I think, unfortunately for the UK, that clause only applies to UK purchases. On the US site we are shown the usual 14 day return period for all colors. At least nothing changed or popped up as I tested the selections.Fab post, you’ve hit the nail on the head re. the cameras and iPhone. I ordered both the Black and Blue but I saw the clause about non-refundable (unless faulty). So I was was on the fence, the blue and carbon camera cover (from marketing imagines) look incredible but I didn’t want to be stuck with it just in case so I cancelled the order the the blue.
All custom colors in 512 gb except the brown are now sold out. Lol, how custom can it be if they can be sold out during a preorder? I thought “custom” and their description of “made to order” was exactly that, they get the order request and make the phone. Did they run out of their allotment of blue and titanium paint? I can understand the concept of a limited production run, but to claim to be sold out of a made-to-order item when regular orders aren’t even open yet make me wonder if something about “custom, made to order” got lost in translation.
Also, I didn’t see those colors described as being offered as part of a limited production run. But it’s probably there in tiny print on their site somewhere. I hate navigating their site and I hate shopping through their site or their app. At least this year it was less glitchy than in past years.
But regardless of return policy, I had been wanting the black color since seeing it in reviews. And I’d been regretting not getting at least one silicone case since I made the last preorder that I canceled.