That sounds like you have a damaged install in some way, if you contact support (or even me via PM with your email) I will get someone to look into it.
As usual the support report etc is best when emailing in, helps us look into your installation in more detail (and find out what is wrong).
Edwin
would re-installing help?
email sent
Although this irrellevent to this thread, Imperial Glory will that work with a GMA X3100 card, I tried the demo but it wouldn't work BUT in the make your play book it says it works :/ just asking as it is a substitute of sorts for Empire TW
+mini ninjas and brothers in arms look epic