Carrier T-Mobile iPhone X/8 Pre-Order and Dispatch Thread

[AppleChic76]

Weird. Earlier this morning my order said Processing. Now it says Pre-order. Also just got the “we don’t know when the heck your phone is gonna ship” text. LOL

 

[darkromeo415]

Ok, this is scary. I just got the following text from T-Mobile:

Free T-Mobile Msg: Thanks for your order! Supply is very limited and no shipping estimate is currently available for your T-Mobile order SXXXXXXXX. Check out http://t-mo.co/tmo_check_order for updates to your shipping estimate and status while your order processes

I was told it was shipping 11/2. I hope we don't all end up waiting for weeks now.

It still shows the following in order status:

Estimated to ship 11/02/2017 - 11/03/2017

I just got the same text . They are setting us up for a disappointment

 

[Enygmatic]

It's been toxic for 3 years...
That said it's back-ordered. Probably by a month. So if you want it sooner? It'll be a good idea to buy from Apple or Ebay who is charging a 100% premium (sometimes FAR MORE)

Cheers

Yeah, I'll never suggest anyone go the ebay route when it comes to iPhones. Robbery.

As far as being back ordered, that was to be expected. Our shipping dates aren't that bad, in the scheme of things. Despite the fevered pitch around here (and other TMO-centric threads) the reality is we see a tiny fraction of the traffic that Apple does on their site - particularly traffic willing to spend so much on a phone. It's why the 64GB variants were quicker to show shipping date slippage, and why the JOD option was by far the more popular route.

According to our internal tracking, we shuld be getting some for walk-in customers on launch day. I'd have to imagine that flagship stores in major cities may even have a "nice" supply of each combination. We'll see...

 

[bnb5550]

I got the same text everybody else got as well, but my ship date online still shows 11/2-1/3. Though, it’s said that every single year and I have still gotten the phone on launch day since the 6 first came out. So, I’d take a deep breath.

 

[RickNY]

Confused as to why people are pissed off about having down payments.. even if you don’t pay one immediately, the cost of your bill is still going up so you’ll be paying it eventually. Might as well get it over with and at least keep your monthly charges the same.

Because if you have a down payment, and you do a Jump anytime prior to the full 18 months, you will lose money. If you typically Jump once per year, with each upgrade cycle - we'll assume next year's iPhones get released 11 months from now -- you've lost $108 if you jumped, compared to the person that doesn't have a down payment. That also doesn't include the taxes -- which in many states, is applied to the cap cost reduction (the $279) in addition to the $26 monthly payment.

Down Payment $279 + ($26 x 11 mos) = $565 cost over 11 mos
No Down Payment $0 + ($41.56 x 11 mos) = $457.16 cost over 11 mos

Of course, you can counteract this by just holding on to the phone for the full 18 months -- in which case the costs are the same whether you had a down payment or not.

 

[chimelime]

Anyone know when we usually get past the processing stage, first time pre-ordering with tmobile

 

[ray737]

Because if you have a down payment, and you do a Jump anytime prior to the full 18 months, you will lose money. If you typically Jump once per year, with each upgrade cycle - we'll assume next year's iPhones get released 11 months from now -- you've lost $108 if you jumped, compared to the person that doesn't have a down payment. That also doesn't include the taxes -- which in many states, is applied to the cap cost reduction (the $279) in addition to the $26 monthly payment.

Down Payment $279 + ($26 x 11 mos) = $565 cost over 11 mos
No Down Payment $0 + ($41.56 x 11 mos) = $457.16 cost over 11 mos

Of course, you can counteract this by just holding on to the phone for the full 18 months -- in which case the costs are the same whether you had a down payment or not.

This is exactly what I have been explaining to people. You’re paying a bit more with the T-Mobile jump or T-Mobile Apple upgrade program. Better off just paying full price as I did and sell it next year on swappa.

 

[Cyberguycpt]

This is exactly what I have been explaining to people. You’re paying a bit more with the T-Mobile jump or T-Mobile Apple upgrade program. Better off just paying full price as I did and sell it next year on swappa.

Not necessarily. I bought the 7 Plus 128GB last year and put down $200. I then paid $30 a month for 12 monts. With Taxes and all I probably paid $596. I was able to sell my phone last month for $625 so I ended up making $29. Lol. I broke even and made $30.. lol I win.

 

[Charlesm3030]

For past launches, anyone have luck getting a launch day iPhone when preordering through t-mobile's website? This will be my first time this year.

Nah - the website didn't work. But I called and that was an amazing experience. Should be getting the X on launch day. Super excited!

 

[ray737]

Not necessarily. I bought the 7 Plus 128GB last year and put down $200. I then paid $30 a month for 12 monts. With Taxes and all I probably paid $596. I was able to sell my phone last month for $625 so I ended up making $29. Lol. I broke even and made $30.. lol I win.

Sure that’s when they were running a special for the 7 plus which I did as well.

 

[Chupa Chupa]

Weird. Earlier this morning my order said Processing. Now it says Pre-order. Also just got the “we don’t know when the heck your phone is gonna ship” text. LOL

Seems kind of typical of these big launches. I've had similar happen with both Apple and ATT. First time ordering from Tmob so no idea what to expect except the worst . But I wouldn't be too concerned here. The times I've had that happen to me it was of no end consequence. Still got it on launch day despite the online quirks.

 

[zemaker]

Just got a text from T-Mobile saying that "Supply is very limited and no shipping estimate is currently available for your T-Mobile order".

Well that is not re-assuring, even though it says on the order that it ships between 11/3 - 11/10.

 

[eekcat]

I got the text earlier this morning. Got my order in around 12:45a, and it said 11/2-3 on the site and on my email. However, now it says “no estimate currently available” on the site and on the app.

Those of you who are still seeing 11/2-3 or 11/3-10 on the site, when did you order, and what type?

 

[stormraider2015]

I got the text earlier this morning. Got my order in around 12:45a, and it said 11/2-3 on the site and on my email. However, now it says “no estimate currently available” on the site and on the app.

Those of you who are still seeing 11/2-3 or 11/3-10 on the site, when did you order, and what type?

I placed my order for a 256gb Silver at 2:04 CST over the phone with a rep. Still seeing a 11/2-11/3 delivery estimate.

 

[jdd0815]

Still no text here. My order still shows 11/2-11/3 on the site and app. Got the 256GB Silver. Got my order posted at 2:07am and my EIP signed at 2:09am.

 

[Enygmatic]

I got the text earlier this morning. Got my order in around 12:45a, and it said 11/2-3 on the site and on my email. However, now it says “no estimate currently available” on the site and on the app.

Those of you who are still seeing 11/2-3 or 11/3-10 on the site, when did you order, and what type?

Orders at 1153, 1155, and 1202 (PST) according to confirmation email(s); 2 via website, 1 via app

256GB (2 Silver, 1 Space Gray)

Est. Ship dates show 11/2-11/3

 

[domineus]

Yeah, I'll never suggest anyone go the ebay route when it comes to iPhones. Robbery.

As far as being back ordered, that was to be expected. Our shipping dates aren't that bad, in the scheme of things. Despite the fevered pitch around here (and other TMO-centric threads) the reality is we see a tiny fraction of the traffic that Apple does on their site - particularly traffic willing to spend so much on a phone. It's why the 64GB variants were quicker to show shipping date slippage, and why the JOD option was by far the more popular route.

According to our internal tracking, we shuld be getting some for walk-in customers on launch day. I'd have to imagine that flagship stores in major cities may even have a "nice" supply of each combination. We'll see...

Might be right. There's some store's in Chicago that has 1-2 iphones. But the flagship will probably have more than a few available (perhaps 6).

as long as it is before december...

 

[california_kid]

12:03 AM Apple Store App order for Black 256 shows 11/10-11/17 delivery.
12:05 AM Apple order confirmation with status as processing.
12:23 AM T-Mobile Website order for Silver 256 shows 11/2 - 11/3 ship date. I had to manually select free overnight shipping.
12:25 AM T-Mobile EIP agreement copy received
12:27 AM T-MOBILE order confirmation with status as processing.
12:30 AM went to bed, damn cat sleeping on my spot.
4:35 AM Time stamp of the spam mail I got from Apple telling me I should pre-order
7:00 AM - Checked T-Mobile order status on website and still shows 11/2-11/3 ship date
8:05 AM - Text message saying "no shipping estimate is currently available"
8:05:10 AM - Me exclaiming "WTF??????"
8:07 AM - Me going "LOLOLOL" cause I forgot I am flying out of town on 11/3

 

[memo90061]

I pre-ordered at 9am pacific time with T-Mobile and have an Estimated ship date: 11/03/2017 - 11/10/2017.

I also pre-ordered with Apple to see which one arrives sooner.

 

[vkuber]

I got the text earlier this morning. Got my order in around 12:45a, and it said 11/2-3 on the site and on my email. However, now it says “no estimate currently available” on the site and on the app.

Those of you who are still seeing 11/2-3 or 11/3-10 on the site, when did you order, and what type?

I also received the texted today at 7:00AM PDT:

Free T-Mobile Msg: Thanks for your order! Supply is very limited and no shipping estimate is currently available for your T-Mobile order SXXXXXXXX. Check out http://t-mo.co/tmo_check_order for updates to your shipping estimate and status while your order processes.

I placed mine at 11:50PM PDT online and received all confirmation emails to my inbox a few minutes later after signing the EIP. (Jump! / EIP Customer)

 

[jaedre3]

I got 256gb silver... i tried the site and app till about 3:05est... kept crashing so i called in... the lady was soo slooowwww... however i got off the phone with her at about 3:30am est and i did the EIP signature while on the phone with her... still says 11/2-11/3

 

[Megauliani]

I got the text earlier this morning. Got my order in around 12:45a, and it said 11/2-3 on the site and on my email. However, now it says “no estimate currently available” on the site and on the app.

Those of you who are still seeing 11/2-3 or 11/3-10 on the site, when did you order, and what type?

2:52 or 57 I can’t remember. Eastern time. Pretty sure it was 52 tho.

 

[eekcat]

Orders at 1153, 1155, and 1202 (PST) according to confirmation email(s); 2 via website, 1 via app

256GB (2 Silver, 1 Space Gray)

Est. Ship dates show 11/2-11/3

Hmm.. so it appears that there is some sort of hierarchy... some are holding at 11/2-3, others who originally got that are getting the no-estimate text, and my wife ordered this morning, got 11/3-10 on the website, but no text yet.

 

[Carlos22Dayday]

I got the text earlier this morning. Got my order in around 12:45a, and it said 11/2-3 on the site and on my email. However, now it says “no estimate currently available” on the site and on the app.

Those of you who are still seeing 11/2-3 or 11/3-10 on the site, when did you order, and what type?

I'm still showing Estimated to ship 11/02/2017 - 11/03/2017. Ordered at 12:05 PST iPhone X 64GB.

 

[phpmaven]

I just got the same text . They are setting us up for a disappointment

I hope not. I was speaking to a rep that mentioned that they've been promised a certain amount of phones from Apple, but until they actually have them in hand, they are just covering their butts