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My t mobile app chat hasn't been able to connect since yesterday. So annoying. On WiFi and lte home and away.

Yes, TM chat is having issues! I ended up contacting them via their FB page using Messenger and got through (for a different issue -getting an unlock code for an old 7+ I want to sell.)
 
BUT -- you have to also look at the total cost over the next 12 months if you plan on upgrading every year and take everything into consideration.. Remember -- if you were JOD on what you currently have and you do IUP -- you still need to pay your remaining lease payments AND turn it in. Of course you can opt to pay the remaining payments plus the buyout (for me thats $460 plus tax = $499.68) and turn around and try to sell it.. If I dont buy it out -- thats $225.94 remaining (8 payments plus tax). Then I'm looking at $94.78 upfront to Apple for the tax, and $54.08 for the next 12 months. Thats $743.74 for 12 months -- PLUS the $225.94 in remaining payments on the JOD lease. Now you're paying $969.68 over the next year to upgrade -- IF -- you took the X on JOD.

Now -- assume the pricing of 379 down/26 mo is accurate -- and you're on JOD now -- your total price over next 12 months is $691. Youre paying tax upfront on the 379. You're then paying tax on each individual payment. For me thats $411.68 upfront, $28.24 month. If I go 12 months -- thats 750.56 -- but -- I'm also not stuck with the remaining payments on my existing JOD.

I'm at the point now where I kind of want to get out of being stuck in JOD.. Its not the program it used to be.. Tmo has become quite obnoxious about it as well -- i.e. not announcing pricing until 12 AM PDT day of pre-order launch.
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And what exactly do they consider Tier 4?

I'm currently on EIP, so yeah, I need to pay my phone off. But I'll just throw the remaining balance on a card, request an unlock from TMO and sell it on Swappa. I *should* pocket enough to pay off the card I paid the remaining balance with AND cover the $150 upfront cost for the Apple iUP.

And yeah, I agree on getting out of the JoD/EIP loop. It gets annoying year after year to hope for TMO to throw you a bone. At least with Apple I know what I'm getting AND I don't have to go through the annoying process of selling my phone (when on EIP). Even with the updated pricing for this round of iPhones via TMO, I'm still going with Apple. Trying to future proof my yearly upgrade experience to make it as painless as possible.
 
I just got off he phone and got the “we have no pricing information speech” so I don’t know what’s true and what’s not. Guess I’ll call in at midnight and see what’s what.
 
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Called 611 and guy had all the info. He said for Xs Max 256gb would be $529 down on EIP and JOD...and I'm Tier 1 which means I have the best offers and highest rated according to him.
 
Called 611 and guy had all the info. He said for Xs Max 256gb would be $529 down on EIP and JOD...and I'm Tier 1 which means I have the best offers and highest rated according to him.
But how many years tenure do you have?
 
So buying the Tmobile iPhone at full price from Apple store will still mean it’s unlocked right? So just like sim free?
 
Just called a TMO rep and he told me that their pricing had updated for JOD and I inquired about XS MAX 64 GB and he said $110 down + $40 month because we're well qualified customers. I made sure to verify this information with him three times before I hung up the phone and he said that was the correct pricing.

Why does this seem wrong?
 
Just called a TMO rep and he told me that their pricing had updated for JOD and I inquired about XS MAX 64 GB and he said $110 down + $40 month because we're well qualified customers. I made sure to verify this information with him three times before I hung up the phone and he said that was the correct pricing.

Why does this seem wrong?

Will you see this price when you order online, or do you only get this price if you call in your order? Obviously calling would take significantly longer and maybe miss out on the first batch.
 
They are piss drunk with their down payment pricing for JOD. Absolutely ridiculous.

Kind of and the prices have increased a lot during the past few years. I'm still on the iPhone 7 Plus and original price was $869 and that was pretty much the top of the line then. In just two years it went up $400 and the T-mo EIP plan was made for $720 for 2 years ($30 x 24mo).
 
Just called a TMO rep and he told me that their pricing had updated for JOD and I inquired about XS MAX 64 GB and he said $110 down + $40 month because we're well qualified customers. I made sure to verify this information with him three times before I hung up the phone and he said that was the correct pricing.

Why does this seem wrong?
At this point, we all will just have to give it a crap shoot and see what the prices are tomorrow LOL....
 
So glad I switched to Apple’s upgrade program today.

Folks, with a lease, which EIP/JoD are, your aim should always be to pay as little upfront as possible. It doesn’t make any sense to put a large down payment on something you’re going to trade in within a year or so...you’ll essentially be throwing that money away.

If you plan on keeping your phone for 2 years then yeah, it makes sense. But for the love of all things holy, if you’re an annual upgrader like I am, jump ship to Apple. $379 upfront for a phone is absurd—and you still have to pay for insurance! At least Apple’s monthly payment includes AppleCare! With the iUP you’ll pay $150ish upfront and $54/month for the base XS Max. It’ll take a smidge more than FOUR months of payments PLUS that $150 downpayment to equal TMO’s downpayment LOL.

Oh, and you have to have a PERFECT credit score to get the special pricing? FOH!!

I have been saying this to everyone!!! I made the switch yesterday to Apple upgrade program and got my pre approval in less than a minute. Tonight at 0301 est just open up the Apple Store app and click! No HUGE down payment for my 512GB Max . Taxes and first months payment that’s it.
 
T-Mobile's Equipment Installment Plan will require a $279.99 down payment for the 64GB iPhone XS, with monthly payments at $30. Higher down payments of $429 and $629 are required for the 256 and 512GB models.

For the iPhone XS Max, T-Mobile will require customers to pay $379.99 up front, with monthly payments at $30 per month. A downpayment of $529 is required for the 256GB iPhone XS Max, while a $729 downpayment is required for the 512GB iPhone XS Max.

T-Mobile customers can get an aluminum Apple Watch Series 4 model for $0 down with monthly payments of $20.83 for the 40mm version and $22.08 for the 44mm version. Stainless steel models will require a downpayment of $171.99 (40mm) or $221.99 (44mm) with a monthly payment of $22.

T-Mobile says that its "super well-qualified customers" can pre-order iPhone XS and iPhone XS Max models for $0 down, with the chart above pertaining to "well-qualified customers," so pricing may vary.

Customers who trade in an eligible iPhone can get up to $300 towards the purchase price of a new iPhone


Front page of macrumors
 
I have been saying this to everyone!!! I made the switch yesterday to Apple upgrade program and got my pre approval in less than a minute. Tonight at 0301 est just open up the Apple Store app and click! No HUGE down payment for my 512GB Max . Taxes and first months payment that’s it.
But they won't accept a debit card for payment. Not everyone uses credit cards.
 
I just asked via the chat in the app, and the Galaxy Note 9 would be $82 up front and $40 a month for JOD. Same with the iPhone X as is. I’ve qualified for zero up front on all of my prior JOD upgrades, so I’m guessing the above with the $109 up front for the Xs Max is correct.
 
I don’t know about anyone else, but all I know is I have a 10 month old IPhone X that is super fast, gets great battery life, and I’m happy with it. I’m on the fence about the Max — but every time I considered a plus in the past, I saw it in person and passed. I upgrade every year since I joined T-Mobile 4+ yrs ago, this may be the year I decide to pass and just buy my X out when the lease is done in 8 months. It gets to a point where it just ends up being foolish.
 
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Regarding credit score requirement of 850, there are other lesser known credit ratings that go up to 990 so the 850 is either a typo or just using a different scale. As long as you are in the range of "exceptional" you are fine.
 
Will you see this price when you order online, or do you only get this price if you call in your order? Obviously calling would take significantly longer and maybe miss out on the first batch.

Because I'm JOD it has to be done via phone. However, I called in 2 minutes before pre-orders went live last year and I got through okay and received my phone on launch day.

Something tells me we won't have to worry about the stock depleting quickly this year because those prices for non-well qualified are crazy. It will definitely be holding a lot of people back from MAX.
 
$500 down just to turn in the current one seems a bit much.
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So think you'll go the upgrade financing vs paid in full route? I guess I'm just feeling more tugged toward Apple's program since the last few years of trying to upgrade with T-Mo have been a bear.

Definitely the financing. That is what I thought I was on with t-mobile until I realized how wrong I was. I just want a steady payment plan that basically stays the same and I just upgrade each year. The iPhone upgrade plan T-Mobile stuck me on last year was a joke. I don't want to buy a phone with a huge down payment.
 
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I was just told via 611 that down payment is $109.00 and $40 a month for the iPhone Xs Max 64gb on JOD. They said they won't be able to know exactly if you have qualify for $0 down cause some will until pre order time and they check your account.
 
I was just told via 611 that down payment is $109.00 and $40 a month for the iPhone Xs Max 64gb on JOD. They said they won't be able to know exactly if you have qualify for $0 down cause some will until pre order time and they check your account.

This is based on super power credit? I was offered $0 down for note 9 so I assume I qualify. But if I get a cranky service person tonight I want to know it's 109 as a worst case which is a great deal.
 
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