I've always hated that they can't amend orders before they ready... I guess with the mess that they have they don't trust their reps to amend them LOLYes the online preorder process was a mess. And for some reason, they can’t seem to adjust orders without cancel/reorder even if you call in. Which isn’t a good alternative with all the production backlog.
Somehow my order went through with wrong watchband and I would have had to cancel to correct it. So they gave me $50 voucher to order different one.