Yeah...I agree. It's unfortunate. I just don't understand...why do people still support apple when they would be treating customers like that....like a poor bastard.
I would be the last to try to convince anyone that Apple's hardware, OS and software environment is ideal or even close - it isn't. It has failures, gaps and head-knocking irrational logic flaws liberally sprinkled all around. The reason my mobile tech "persona" has gone to Apple is because the alternatives, which I have used extensively, are even worse.
To quote the old commercial: "What's a mother to do?"