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FilmIndustryGuy

macrumors 6502a
Original poster
May 12, 2015
612
393
Manhattan Beach, CA
Do you think that the MacBook Air laptop SoC was getting warm doing any of your tasks. I see macfixit teardown shows a small fan.
I was editing a 4k video. closed the laptop, walked away for 15 min and then opened it. no display. heard a delicate tapping over and over no matter what. no sign of life other than that electronic tapping pattern. the laptop worked great before the so not sure how a laptop can work perfectly for days and then all of a sudden die
 
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nquinn

macrumors 6502a
Jun 25, 2020
829
621
Well, I don't want to jynx it but... the Air is fanless, and I think Apple is pushing the chip harder than it should be in some cases. It's allowed to reach 90+ Celsius before throttling.

Meanwhile, the MacBook Pro ramps up the fan as early as 45C, and it's practically on max speed at around 70C.

So it's pretty easy to see which one will "fry" easier. Yours is not the first report I've read, and I think we may start to see more of these when ambient temp reaches higher.
I wouldn't worry that much about 90c. My 2011 MBP 13" has hit 90c nearly every day for the last decade. It's just noisy as hell.
 

stevenaaus

macrumors member
Oct 23, 2013
61
41
I was editing a 4k video. closed the laptop, walked away for 15 min and then opened it. no display. heard a delicate tapping over and over no matter what. no sign of life other than that electronic tapping pattern. the laptop worked great before the so not sure how a laptop can work perfectly for days and then all of a sudden die
Sustained heat kills electonics. Intel and AMD have generations of heat/power testing / QA to fall back on. But the theme behinds Apples recent failures is obvious - too much too fast with too little testing. Not a good recipe for a new consumer CPU, and fanless as well.

Imho all Apple customers have become beta testers the last couple of years. :(
 
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Robospungo

macrumors 6502
Nov 15, 2020
286
432
Sustained heat kills electonics. Intel and AMD have generations of heat/power testing / QA to fall back on. But the theme behinds Apples recent failures is obvious - too much too fast with too little testing. Not a good recipe for a new consumer CPU, and fanless as well.

Imho all Apple customers have become beta testers the last couple of years. :(
They’ve been running these processors in iPads and phones forever.

One report on the internet about a failed machine means nothing. If it becomes a more widespread issue (like the butterfly keyboard) where reputable sources confirm the problem, then we can acknowledge it as something to be concerned with.

I bought an iPhone SE1 that came out of the box with a scratch on the back. People on here didn’t believe me, I guess because it was so rare. I don’t believe it was a widespread issue, just one of those things that happens when you buy anything. Sometimes you get a lemon that needs to be returned or exchanged.
 
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johnkree

macrumors 6502
Jun 23, 2015
296
294
Austria
It’s funny how one guy has a problem with his device and people chiming in: “we have a problem, is this a thing on the pro too, 90 degrees will fail, we are beta testers...”

if this would be a thing we already would have a 100 page post on Reddit and a 100 threads about this here.

we are no beta testers... apple didn’t invent this chip overnight and released it to the public.
this technology is at least as old as the iPad...
 

FilmIndustryGuy

macrumors 6502a
Original poster
May 12, 2015
612
393
Manhattan Beach, CA
It’s funny how one guy has a problem with his device and people chiming in: “we have a problem, is this a thing on the pro too, 90 degrees will fail, we are beta testers...”

if this would be a thing we already would have a 100 page post on Reddit and a 100 threads about this here.

we are no beta testers... apple didn’t invent this chip overnight and released it to the public.
this technology is at least as old as the iPad...
its a conspiracy so that everyone cancels their 16gb ram orders to get me up the ladder so that I dont have to wait a month to get one.
 

NotTooLate

macrumors 6502
Jun 9, 2020
444
891
Sustained heat kills electonics. Intel and AMD have generations of heat/power testing / QA to fall back on. But the theme behinds Apples recent failures is obvious - too much too fast with too little testing. Not a good recipe for a new consumer CPU, and fanless as well.

Imho all Apple customers have become beta testers the last couple of years. :(
Dude , Intel and AMD have much LESS experience then Apple who actually builds the machines and cooling solutions , all AMD and Intel knows is that they generate a lot of heat , how to dissipate it is in the OEM field , there is 0 chance the silicon gave up due to heat , if it was the case you would be seeing a TON of reports of failing machines in the wild , not 1 guy in macrumors forum or some other machine that wouldnt start , could he have gotten a defect computer (bad battery , bad motherboard and the list goes on) ? or a silicon that has been tested extensively in labs for years in all sort of stress and form factors would be the issue ? put your bets please!!

Your entire statement feels like the most massive overreaction with a sprinkle of hysteria mixed in! read it again as you weren't the one who wrote it!
 
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snakes-

macrumors 6502
Jul 27, 2011
357
140
I dont understand why so many people going toxic and talking nonsense...
Like all my new machines i tested the MBA M1 with a heat/stress test. I enjoyed that the MBA is fanless.
Labor situation 2 cores with 100% load over 2 days. below an example.
No problems because of heat after all !

 

justjax

macrumors regular
Nov 15, 2011
131
11
This is very worrying, I had a similar issue with my MacBook Air, which died in about 4 hrs of getting it. On opening it last Saturday, I got it set up, installed Spotify, played a little music, did a bit of web browsing, then was about done with it for the time being and about to watch a movie, but saw there was a software update available so I clicked for that to install.

Started watching a movie, checked on the MacBook Air about half hour later to see it was off. Figured it perhaps just shutdown after the update and tried turning on and nothing. It was dead, not life at all, no lights at all to indicate life. Tried holding down the start button, etc. Finally run Apple support, they had me on the phone for about 40 mins, she didn’t fill me with confidence that she knew what she was doing, maybe these M1’s are too new. Anyway, she had me to try a bunch of reset options, but nothing brought it back to life and they after escalatino to someone more senior, was told nothing they could do remotely and to return it for a replacement.

So my MacBook Air lasted in total about 4hrs. ? In case anyone is wondering,it was about 70-80% charged on opening and then I had it plugged into the wall charger and was plugged in and charging when I did the update. As Apple suggested I returned it and I’m just awaiting the replacement which is due on Monday, but having just read all the comments on the Youtube clip linked on the first page of this thread, it’s clear others having issues (not necessarily massively widespread of course), but does have me half thinking I should have just got a refund and maybe waited for next year’s model.
 

Ethosik

Contributor
Oct 21, 2009
8,142
7,120
Does it matter how one uses it? Why is that pertinent information? A computer should never break under heavy use.
Things break in technology. Guess what, a brand new (years ago obviously) GTX 980 should not be broken right out of the box. But I had to RMA one anyway when I got it. A brand new 1TB Western Digital Black drive should not die within a month of ownership, but I had to RMA one anyway.

This is what you get in technology.
 

ksec

macrumors 68020
Dec 23, 2015
2,295
2,662
Most consumer grade CPU are not made to run at full speed ( or 90C + ) 24/7/ 365.

There is a reason why Xeon are more expensive.

Having said that modern day chip doesn't have too much problem with that either, assuming not serious Heat Spot within the chip it should be fine. Which is something most high power TDP chip are tested for, I am sure Apple should have this tested as well.

May guess the problem is not the heat Fired the SoC itself, but components around the SoC like Capacitors. Those are not made to work under a 90C surroundings.
 

Ethosik

Contributor
Oct 21, 2009
8,142
7,120
Have we seen anything from Apple on this - like a recall or something? Intel CPUs can run the processor at 90+ degrees, so its not a temperature issue.

Also, I would have gotten the Macbook Pro if I was you. Having the fan would definitely help.
 

andrewstirling

macrumors 6502a
May 19, 2015
715
425
Most consumer grade CPU are not made to run at full speed ( or 90C + ) 24/7/ 365.

There is a reason why Xeon are more expensive.

Having said that modern day chip doesn't have too much problem with that either, assuming not serious Heat Spot within the chip it should be fine. Which is something most high power TDP chip are tested for, I am sure Apple should have this tested as well.

May guess the problem is not the heat Fired the SoC itself, but components around the SoC like Capacitors. Those are not made to work under a 90C surroundings.

If there’s a chance that running software can break the laptop due to overheating then either 1) they shouldn’t have released it without a fan or 2) they should use more aggressive throttling.

There’s no way a 1000$ device should break within hours because the user tried to do some heavy duty tasks. At worst it should just do it slowly.

That being said, I think it’s far more likely the user just encountered a random hardware fault as can happen with any electronic device. But please, the suggestion that the user was somehow responsible is just embarrassing. I could accept the argument if the user was operating the laptop in an extremely hot or humid environment but not through software use.
 

trailmonkey

macrumors regular
Feb 22, 2019
153
64
I never buy AppleCare.

There's a very good warranty system in the UK and the AppleCare is almost 25% of the machine price.
Really? Our UK law states we have something like 6 years protection but it also demands that we prove the device was defective from the start (or something close to that).
I really wouldn’t want the faff of going through that process unless something dramatic abs costly happened only weeks after the standard warranty expired.
 

acidfast7_redux

Suspended
Nov 10, 2020
567
521
uk
Really? Our UK law states we have something like 6 years protection but it also demands that we prove the device was defective from the start (or something close to that).
I really wouldn’t want the faff of going through that process unless something dramatic abs costly happened only weeks after the standard warranty expired.
So, your opinion is that forking out the money at the beginning is a better process in case something might happen?

I don't necessary disagree with you but the pricepoint is way too high.

I did purchase an extended warranty on a SMEG duel-fuel cooker (£1200) for £60 or so and my partner demanded it at purchase. But I never go in for these "extended warranties" as the UK government is on the side of consumer (I live my first 30 years in the states).
 

johnkree

macrumors 6502
Jun 23, 2015
296
294
Austria
I don't think we're "seeing anything" but a normal defect rate.
This. It’s the second fault m1 post I’ve stumbled upon since I started looking into the new MacBooks because my 2011s battery is failing.
1 was on Reddit and one here.
There are 2.1 million subscribers to the Mac subreddit. Let’s say 5% of them bought a new m1, would be 105,000 people. Let’s assume this would be a problem above the normal fail rate of electronic products, so 1% fail? There would still be 1000 people having bad MacBooks. The subreddit would explode. But this isn’t the case.

i don’t know why people assume that because 1 MacBook failed the whole thing is bad and start discussing about stuff they don’t even know?
 

acidfast7_redux

Suspended
Nov 10, 2020
567
521
uk
This. It’s the second fault m1 post I’ve stumbled upon since I started looking into the new MacBooks because my 2011s battery is failing.
1 was on Reddit and one here.
There are 2.1 million subscribers to the Mac subreddit. Let’s say 5% of them bought a new m1, would be 105,000 people. Let’s assume this would be a problem above the normal fail rate of electronic products, so 1% fail? There would still be 1000 people having bad MacBooks. The subreddit would explode. But this isn’t the case.

i don’t know why people assume that because 1 MacBook failed the whole thing is bad and start discussing about stuff they don’t even know?
People like drama.

I also went in eyes wide open. I weighed the risk of shortened longevity against silence and silence wins every time.

My last machine went 8+ years, I'd be happy with 4 years at a sub £900 price point.
 
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bill-p

macrumors 68030
Jul 23, 2011
2,929
1,589
This. It’s the second fault m1 post I’ve stumbled upon since I started looking into the new MacBooks because my 2011s battery is failing.
1 was on Reddit and one here.
There are 2.1 million subscribers to the Mac subreddit. Let’s say 5% of them bought a new m1, would be 105,000 people. Let’s assume this would be a problem above the normal fail rate of electronic products, so 1% fail? There would still be 1000 people having bad MacBooks. The subreddit would explode. But this isn’t the case.

i don’t know why people assume that because 1 MacBook failed the whole thing is bad and start discussing about stuff they don’t even know?

Here you go:
https://www.reddit.com/r/mac/comments/k020pi https://www.reddit.com/r/macbook/comments/k359t1
That's 4 total dead Air counting this thread.

Might be isolated occurrences, but I'd keep an eye out.
 

johnkree

macrumors 6502
Jun 23, 2015
296
294
Austria
Here you go:
https://www.reddit.com/r/mac/comments/k020pi https://www.reddit.com/r/macbook/comments/k359t1
That's 4 total dead Air counting this thread.

Might be isolated occurrences, but I'd keep an eye out.
The failure rate of consumer electronics including laptops is 0.5-3% dead on arrival. So out of the thousands of m1 MacBooks that have been shipped already you’ve found 4 and find this disconcerting?
Let’s say they already sold 200,000 MacBook Airs worldwide. I think it’s much larger but let’s assume this small number to prove how ridiculous those assumptions are.
we would see somewhere between 1000-6000 units according to normal failure statistics. Don’t you think they would turn to Reddit or macrumors? So we can assume that the number of MacBooks failing is way under the usual statistics.
besides, how do you get clicks? With drama. That youtuber didn’t provide anything besides his rants. the clicks he is getting will get him more subscribers and money that the MacBook is worth...
 

AndyMacAndMic

macrumors 65816
May 25, 2017
1,112
1,676
Western Europe
Things break in technology. Guess what, a brand new (years ago obviously) GTX 980 should not be broken right out of the box. But I had to RMA one anyway when I got it. A brand new 1TB Western Digital Black drive should not die within a month of ownership, but I had to RMA one anyway.

This is what you get in technology.
If the computer is not a lemon it should not break under normal or heavy use. Exceptions are always possible of course. Guess what, I had devices fail on me too. But I reacted to a post which said that info about the way of using it was pertinent.
 
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