Originally Posted by Mbcharles View Post
I followed these instructions, but I received an error when trying to send.
I then did an online chat with ATT and it fixed it. I now have MMS! Here is my convo;
Me: Hi Lawrence, I am a developer for the iPhone and I need you to remove the mms opt-out codes on my account
Lawrence Skellington: Good afternoon and I am sorry to hear you are having trouble with your iPhones MMS feature addition. I will be happy to assist you with this and in order to assist you, may I access your billing account records?
Me: Yeah
Lawrence Skellington: This is a secure channel. Please provide the following information:
1-The wireless phone number you are inquiring about, area code first.
2-The first and last name as listed on the account.
3-Your full name.
4-The last four digits of the Social Security # or password listed on the account.
Please bear with me while I access your account. Once I have the information it may take me 1-2 minutes to complete this.
Thank you.
Me: ...........
Lawrence Skellington: Thank you. Please give me 3-4 minutes to add the MMS feature to the billing account.
Me: OK, thanks alot
Lawrence Skellington: You're welcome and sorry for the delay as the billing system is giving me an error message. Please bear with me while I attempt to resolve it.
Me: OK, no problem
Lawrence Skellington: I have updated the back end systems for MMS for the iPhone and unfortunately, since it will not officially be available until sometime this summer, there is no way for us to test it out.
Me: ok, sounds good.
Me: thanks
Lawrence Skellington: You're welcome.
Lawrence Skellington: Other than your MMS issue, is there anything else I can assist you with today?
Lawrence Skellington: By the way, if you have any additional questions about your device, you may want to access our self-help device tutorial site at:
www.att.com/tutorials .
Me: That is it, thanks alot Lawrence
Lawrence Skellington: You're welcome.
Easy as that!