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Series 4 orders (UK)
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I really don’t think they have a clue.
FWIW I’m on a Sim only red entertainment plan that I like you renewed on the 2nd of August. Got my SSSB watch from apple this evening and tried to set up in the app but got a your plan isn’t eligible. Called them up and after being put through to retentions strangely said adding to my plan was fine and they took my IMEI and EID of the Watch and told me about the £5/month charge and said that it would update overnight and to reboot the watch in the morning and it’ll work.
If I go into mobile data in the Watch app it does see my Vodafone data plan but just says waiting next to it and watch says no data plan. I’ll see what it says in the morning but I’m not holding my breath. In fairness to the guy I spoke to he said there had been no training and he had to keep calling over the one person who knew to help. Management at CS should be hanging their heads in shame.
My Vodafone tracker now says I'll be waiting 3 to 4 weeks for delivery. So they were clueless at pre-order, and misleading customers as to what they were getting and when they were getting it.
I had error code 007 when I tried to setup a new plan. Chatted to online support who then told me to call a number via landline (0800 956 6000). Another part of my error message was not being eligible to add another line to my device.
After calling the 0800 number they asked for the EID of the watch (available via the Apple Watch app), did some jiggery-pokery at their backend and about 30 mins later I had “Activating” in the Mobile Data section of the Watch app.
Alll working now!
I had error 003 when trying to move my Watch data plan. Phoned EE who took the EID of my new Watch and told me it might take 24hrs to take effect, so I’m hoping it will have resolved itself over night.
I followed the Apple guidance for their support website (to remove the plan) put clearly that was not sufficient for the change over to work.
I followed the Apple guidance for their support website (to remove the plan) put clearly that was not sufficient for the change over to work.
Hi Guys, for those who weren’t successful today, does anyone know if apple will be providing a 6am reserve and pickup instore link for the S4’s? If so can you send it across?
Thanks
Thanks
Can I ask what deals those on EE are on?
I was looking at the 44mm Space Grey Aluminium and on the website it’s £29 per month with £29 up front for 2 years.
I’m with them already SIM free but wondered if anyone managed to get a better deal from EE??
Thanks
I was looking at the 44mm Space Grey Aluminium and on the website it’s £29 per month with £29 up front for 2 years.
I’m with them already SIM free but wondered if anyone managed to get a better deal from EE??
Thanks
Still processing orderAnyone else with same delivery dates as mine?
I've still got 1 Oct - 8 Oct, so you're doing better than me.
Well I picked up my 2 watches yesterday and all went well. Checked my bank this morning expecting the payment to have have changed from pending to cleared. I was shocked to see the pending payment has disappeared and it has released the money back into my account. Have I got free watches? What’s going on!
Just bagged a 40mm SG Aluminium with Cellular and GPS with sports band on JL by looking this morning at 6.30am on the off chance. Only one in stock now so grab it now if you want it!
I’ll be collecting mine tomorrow!!
I’ll be collecting mine tomorrow!!
Just bagged a 40mm SG Aluminium with Cellular and GPS with sports band on JL by looking this morning at 6.30am on the off chance. Only one in stock now so grab it now if you want it!
I’ll be collecting mine tomorrow!!
Now out of stock. The 44mm version is still in stock though.
Yeh was in Apple Store Edinburgh and stood beside a customer who was getting told this by Sales Assistant - will swap out entire watch for any reason for up to (I think) 30 days (was at least that, maybe longer).
Also - thank you to my 5 year old that woke at 3am this morning (after being too indecisive about the model (and not liking Argos returns policy), I ended up not getting one yesterday) - I checked JohnLewis app, the model I wanted was in stock (44mm SB Alu Cell Sports Loop) - picking up from Waitrose tomorrow!!
(they also still had the 44mm SB Alu Sports Band the last time I checked)
I tried to swap bands yesterday and asked two Apple assistants. Both said I couldn’t do this
Been following this since the start. I tried to order from everywhere and finally managed to snag a 44mm from JL yesterday and it's actually coming today
Impulsively ordered a 44mm Alu silv/white from EE last night. Was showing as “in stock, delivery within 28 days.” Odd. My order is confirmed but still showing as pending.
Has anyone received one from EE yet?
Ordered a 64gb silver XS Max at the sane time which is coming today.
Has anyone received one from EE yet?
Ordered a 64gb silver XS Max at the sane time which is coming today.
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I think what is meant here is that they will exchange a complete watch unit (including band) for another...... but not just the strap.
My dad had ordered a SG sport strap for collection yesterday but on arrival was able to swap instead for one with a sport loop. They refunded original purchase to a gift card and then just used against the new one.
Note ‘will swap out entire watch’. You can’t mix and match. There’s no barcode on the band box, so there’d be no way to keep tabs on inventory.