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ordered a TMO 64gb Silver XS Max from Apple on 9/14 around 10:30PM EST. got the 9/28 - 10/5 window.

Order in progress on Apple.com. along with this message: "This item will take longer than usual to ship. As soon as it’s ready, we’ll send you an update and prepare the shipment."

Is anyone else seeing this message too?
 
It seems weird that none of us are seeing a shipping label created yet. Hopefully when we finally do, the package will already have made several moves. Maybe it’s just a UPS hiccup. I typically see a shipping label created before Apple updates the status to PFS.
 
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It seems weird that none of us are seeing a shipping label created yet. Hopefully when we finally do, the package will already have made several moves. Maybe it’s just a UPS hiccup. I typically see a shipping label created before Apple updates the status to PFS.

UPS’s website has been messed up today and many with tracking numbers aren’t seeing updates you would expect. I’m hoping the same thing you are!
 
ordered a TMO 64gb Silver XS Max from Apple on 9/14 around 10:30PM EST. got the 9/28 - 10/5 window.

Order in progress on Apple.com. along with this message: "This item will take longer than usual to ship. As soon as it’s ready, we’ll send you an update and prepare the shipment."

Is anyone else seeing this message too?
Yes, mine and my wife’s both show that.
 
I see a lot of people who ordered at around 12am and still are in this thread.

I ordered in the morning. There must have been a strong initial burst and then an immediate tapering off.
 
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Mine says this...

Screen Shot 2018-09-19 at 5.38.35 PM.png
 
Oh no. Mine says preparing to ship. :confused:

It’s supposed to be 9/28-10/5. That doesn’t show as changed. Which is promising.

Don’t get me wrong, I would have loved to get it on launch day. But we meant to pick our phones up at the store. Not have them delivered. I’ve got places to be. It would be fine if UPS delivers early in the day, but I’m at the end of their route. My husband made a mistake placing my order. He got the wrong model which in turn resulted in the wrong method of delivery.

I hate 3:00 am preorder. East coast stinks. Lol, though we actually ordered a little before 5:00 am. Neither one of us was terribly awake.
 
it'd be great if everyone could put order times etc. in their signatures. would help everyone keep track :)
 
ordered a TMO 64gb Silver XS Max from Apple on 9/14 around 10:30PM EST. got the 9/28 - 10/5 window.

Order in progress on Apple.com. along with this message: "This item will take longer than usual to ship. As soon as it’s ready, we’ll send you an update and prepare the shipment."

Is anyone else seeing this message too?
Yes I have the same message and it’s still there even though it’s “Preparing to ship”
[doublepost=1537397829][/doublepost]
Yes I have the same message and it’s still there even though it’s “Preparing to ship”
Well now it says this-
 

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How long does it take them to prepare a freaking phone to ship?! They've been preparing mine for shipping all day now. LOL
 
How long does it take them to prepare a freaking phone to ship?! They've been preparing mine for shipping all day now. LOL

It will not move off this status until tomorrow at the earliest. Even those who went to this status on Sunday and have a tracking number by tracking by reference are still showing it.
 
It will not move off this status until tomorrow at the earliest. Even those who went to this status on Sunday and have a tracking number by tracking by reference are still showing it.
Dang thats slow. If they had similar delivery date as ours that'd make sense.
But if they had launch day delivery and still can't track it on UPS, well either their dates will be pushed or our phones show up early.
At this point I'm only hoping for a Monday - Wednesday delivery.
 
ordered a TMO 64gb Silver XS Max from Apple on 9/14 around 10:30PM EST. got the 9/28 - 10/5 window.

Order in progress on Apple.com. along with this message: "This item will take longer than usual to ship. As soon as it’s ready, we’ll send you an update and prepare the shipment."

Is anyone else seeing this message too?
Got the same phone with tmobile too
Ordered one hour after preorder.
Mine says preparing to ship already got charged on my credit card
 
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Dang thats slow. If they had similar delivery date as ours that'd make sense.
But if they had launch day delivery and still can't track it on UPS, well either their dates will be pushed or our phones show up early.
At this point I'm only hoping for a Monday - Wednesday delivery.
Apple never changes the status to shipped until it is a day away for new product launches. Like my Apple Watch S4 has already departed China per UPS but the status on apple.com is still preparing to ship. I’m sure tomorrow afternoon it will change to shipped and I’ll receive a shipped email.
[doublepost=1537401981][/doublepost]FWIW my S4 Apple Watch placed in a separate order from iPhone max at around 12:10am pdt has left China already per UPS but when I look at the status on apple.com it shows the message about, “We are finalizing some details before we ship...”
 
Screen Shot 2018-09-20 at 8.14.16 AM.png
Screen Shot 2018-09-20 at 8.14.01 AM.png
Mine is still saying processing items :( I guess apple Singapore ships later due to being closer to China.
 
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I’m so sad that I ordered at 2:30 am central time, so 30 mins into preorders and I’m in this time frame. I really hope I get it by Monday at least.
 
ordered a TMO 64gb Silver XS Max from Apple on 9/14 around 10:30PM EST. got the 9/28 - 10/5 window.

Order in progress on Apple.com. along with this message: "This item will take longer than usual to ship. As soon as it’s ready, we’ll send you an update and prepare the shipment."

Is anyone else seeing this message too?

Yep, mine says this as well. 512 Xs Max.

My wife's Gold 512 Xs Max is preparing to ship. Mine still says processing. :/ Oh well. I do think we'll be waiting till next week or longer.
 
Somehow I feel like I’m the only one who is not getting my XS even though I ordered it on launch day (I know, it’s not true). Ordered an iPhone XS 256GB SG 7:00am EST on the 14th - got 28th to 5th. The money was FINALLY reserved on my card at 11:15pm today - no update to the order yet, but at least some progress!
 
Somehow I feel like I’m the only one who is not getting my XS even though I ordered it on launch day (I know, it’s not true). Ordered an iPhone XS 256GB SG 7:00am EST on the 14th - got 28th to 5th. The money was FINALLY reserved on my card at 11:15pm today - no update to the order yet, but at least some progress!

My charges just showed up on my credit card as well.
 
Yep, mine says this as well. 512 Xs Max.

My wife's Gold 512 Xs Max is preparing to ship. Mine still says processing. :/ Oh well. I do think we'll be waiting till next week or longer.
The same thing is going on with my apple watch been charged since this past sunday and still says preparing for shipment. No label yet from UPS
 
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