Carrier T-Mobile iPhone X/8 Pre-Order and Dispatch Thread

[iTone]

My and my sisters X’s have been marked shipped by T-Mobile and UPS tracking provided. Both say they will be delivered on Friday November 3rd. I ordered both at the preorder time on the 27th. Can’t wait, we are both so excited. I already got us cases and screen protectors.

 

[Mike_dougE]

i’d call them. probably easier

Yeah just called quick add it’s $15

 

[MacintoshDan]

I ordered at 8 am on the 27th in store, order still says processing 11/3-11/10. What are the chances it will come on the 3rd and whats the chances that they bump me to a later date?

I’d say 50-50

 

[piranhadonna]

I bought a clear otterbox with blue sparkles, a mood case by case mate, a screen protector by case mate, and a ankers wireless charging pad. My stuff was a little more pricey, but I prefer to just go with the brands I know, so I know I won’t have any issues. Bought a offbrand case for my iPhone 7 last year and it scratched it up, not even 48 hours after I got the darn thing!

Ha I just bought the mood case as well!!

 

[lordofthereef]

I think this year a lot of people went straight to Apple to order because of the fiasco with last year’s launch. Unfortunately this year Apple is pushing a lot of the IUP preorders up to the front of the queue, and those who ordered within the first 30 minutes have dates after 11/3. My Apple orders have dates of 11/17-11/24 and I ordered 6 minutes after T-Mobile.

That’s a fair theory. I didn’t order last year (but entirely true. We ordered a phone for my wife but it was standard
Black with base storage, so nothing fancy), but the 6s orders were a nightmare.

I won’t thoenthe entire story out here because it’s too dang long (for the reader and me lol) but I got the wrong phones ordered twice, trade ins wiped accidentally (and then lost at warehouse), credits not applied properly, but finally got a besrltnfree 6s plus out of it over three months of calling to find a resolution.

We reserved a phone for in store pickup at Apple as well as T-Mobile (since I was nervous how T-Mobile might work out) but was considering canceling that now that T-Mobile has shipping details in. My wife is still deciding if she wants an X; she just got an 8 that she loves though and thinks she might just wait to see what she thinks of my phone. I think Apple charges Cards day if so I either need to decide the day before, or go pick it up, leave it sealed, and have her decide what she wants within the return window.
[doublepost=1509413457][/doublepost]

False

Device Protection may only be added during a “qualifying event”. Typically, this is within 14 days of the purchase (order date) of a T-Mobile USA branded device from an authorized T-Mobile channel (T-Mobile retail stores nationwide, authorized postpaid dealers, Costco, Customer Care, for existing customers, T-Mobile.com, and Telesales, 1-800-T-Mobile). Additionally, there are occasional “open enrollment” periods. Qualifying events apply to new customers and existing customers who are upgrading their device.

Source: https://uncarrier.t-mobile.com/premium-device-protection-plans

I may be misunderstanding this but I think the original question was asking to switch jump and jump on demand terms, not add insurance?

 

[Aecarrillo981]

.

 

[t1m1t]

I ordered mine on Saturday afternoon (est)and have the same date too

Any updates your order?

 

[DiokUnlocks]

Hello guys I would like to share with you my excitement so I ordered the iPhone X 64 GB silver with T-Mobile over the phone saying the EIP at exactly 12:30 AM PDT my Bank of America card always seems to get lot whenever large amounts take money out from my card so that’s exactly what happened on Sunday morning I called change my payment option and didn’t get charged until today around like one in the morning PDT after my card got the Klein my order instead of saying pre-order began to say partial pre-order I got a bit freaked out because I thought that I was in going to receive my phone in time because I had estimated shipping dates of November 2 to November 3 after eight or nine hours of waiting my order changed to shipped and when going on to UPS my choice I saw that T-Mobile were sending me a package and that it was set to arrive for November 3 so if there any one freaking out though it seems like the shipping dates are actually correct as long as your payment went through for the full amount of the down payment you should be good patiencenia key anyways soooo happpy! Thanks to everyone who answered on here

you might want to remove these pics you showin ur order number and tracking.. 2017 ppl ya still doin these mistakes unbelievable

 

[richxps]

Hi does the 15 dollar insurance include AppleCare plus or just AppleCare ? Or are they the same now

 

[javigarrido]

I ordered mine on Friday morning, with estimate date 11/10 - 12/01. No updates yet. Still showing a 22 days time period

 

[imkris]

this is so fcked up i hope they dont screw me they tried to took money out on sunday morning but my card was declined dunn why well so right way i called tmobile and updated my cc details since then they didnt reattempt... so i called tmobile again after 24 hours and explained the whole situation...the rep said well we gonna update your card deatails 1 more time and then within 24 hours system gonna reattempt lets see what happen tomm

help me guys ty

 

[Monica1555]

I ordered mine on Friday morning, with estimate date 11/10 - 12/01. No updates yet. Still showing a 22 days time period

I ordered mine at 9:30 est Friday morning and got 11/3-11/10 estimated date. Nothing yet. Ordered silver 256gb

 

[Mike_dougE]

Hi does the 15 dollar insurance include AppleCare plus or just AppleCare ? Or are they the same now

Take a look

https://newsroom.t-mobile.com/news-and-blogs/premium-device-protection.htm

 

[MrAperture]

My Space Gray 256GB ordered at 1:22am PT (signed EIP docs @ 10:22am though, ) hasn't moved from processing. And UPS My Choice doesn't have any activity yet thus far. I hope we see some movement tomorrow or Wednesday.

 

[darrelldwllms]

iPhone 64GB Silver ordered at 1 p.m. on Oct 27 charged earlier today and just shipped a couple of minutes ago.

 

[Michelleee36837]

iPhone 64GB Silver ordered at 1 p.m. on Oct 27 charged earlier today and just shipped a couple of minutes ago.

What time zone?
[doublepost=1509415690][/doublepost]Seems like my 64gb silver might ship pretty early, I ordered at 7pm eastern time. It seems they are on the people who order 5-6 hours before me. Hopefully there’s another shipment of iPhones soon.

 

[DannyBoii143]

Hi does the 15 dollar insurance include AppleCare plus or just AppleCare ? Or are they the same now

https://imgur.com/a/6y7Wt

 

[byulasfjazz]

So I ordered my iPhone x 64 GB silver through apple 6 minutes after midnight and it still shows delivery 17-24th... So the next morning I logged onto Tmobile and paid full price for a new one (around 8am) That instantly showed Nov-3 -10. So I have been a little hopeful. I looked at my bank account and I got charged today (the 30th). When I log onto T mobile it shows Shipped and there is a tracking number with UPS for next day air. SAYS Oder Processed Ready for UPS. I am super excited and hope it doesn't stay in this queue for 10 days. Anyone else have a similar situation?

 

[mattyjb]

Quick question on TMobile’s device protection plans. I currently have device protection for $10 a month which doesn’t include Apple Care. If I upgrade to the Premium device protection for $12 a month that adds Apple Care.

So here’s the question. I do JOD and upgrade every year. Isn’t Apple Care included with every iPhone for the first year? If so would there be any reason to upgrade to premium protection if I’m going to upgrade again next year?

 

[DannyBoii143]

Quick question on TMobile’s device protection plans. I currently have device protection for $10 a month which doesn’t include Apple Care. If I upgrade to the Premium device protection for $12 a month that adds Apple Care.

So here’s the question. I do JOD and upgrade every year. Isn’t Apple Care included with every iPhone for the first year? If so would there be any reason to upgrade to premium protection if I’m going to upgrade again next year?

I’ve JOD’d from iPhone 7 Plus to Galaxy S8 to a iPhone 7 Plus again to a different color iPhone 7 Plus to iPhone 8 Plus to a different iPhone 8 Plus color and AppleCare+ appears always it does take time for serial to update with Apple servers but long as it’s on your line and you have an iPhone you will be covered if paying for AC+ $15.

 

[Elwots]

I’ve JOD’d from iPhone 7 Plus to Galaxy S8 to a iPhone 7 Plus again to a different color iPhone 7 Plus to iPhone 8 Plus to a different iPhone 8 Plus color and AppleCare+ appears always it does take time for serial to update with Apple servers but long as it’s on your line and you have an iPhone you will be covered if paying for AC+ $15.

How did you keep JOD with the AppleCare+ Insurance? I was told that the $15 is the new JUMP that includes AppleCare+. So I’d need to give up my current JUMP in order to switch to it.

 

[nikicampos]

That's if you are on JOD and pay an extra $12 a month

You can be on EIP and still get the Premium Device Protection which includes AppleCare+ and insurance (loss or theft) for $12 a month.

I was told by the TForce on twitter you get 20 days from DAY OF ORDER to add the insurance

They told me 14 days, consider that just to be on the safe side.

Here's a link to the options
https://uncarrier.t-mobile.com/premium-device-protection-plans

 

[Mike_dougE]

You can be on EIP and still get the Premium Device Protection which includes AppleCare+ and insurance (loss or theft) for $12 a month.



They told me 14 days, consider that just to be on the safe side.

Here's a link to the options
https://uncarrier.t-mobile.com/premium-device-protection-plans

It’s actually $15 I’m on regular jump and just added it to my iPhone X

 

[mikegermosen]

Ordered mine 3:35 my time (12:35) still no charge

 

[ProphetX]

Quick question on TMobile’s device protection plans. I currently have device protection for $10 a month which doesn’t include Apple Care. If I upgrade to the Premium device protection for $12 a month that adds Apple Care.

So here’s the question. I do JOD and upgrade every year. Isn’t Apple Care included with every iPhone for the first year? If so would there be any reason to upgrade to premium protection if I’m going to upgrade again next year?

Applecare = standard 1 year warranty.
Applecare+ = extended coverage

12/m premium protection include applecare+