I've done it in the UK with zero problems but we do have consumer laws over here which means we have a basic right to return stuff within a certain time period even if we just change our minds.
...but yeah, samsung were brilliant tbh
ps. sounds like you're really not getting on with the screen then
I’m glad to hear it went smoothly for you. I’m possibly going to give it a try. I may try again another time if I do return this one.
I think it’s the luck of the draw and a bit of display lottery here. My S23 Ultra panel is not defective by most standards but it’s just not as good as the one on my S22 Ultra.
Off axis color shift is proving hard for me to get used to. My iPhone and my S22 Ultra have more stable, uniform white from top to bottom and side to side. There’s also an odd “pearlescent” quality I’ve seen before on other phones that I just don’t get on with.
It just looks like a cheaper panel. And I’m paying more than $1000 even with the trade in. The $150 preorder bonus frankly is something I don’t mind giving up this time. All I did was buy cases. Yeah I’ll miss them if I get another S23 Ultra without bonus credits, but I’m using the clear case my husband got me with his purchase anyway.
That lavender just needs to be seen, lol. I’m going to be keeping it in clear cases most of the time.
I plan to get another one if I return this one. But I may wait awhile. Between the lifting up corners some people are reporting and the fact both my husband and I got panels inferior to those on our S22 Ultras, the display lottery may have odds stacked against us right now.
Yeah even my husband who is not sensitive to display disparities said his S22 Ultra panel looked better.
At equal settings, my S22 Ultra display is brighter and just looks better all around.
I’m paying for an upgrade and in this one aspect, there’s a visible downgrade.
And yes I do have a ripping headache and I didn’t have one until I tried reading an article on my S23 Ultra. 😢
Edit: I’m borrowing my husband’s s23 Ultra. His display is actually better than mine. It has off axis color shift but there’s just a better uniformity overall to his display. So there IS hope for me with this phone I just have to play a display lottery I guess.