What? I left iOS for Android 3 years ago and this was one of the reasons why (there were many!) You're telling me Apple STILL hasn't fixed it?
looool
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All Devices So, I’m assuming... Mail is just gonna stay broken...
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What? I left iOS for Android 3 years ago and this was one of the reasons why (there were many!) You're telling me Apple STILL hasn't fixed it?
looool
Yup. Saw that. And in Mac Mail as well. Which is an app they have similarly ignored.
Someone ought to tell Apple / Microsoft that there are still plenty of cases where email - on a properly designed and functioning app - is still a necessity, and has not yet been replaced by Text or Instagram.
Though, in all fairness, I've had issues when trying Thunderbird and Spark, too - so its like no one has quite got a handle on this function, or when to leave it alone and stop trying to set operational features best left to the user.
Welcome to the new Apple. Give support a call and this is what will happen.
First, they’ll tell you, “This is the first time I’ve heard about this issue and I’ve talked to thousands of customers.”
Second, they’ll have you do a DFU installation.
Third, they’ll escalate to Engineering. Engineering will request logs. After reviewing the logs, Engineering will tell you the issue is with your e-mail provider.
Fourth, you’ll ask for additional information and Engineering will tell you it is a known issue and to keep your iOS up to date. Your advisor will tell you, “This is Apple’s official position on the matter, so I will be closing this case. If you continue to experience this issue, please reach-out to Apple Support after the next iOS update.”
Rinse and repeat.
For some reason, the new Apple is highly resistant to admitting persistent software issues. Customers just want a fix, but for whatever reason, the new Apple is terrified of even acknowledging a persistent bug.
First, they’ll tell you, “This is the first time I’ve heard about this issue and I’ve talked to thousands of customers.”
Second, they’ll have you do a DFU installation.
Third, they’ll escalate to Engineering. Engineering will request logs. After reviewing the logs, Engineering will tell you the issue is with your e-mail provider.
Fourth, you’ll ask for additional information and Engineering will tell you it is a known issue and to keep your iOS up to date. Your advisor will tell you, “This is Apple’s official position on the matter, so I will be closing this case. If you continue to experience this issue, please reach-out to Apple Support after the next iOS update.”
Rinse and repeat.
For some reason, the new Apple is highly resistant to admitting persistent software issues. Customers just want a fix, but for whatever reason, the new Apple is terrified of even acknowledging a persistent bug.
Yeah, happened enough to me that I went back to the default Gmail app. Which is annoying as there’s no dark mode (not rolled out to me, yes I’m aware some have it), and the iPad feature support is absolutely pitiful STILL!
The one redeeming feature of the Gmail app is that it actually works - what an endorsement for an email app in 2020, haha.
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people have reported since the beginning, apple has decided to ignore it
As others know, Mail is still broken. In addition to everything that is already discussed here, I often look at my inbox, see mail from today and at the bottom of the app, it says “last updated yesterday” - which makes me smile, before returning to another email app.
I would argue this has long been Apple's modus operandi. It has a long history of ignoring hardware and software issues - preferring to direct users to their Community Forums whether the poster would then get ravaged by the more rabid Macolytes, who would defend every Apple product and decision by blaming the user, calling them names or questioning their parent's decision to have them at all. All the while Apple would remain mute and hope the furor would just go away.
Apple only gets involved if the issue hit the mainstream Media, and that starts to make the company looks bad. And then, it will initially try the same ploy as their fanboys - "You're holding it wrong" a particularly memorable example of that.
If that fails and Media gets even louder, Apple will find a cheap fix (not solution) that will do - a silicone bumper case for the above example, a bulgy battery pack case, turning off the temperature gauge on a heat sink....the examples are long.
Insofar as, say, neither the NY Times nor Washington Post or some of the bigger, well-known tech mags have spent any time commenting on this particular issue, and telling people to immediately avoid the product (and maybe consider a different OS entirely) that's why its not been fixed.
And insofar as it looks like upcoming Apple gatherings may be cancelled because of COVID-19 - so they'll not hear of the issue first hand - it will remain a 'forgotten' issue.
Not really funny and very inappropriate. It's affecting one hell of a lot of people.
The latest update has stopped it checking every 30 mins now too. So something else messed up, as well as AirPods not working on calls. Oh joy
Honestly? I gave up on Apple Mail 8 years ago and although it's better than it was was its still not good enough for an essential app thats native to the OS. Even Outlook is better on macOS. Ive been using Spark for a while now and now that I've got a handle on its Smart mail sorting I really like it. Using it on all my devices now and as soon as they get smart mailbox syncing across all platforms sorted I will not be changing any time soon.
Reported it on every beta following the 13 launch.
On the original 13 betas too.
This quote from Musk has been picked up by tons of sites. Very excited he called them out.
Mail’s still broken in 13.4 beta 5. “ n unread” message, yet no emails! Like stumpybloke said, they’re muppets!
It's time to play the music
It's time to light the lights
T's time to meet the Muppets on the Muppet Show tonight 😂
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On a serious note though. I’ve noticed that Outlook for me is now displaying the same delay as Mail. Notifications of new mail followed by a refresh before being pushed to my iPhone.
It's time to light the lights
T's time to meet the Muppets on the Muppet Show tonight 😂
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On a serious note though. I’ve noticed that Outlook for me is now displaying the same delay as Mail. Notifications of new mail followed by a refresh before being pushed to my iPhone.
We've accepted a few iOS 13 versions ago that clearly this issue runs deeper than what Apple is capable of fixing until iOS 14 at this point. Pretty unfortunate, but our reality.
Yup same. Im starting to subscribe to the theory this isn't a Mail app-specific issue but some general background refresh issue/bug in iOS.
I’ve been following this thread for months because I have several IMAP, Yahoo, and GMail accounts that I need to check all the time. Nothing but problems with notifications, lack of refresh, etc. for months. I finally got fed up enough that I used iTunes to do a backup, iOS restore, data restore on both my iPhone and iPad. I know others have tried this with no improvement, but it definitely helped with mine and possibly even fixed it. Just wanted to share since this is such a mess for everybody.
So, a patch (sorry...update) to iOS today and includes this -
Mail
• Always-visible controls to delete, move, reply to, or compose a message in conversation view
• Responses to encrypted emails are automatically encrypted when you have configured S/MIME
Fixes
• Fixes an issue in Mail where messages may appear out of order
• Addresses an issue in Mail where the conversation list may display empty rows
• Resolves an issue where Mail may crash when tapping the Share button in Quick Look
So nothing done by the looks of things to, y'know, have the app actually get the mail. Will wait for the thing to install and see what this means.
Sometimes, ya just can't make this stuff up...
ADDENDUM: Nope. Same lag. Nothing's been done...
• Always-visible controls to delete, move, reply to, or compose a message in conversation view
• Responses to encrypted emails are automatically encrypted when you have configured S/MIME
Fixes
• Fixes an issue in Mail where messages may appear out of order
• Addresses an issue in Mail where the conversation list may display empty rows
• Resolves an issue where Mail may crash when tapping the Share button in Quick Look
So nothing done by the looks of things to, y'know, have the app actually get the mail. Will wait for the thing to install and see what this means.
Sometimes, ya just can't make this stuff up...
ADDENDUM: Nope. Same lag. Nothing's been done...
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