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Mine was charged as well pro max 128GB Sierra blue
 

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It looks the sierra blues are getting charged. If I remember correctly from previous years T Mobile did this in batches of specific models or colors. Anyone with graphite color get charged?
 
So, I ordered 3 phones, starting at 5:02am PST. 2/3 phones tmo can't find the orders. Signed EIP for both. Order numbers for both & they can't locate orders. Not the first pre-order issues I've had. Both the missing orders were done thru website, which was glitchy, but I got them done, I'd thought. Pain in the a**.
 
spoke to a rep just now that said all estimates on the site are wrong and should be updated most 512gb and 1tb are late october early november shipping
 
No charge yet for me either. 13 Pro 256GB graphite. Placed order at 8:37am EST. Shipping estimate is 24-27 September.
 
Both my spouse and I have iPhone 12 Pros. So if we trade in under our current plan (not Magenta), each of our two phones will get 640 (Apple) + 200 (Tmobile) - is that correct? I wonder if the 200 dollars from TMOBILE applies to one phone per account or any phones under the same account.
I’m an employee. The plan HAS to be magenta max or one plus to get any promo. I didn’t see any promo pricing other than that, so though you will get a trade in value if the phone you currently have are paid off, it won’t be as much as it would if you were on a qualifying plan. I’m in no way suggesting you change your plan if you’re happy with your pricing, just letting you know how it’s working this year.
 
Placed my preorder when they started yesterday for blue 13 pro max,T-Mobile tried to charge my account last night but Card wouldn’t let it go through and threw up a fraud alert. I contacted bank this morning and cleared the charge and called T-Mobile to rerun card but they said system wouldn’t let them and they had to rerun order and I lost my 24th ship date! It is now 25 to October 5th. I hate this apple anytime I ordered through them always hold the order if card doesn’t go through and you don’t lose your place . Dang it T-Mobile. Anyone else have this happen?
 
I did change my plan after bugging staff on FB a few times. They were very helpful giving me what I needed to know. Bottom line was it would work out to me paying $9 more a month over if I'd just swapped phones. So I pay more, but the plan offers more as well, and I do get a guaranteed trade of $800 every two years.

My order shows the small charge that resulted as paid.
 
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Placed my preorder when they started yesterday for blue 13 pro max,T-Mobile tried to charge my account last night but Card wouldn’t let it go through and threw up a fraud alert. I contacted bank this morning and cleared the charge and called T-Mobile to rerun card but they said system wouldn’t let them and they had to rerun order and I lost my 24th ship date! It is now 25 to October 5th. I hate this apple anytime I ordered through them always hold the order if card doesn’t go through and you don’t lose your place . Dang it T-Mobile. Anyone else have this happen?
I had that happen before once. For me fortunately It didn’t move up my date. Still got it release day. I do remember the system automatically re running the card again in about 24 hours. I think it was less.
 
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So, I ordered 3 phones, starting at 5:02am PST. 2/3 phones tmo can't find the orders. Signed EIP for both. Order numbers for both & they can't locate orders. Not the first pre-order issues I've had. Both the missing orders were done thru website, which was glitchy, but I got them done, I'd thought. Pain in the a**.
This happened to me yesterday. I had to reorder the iPhone. I signed the EIP and got the confirmation email saying order complete and provided me with an order number. But I never got the other emall saying a device order had been placed and could never find the order status on the website. I called T-Mobile and they confirmed something went wrong and I needed to reorder the phone. When I did reorder the phone I got all of the above mentioned emails and the order shows up under my order status of my account. Oddly enough when I reordered it kept the same order number. Not sure what happned but it delayed my order to 9/25-10/5 on the shipping.
 
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Placed my preorder when they started yesterday for blue 13 pro max,T-Mobile tried to charge my account last night but Card wouldn’t let it go through and threw up a fraud alert. I contacted bank this morning and cleared the charge and called T-Mobile to rerun card but they said system wouldn’t let them and they had to rerun order and I lost my 24th ship date! It is now 25 to October 5th. I hate this apple anytime I ordered through them always hold the order if card doesn’t go through and you don’t lose your place . Dang it T-Mobile. Anyone else have this happen?
So my card was just charged for the new order I had to place so maybe I’ll be getting by 24th after all instead of 25th to October 5th. As the T-Mobile rep said it would not charge till it was ready to ship. So here is keeping my fingers crossed! I already sold my 12 max pro and hate being without my iPhone that long.
 
Good to hear man! I’m sure they might be going in color order. They’ve done that before.
Yep!! If yours has not been yet likely soon :) … now the looong week ahead lol 😆 … I prolly get to play with my recently ordered Apple leather case though b4 Fri haha
 
So my card was just charged for the new order I had to place so maybe I’ll be getting by 24th after all instead of 25th to October 5th. As the T-Mobile rep said it would not charge till it was ready to ship. So here is keeping my fingers crossed! I already sold my 12 max pro and hate being without my iPhone that long.
I hear ya, posted my 12PM up on eBay so that I have to ship the day the new phone (hopefully arrives) lol
 
Yep!! If yours has not been yet likely soon :) … now the looong week ahead lol 😆 … I prolly get to play with my recently ordered Apple leather case though b4 Fri haha
Hey same! Haha I got my silicone red one in the mail yesterday from apple. It’s going to be a long week.
 
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This happened to me yesterday. I had to reorder the iPhone. I signed the EIP and got the confirmation email saying order complete and provided me with an order number. But I never got the other emall saying a device order had been placed and could never find the order status on the website. I called T-Mobile and they confirmed something went wrong and I needed to reorder the phone. When I did reorder the phone I got all of the above mentioned emails and the order shows up under my order status of my account. Oddly enough when I reordered it kept the same order number. Not sure what happned but it delayed my order to 9/25-10/5 on the shipping.
I re-ordered phones. One is delayed, and the other is still 9/24, although we changed colors to get the 9/24 date. Also got $25 bill credit.
 
So, I ordered 3 phones, starting at 5:02am PST. 2/3 phones tmo can't find the orders. Signed EIP for both. Order numbers for both & they can't locate orders. Not the first pre-order issues I've had. Both the missing orders were done thru website, which was glitchy, but I got them done, I'd thought. Pain in the a**.

Wow! Thats nuts they were missing and you had signed the EIP so you even had the email for them? I'd be showing them my emails and tell them escalate to their technical team to see what happened.

I'd be furious if it caused my date to be pushed back and I'd also be asking for a bill credit to compensate too. T-Mobile is usually pretty good at compensating if they ever do mess up.

So my card was just charged for the new order I had to place so maybe I’ll be getting by 24th after all instead of 25th to October 5th. As the T-Mobile rep said it would not charge till it was ready to ship. So here is keeping my fingers crossed! I already sold my 12 max pro and hate being without my iPhone that long.

What?! You reordered today and got charged today?! Wow! What did you order? Im guessing it must have bee 128gb? Seems they are all going out cause it seems T-Mobile had the most of those.
 
Cancelled my 12PM 256 Sierra Blue preorder from yesterday... Switched to the 12P 256 Sierra Blue. Might change that to Graphite because it still has a 9/24 ship date.
 
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