updates that if the app itself is open. Thats why I havent started using one yet.

because it supports imap-idle

Wow, thanks for being a Jerk. "This link is very approbate for you". Thats is 100% uncalled for. It is known that Fetch uses more power than Push because it is connecting to the server to check for messages even if no messages are available. Your 20% battery claim is 100% absurd and you cannot prove it. So please don't insult and spread misinformation. I've been working with Tier 2 support for over 2 weeks now and THEY have told me it does not maintain a constant connection, unlike Mac which is not suffering from these Push issues.

written by a apple genius, read step 4.

http://solutionowl.com/ultimate-guide-iphone-battery-drain/

http://stackoverflow.com/questions/17262511/how-do-ios-push-notifications-work

keyword "persistent connection"

 

[Darshizzle]

Uhh yes. Apple is in no rush. You keep missing important emails? WHY in the world are using iCloud for ANYTHING important?!? They have NEVER been reliable.

Many of us were paying subscribers to MobileMe which worked well for email. We bought our Apple email addresses and are using them for business for quite some time. Then iCloud came along and destroyed the quality for a while....then it worked for a while....and now it failed...for me.

My clients use my iCloud/me address for more than mail so I can't get rid of it. Yes, it's frustrating.

As well, iCloud is included in the cost of an iPhone because it's part of the iOS infrastructure. We all are paying for it, Apple is marketing it, therefore it MUST work...or they make an effort to fix it.

This would make a good case for the blackberry hub

 

[Mlrollin91]

because it supports imap-idle



written by a apple genius, read step 4.

http://solutionowl.com/ultimate-guide-iphone-battery-drain/

Yeah pretty sure Tier 2 Support/Engineers are going to be more knowledgeable than a Genius. Additionally, read what whsbuss said about.

Did you even read number 4?? Its talking about exchange: "I’ve seen many devices where Push is the primary cause of battery drain, but I’ve also seen plenty of devices have great battery life with Push enabled." "Unbelievably often, especially with Exchange push email, it’s as if the phone gets stuck in a loop checking for email constantly."

Again no where is there proof its 20%. There is no way disabling Push would give me 3 hours of usage and 10 hours more of standby. That claim is downright false.

 

[garethjs]

Your tier 2 experts are having a very hard time fixing an issue.
[doublepost=1477411058][/doublepost]

["Unbelievably often, especially with Exchange push email, it’s as if the phone gets stuck in a loop checking for email constantly."

his text was not exclusively about exchange, it includes exchange as well. He says "especially" not "exclusively"

http://stackoverflow.com/questions/17262511/how-do-ios-push-notifications-work

from apples own text

"persistent connection"


Your tier 2 experts are having a very hard time fixing an issue.[/QUOTE]

 

[Mlrollin91]

Yes because Tier 2 support fixes server issues? Come on now. Engineers and software team works on the issues. Tier 2 only relays the messages in between.

What you just sent in the link of "Apple's own words" is for 3rd Party Applications. That same text is available in the Dev Portal.

 

[garethjs]

Yes because Tier 2 support fixes server issues? Come on now. Engineers and software team works on the issues. Tier 2 only relays the messages in between.

yup tier 2 does just that. u are right. but its those same message carriers that u believed that told u push doesn't drain battery... LOL

do u honestly think 2 weeks later, apple can't fix a server issue?!?

 

[Mlrollin91]

yup tier 2 does just that. u are right. but its those same message carriers that u believed that told u push doesn't drain battery... LOL

do u honestly think 2 weeks later, apple can't fix a server issue?!?

Your battery claim is absurd and you know it. I get 12 hours of usage and 30 hours of standby on my device. You are telling me if I turn Push off I will get 15 hours and 36 hours. Thats NOT happening. You are pulling 20% out of thin air.

Now I am done..
[doublepost=1477411420][/doublepost]To everyone else. Tier 2 sent me an email today and said that they are now receiving a huge influx of tickets about this issue. Engineers are "aware" of this issue and looking for the root cause. Because the issue isn't occurring 100% of the time its taking them more time.

 

[garethjs]

You are pulling 20% out of think air.

Now I am done..

I might be, it probably is closer to 19.1%

but we've established (or can establish) that push drains battery, and that disabling iCloud will save battery

why don't u prove me wrong by disabling it and tell me how much more battery u saved.

 

[Darshizzle]

yup tier 2 does just that. u are right. but its those same message carriers that u believed that told u push doesn't drain battery... LOL

do u honestly think 2 weeks later, apple can't fix a server issue?!?

Yes! This push email failure is an ongoing issue since 2011/2012.

 

[Mlrollin91]

Yes! This push email failure is an ongoing issue since 2011/2012.

No its not. This is the first time it has happened to me in 10+ years. So therefore its not an on-going issue. If it was an on-going issue you would see a hell of a lot more threads than 1 or 2 around here. And again, this effects other things than just mail. This is an entirely different issue.

The 2011-2012 issues were due to MoblieMe to iCloud transition.

 

[Darshizzle]

No its not. This is the first time it has happened to me in 10+ years. So therefore its not an on-going issue. If it was an on-going issue you would see a hell of a lot more threads than 1 or 2 around here. And again, this effects other things than just mail. This is an entirely different issue.

The 2011-2012 issues were due to MoblieMe to iCloud transition.

Correction: in my case, it's an ongoing issue. I had this failure in 2011/2012, created a ticket.......etc. My account was in troubleshooting mode since then! The issue cleared up for a few years, reappeared, the cleared up. And now..ITS BAAAAACK!

That's why I said earlier Apple couldn't figure this out in 5 plus years...ongoing!

BUT that's my account/story.

 

[Mlrollin91]

Correction: in my case, it's an ongoing issue. I had this failure in 2011/2012, created a ticket.......etc. My account was in troubleshooting mode since then! The issue cleared up for a few years, reappeared, the cleared up. And now..ITS BAAAAACK!

That's why I said earlier Apple couldn't figure this out in 5 plus years...ongoing!

BUT that's my account/story.

Yes, but that issue 4-5 years ago. Did it impact anything besides Mail, or was it only Mail? If it was only Mail than this issue is different.

 

[ajscorpio69]

No push notifications for iCloud email since yesterday. Never had issues in the past. Tried many troubleshooting steps with no resolve.

 

[Darshizzle]

Yes, but that issue 4-5 years ago. Did it impact anything besides Mail, or was it only Mail? If it was only Mail than this issue is different.

Yes.....

Mail push fail
Contacts double entry, wouldn't push entries....
Calendar didn't sync/push all items

My main complaint was email......email is life......b4 iMessage came along.

 

[whsbuss]

Your battery claim is absurd and you know it. I get 12 hours of usage and 30 hours of standby on my device. You are telling me if I turn Push off I will get 15 hours and 36 hours. Thats NOT happening. You are pulling 20% out of thin air.

Now I am done..
[doublepost=1477411420][/doublepost]To everyone else. Tier 2 sent me an email today and said that they are now receiving a huge influx of tickets about this issue. Engineers are "aware" of this issue and looking for the root cause. Because the issue isn't occurring 100% of the time its taking them more time.

now THAT's a positive reply. Hopefully they can fix the problem now that they KNOW its a problem

 

[Mlrollin91]

Yes.....

Mail push fail
Contacts double entry, wouldn't push entries....
Calendar didn't sync/push all items

My main complaint was email......email is life......b4 iMessage came along.

So it was entirely iCloud related. Probably because of the MobileMe->iCloud Transition issues. This is causing issues with voicemail, a non-iCloud product. I'm not saying your wrong, I just think this time is different.
[doublepost=1477412504][/doublepost]

now THAT's a positive reply. Hopefully they can fix the problem now that they KNOW its a problem

Agreed. Who knows how long, but she has been reaching out to me daily with updates. First time Tier 2 has actually consistently followed up with me.

 

[whsbuss]

So it was entirely iCloud related. Probably because of the MobileMe->iCloud Transition issues. This is causing issues with voicemail, a non-iCloud product. I'm not saying your wrong, I just think this time is different.
[doublepost=1477412504][/doublepost]
Who's your carrier? I assume that's where notifications would be sent from (to APN).

Agreed. Who knows how long, but she has been reaching out to me daily with updates. First time Tier 2 has actually consistently followed up with me.