Samsung Galaxy Note 5 Design Flaw

[AustinIllini]

I think it's more embarrassing for a grown up to spend 20-50yrs on earth living in society going to college, working in a promising career only to not know how to put a stylus with a writing tip and a blunt end in the correct way. I mean how often are people walking around with the pointed end of a pen or pencil sticking out of their pocket? Darwin awards to all those that can't do it right.

Excuse me while I get a closer look at the sun setting through my telescope.

I don't understand what problem you have with the mentally disabled. So what if the customer has a mental disability? They should still not have to worry about destroying their phone.

It's sad that someone can go to college and not have a clue how good engineering works.

You. Do. Not. Design. A. Product. That. Is. This. Easily. Broken.

Dell would have your computer's CD drive stop working if you put the disc in upside down. That's bad engineering.

 

[AustinIllini]

I'm sorry, but I disagree with you, it's just so ridiculous to hear people putting in the pen backwards. When I first saw that thread in AC, I really thought the issue was that you couldn't put the pen in upside down, with the samsung logo and the action button facing down. I thought it was ridiculous that Samsung would not allow the pen to be inserted that way and it would damage the phone. I didn't even bother reading that thread. Not until they began covering this, that I saw that people were inserting it back end first. I just have to laugh, it's so ridiculous lol. I guess we'll disagree on this because it's hilarious, especially that guy who did it on video, knowing what happens and he did it anyways lol. WOW is all I have to say.

Yes, putting a connector the wrong way, won't break the phone, it may damage the port, but it won't break it. Same way as inserting the pen in backwards, hahaha, won't break the phone, it will just prevent the S-Pen from working well when you insert it into the silo, the phone continues to work.

Inserting a cheap battery you buy online into your phone, can damage your phone, and we've seen that many times. Should replaceable batteries be removed from phones so people won't be able to commit this "error"? Just because they have the option of being able to replace the battery?

There's nothing to agree with. You're not entitled to your own facts. It's poor design.

Inserting a cheap battery? That's an irrelevant analogy. Samsung's stock stylus breaks the phone.

Apple won't let you put your connector in the wrong way. You can't physically do it without significant effort.

 

[pdqgp]

You. Do. Not. Design. A. Product. That. Is. This. Easily. Broken.

Putting a Note Series Stylus in correctly is about as simple as you get. Really, if someone puts it in all the way backwards, then they probably shouldn't operate a toaster, lawnmower and please.....I hope they don't get in front of me at the self checkout at the local grocery store. Please. You. Can't. Fix. Stupid.

Newsflash....don't push the "pointy" end of the stylus as you store it in your phone......it's in backwards. Push on the blunt end. Again, DO NOT push on the end with a POINT on it! Not hard to figure out.

Also worth "noting" that you should not ingest small lithium batteries even though they are shaped simliar to M&M's and don't smoke while filling your car up with gas.

Dell would have your computer's CD drive stop working if you put the disc in upside down. That's bad engineering.

Wouldn't make a difference as I've never tried to put a CD in upside down. Again, common sense.

 

[Fernandez21]

If it's already stuck, how do you remove it without damaging the phone and 're-insert' it the correct way?

I would think if you just slide it further in to push that lever back and then insert something really thin against that side to keep the lever open you should be able to pull then pen back out without damaging it. Maybe using the protective plastic thay came with the phoen?

Not brave enough to try on my own phone though.

 

[AustinIllini]

Putting a Note Series Stylus in correctly is about as simple as you get. Really, if someone puts it in all the way backwards, then they probably shouldn't operate a toaster, lawnmower and please.....I hope they don't get in front of me at the self checkout at the local grocery store. Please. You. Can't. Fix. Stupid.

Newsflash....don't push the "pointy" end of the stylus as you store it in your phone......it's in backwards. Push on the blunt end. Again, DO NOT push on the end with a POINT on it! Not hard to figure out.

Also worth "noting" that you should not ingest small lithium batteries even though they are shaped simliar to M&M's and don't smoke while filling your car up with gas.



Wouldn't make a difference as I've never tried to put a CD in upside down. Again, common sense.

Again, you don't understand how this works. When you test a product, a common suite is what we in the business call "Misuse Cases". If you have a stylus that fits in the device both ways, one of the cases is "Inserting Stylus in Backwards". It's too easy to do and should be prevented.

Your condescending attitude towards end users would never fly in the real world. What if you're using your device in the dark, want to go to sleep, and drop your stylus. You can't see, pick your stylus up and put it back in your phone. Boom, hosed.

There are too many methods to break the device without thinking. Add to that, you don't have to put the stylus in very far to lodge it in there. It's an huge, horrible mistake that Samsung needs to rectify ASAP. I fully expect the fix to come earlier that the next Note device.

You take your Samsung bad engineering solutions too personally. It's okay to be wrong. You just make sure you put your stylus in the right way, as you are not an imbecile.

 

[AustinIllini]

Sitting with a phone in your pockets is a natural act, jamming a stylus backwards is not.

They make it WAYY to easy to do so, however.

 

[Robsan3]

Putting a Note Series Stylus in correctly is about as simple as you get. Really, if someone puts it in all the way backwards, then they probably shouldn't operate a toaster, lawnmower and please.....I hope they don't get in front of me at the self checkout at the local grocery store. Please. You. Can't. Fix. Stupid.

Newsflash....don't push the "pointy" end of the stylus as you store it in your phone......it's in backwards. Push on the blunt end. Again, DO NOT push on the end with a POINT on it! Not hard to figure out.

Also worth "noting" that you should not ingest small lithium batteries even though they are shaped simliar to M&M's and don't smoke while filling your car up with gas.



Wouldn't make a difference as I've never tried to put a CD in upside down. Again, common sense.

You don't have to push it all the way in, accidents happen, even seen it on a tv/dvd player dvd was put in wrong way around and got stuck.
Just admit it its a problem waiting to happen.

 

[AustinIllini]

I would think if you just slide it further in to push that lever back and then insert something really thin against that side to keep the lever open you should be able to pull then pen back out without damaging it. Maybe using the protective plastic thay came with the phoen?

Not brave enough to try on my own phone though.

So all they had to do was make the top of the stylus a little wider so it wouldn't fit in that way. Problem solved. Somehow, though, because it's Samsung, people are idiots.

The whole point of a device is usability. Period. No one needs to read the manual to figure out how to start most devices. This is a huge FUBAR.

 

[pdqgp]

Again, you don't understand how this works. When you test a product, a common suite is what we in the business call "Misuse Cases". If you have a stylus that fits in the device both ways, one of the cases is "Inserting Stylus in Backwards". It's too easy to do and should be prevented.

I absolutely understand. I used to work for a manufacturer in the optics business and it's no different than a document feeder on a copier or a scanner. If the user doesn't remove staples and paperclips they can and often do cause damage that needs repaired. The doc feeder can jamb and damage the rollers, the glass will be scratched causing lines on images, etc. There too, you can't fix stupid. Newsflash, user error can damage products.

Put a phone on the table at a restaurant is just crying out for it to get spilled on due to carelessness or accidents that are everyday misuse cases. Sames is said for putting a glass back on the iP4 series. How many replacement backs were sold but had they been poly based products nothing would likely have happened during a drop. Again, common misuse.

Your condescending attitude towards end users would never fly in the real world. What if you're using your device in the dark, want to go to sleep, and drop your stylus. You can't see, pick your stylus up and put it back in your phone. Boom, hosed.

Again, been there done that in design. Also in the real word using my own phone. It's not hard to touch the end with the pointy tip and re-insert that end into a phone. Ironically an immediate family member of mine is blind so I really do know about tactile feel and uses of devices.

There are too many methods to break the device without thinking. Add to that, you don't have to put the stylus in very far to lodge it in there. It's an huge, horrible mistake that Samsung needs to rectify ASAP. I fully expect the fix to come earlier that the next Note device.

There are more likely to be dropped and broken phones on a more regular basis vs issues with a stylus going in backwards. I hope all manufacturers rectify broken phones due to drops ASAP.

You take your Samsung bad engineering solutions too personally. It's okay to be wrong. You just make sure you put your stylus in the right way, as you are not an imbecile.

I'm not taking anything personally. I'm also not wrong. I think more users need to be aware of what they are doing including simply putting a stylus in pointing side first. Common sense. Again, don't push the pointy end.

 

[Fernandez21]

So all they had to do was make the top of the stylus a little wider so it wouldn't fit in that way. Problem solved. Somehow, though, because it's Samsung, people are idiots.

The whole point of a device is usability. Period. No one needs to read the manual to figure out how to start most devices. This is a huge FUBAR.

If they did that then the top would stick out and not sit flush. So they would also have to make the hole it goes into slightly larger where you insert the pen.

If Samsung wants to "fix" it, best way would be to curve the bottom of the top of the spen so it doesn't get caught on the lever.

 

[pdqgp]

So all they had to do was make the top of the stylus a little wider so it wouldn't fit in that way. Problem solved. Somehow, though, because it's Samsung, people are idiots.

and no coffee mugs should be sold without spill proof lids. all those mug designers are idiots.

The whole point of a device is usability. Period. No one needs to read the manual to figure out how to start most devices. This is a huge FUBAR.

You're right, push the power on button and all is good. Now if people would just put their eyeglasses in their case or not set them optics side down....a huge FUBAR on their part......but I'll say it again, personally accountability & a little common sense go a long way. People need to fix their own stupidity.

 

[gotluck]

Samsung still changed the design which created an opportunity for user error. The change in design has no positive functions. Why would you want this? So you can get off on hearing about people failing? I just don't get it.

 

[lazard]

You. Do. Not. Design. A. Product. That. Is. This. Easily. Broken.

Drop an iPhone on the ground and it will easily break. Poor design.

 

[gotluck]

Drop an iPhone on the ground and it will easily break. Poor design.

That's certainly a negative with the design. At least there is a trade off for a nice looking device. There is no trade off for the change with the pen, it just introduces chance for user error.

 

[pdqgp]

Samsung still changed the design which created an opportunity for user error. The change in design has no positive functions. Why would you want this? So you can get off on hearing about people failing? I just don't get it.

Same could have been said with the glass backed iPhone when it was introduced. Why wasn't that blown of the water? I never understood that either.

That's certainly a negative with the design. At least there is a trade off for a nice looking device. There is no trade off for the change with the pen, it just introduces chance for user error.

Why couldn't the same be said for a stylus that no long petrudes out a bit? I think that plus a self ejecting one is a nice trade off.

Ironically my wife's initial and ongoing comment about her newer iP6 is that it's way slipperier than her previous 4s and much easier for her to drop. Design flaw or just an opinion...hmmmm.

 

[pdqgp]

What's one of the leading causes of injury related to eyeglasses? Poking ones self in their own eye with a temple.

Why? Because people try and put them on with one hand. Especially sun wear. Thus why any optician you visit for a fitting will use two hand and wait to release the temples until they clear your eyes.

User error or a design flaw in glasses that have existed for centuries?

You. Can't. Engineer out. Stupid.

 

[gotluck]

Why couldn't the same be said for a stylus that no long petrudes out a bit? I think that plus a self ejecting one is a nice trade off.

Why couldn't you have a flush, self ejecting stylus that was a little wider at the blunt end so it wouldn't go in backwards? No trade offs

Samsung out-engineered stupid in the past.

 

[pdqgp]

Why couldn't you have a flush, self ejecting stylus that was a little wider at the blunt end so it wouldn't go in backwards? No trade offs

Ask Samsung.

Why isn't my son's iPhone designed to have expandable storage or a replaceable battery. Everything has trade offs. The good news is on the stylus is the fix is 100% user correctable. Just don't f-up your own phone by using just a smidgen of common sense. In the case of my son's iPhone with a battery on it's way out, we're at the mercy of Apple's poor design.

 

[gotluck]

Ask Samsung.

Why isn't my son's iPhone designed to have expandable storage or a replaceable battery. Everything has trade offs. The good news is on the stylus is the fix is 100% user correctable. Just don't f-up your own phone by using just a smidgen of common sense. In the case of my son's iPhone with a battery on it's way out, we're at the mercy of Apple's poor design.

Those things have trade offs though. Build quality for battery and apples software and ecosystem in return for lack of SD.

The pen change has no trade offs.

 

[pdqgp]

Those things have trade offs though. Build quality and apples software and ecosystem in return for lack of SD. The pen has no trade offs.

everything has trade offs. you don't know why the pen was designed as it was so you can't effectively speak to it in those regards. in the end, I stand by my point, people can fix their own stupid pretty easily; but hey, let's continue arguing about it.....

Again, 2 cycle engines are a classic for decades now. Great design, better than a four cycle for many things, with a trade off that users can and will f-them up due to stupidity.

People should be better.

 

[gotluck]

everything has trade offs. you don't know why the pen was designed as it was so you can't effectively speak to it in those regards. in the end, I stand by my point, people can fix their own stupid pretty easily; but hey, let's continue arguing about it.....

Again, 2 cycle engines are a classic for decades now. Great design, better than a four cycle for many things, with a trade off that users can and will f-them up due to stupidity.

There are no trade offs, it was just a mistake. Samsung would let people know if there was an actual reason just to safe face.

 

[pdqgp]

There are no trade offs, it was just a mistake. Samsung would let people know if there was an actual reason just to safe face.

Still waiting on Lawnboy to have provided said actual reasons too. There's no answer Samsung could provide that will appease the public who defends stupid or make the user who put it in backwards feel better about their own lack of smarts.

Now excuse me while I pass the buck about sending money to that lotto winner in africa who needs me to cash their check but needs me to send them money first....

 

[gotluck]

Still waiting on Lawnboy to have provided said actual reasons too. There's no answer Samsung could provide that will appease the public who defends stupid or make the user who put it in backwards feel better about their own lack of smarts.

Sure if there was a legitimate reason, why wouldn't people listen? It is more wise to let this story gain traction?

If there is an actual reason that they are withholding for no reason, staying silent is an even bigger mistake than the pen change.

 

[pdqgp]

Sure if there was a legitimate reason, why wouldn't people listen? It is more wise to let this story gain traction?

They should just come out and tell everyone they thought users were smarter than a 3yr old.

 

[gotluck]

They should just come out and tell everyone they thought users were smarter than a 3yr old.

So the pen was designed in such a way for no reason then and it was a mistake.