Code:ioreg -ilw0 > ioreg.txt
can you give me more instruction?
sorry and thx
Code:ioreg -ilw0 > ioreg.txt
Did you install the Titan Ridge firmware update? That might be a problem. Can you show screenshots from windows of firmware version and attached devices?
Do USB devices work in Windows or macOS? Connect a mouse or keyboard or whatever.
Do you have the jumper properly connected?
macOS won't see thunderbolt devices unless Windows sees them first. Does Windows show a message when you connect a Thunderbolt device? It should ask you if you want to authorize / connect the device when you plug it in.
Nope. Busy with other projects and day job.
After connecting in Windows, warm boot into macOS and run the following command in Terminal.app, and replay with the result ioreg.txt file attached (zip it first).@Itconnects
@joevet
please helpt me.
i have the Apollo Twin Mk2 TB2 with adaptor on Titan Ridge connected.
won`t work to me.
i boot on WIN 10 Home.
i see the UAD is recognized on the Tunderbolt port.
i get the no device on UAD Software Control.
i warmboot on OSX by holding the alt key,mac os starts.
Same here.....no device.
ioreg -ilw0 > ioreg.txt
Hi All - First time poster...@Itconnects
@joevet
please helpt me.
i have the Apollo Twin Mk2 TB2 with adaptor on Titan Ridge connected.
won`t work to me.
i boot on WIN 10 Home.
i see the UAD is recognized on the Tunderbolt port.
i get the no device on UAD Software Control.
i warmboot on OSX by holding the alt key,mac os starts.
Same here.....no device.
View attachment 892172 View attachment 892173 View attachment 892174
The PCI device is not showing up in Windows or macOS even though the UA Twin Mk II appears in the list of attached Thunderbolt devices. Did you try using the other Thunderbolt 3 port of the GC-TITAN RIDGE?@Itconnects
@joevet
please helpt me.
i have the Apollo Twin Mk2 TB2 with adaptor on Titan Ridge connected.
won`t work to me.
i boot on WIN 10 Home.
i see the UAD is recognized on the Tunderbolt port.
i get the no device on UAD Software Control.
i warmboot on OSX by holding the alt key,mac os starts.
Same here.....no device.
The PCI device is not showing up in Windows or macOS even though the UA Twin Mk II appears in the list of attached Thunderbolt devices. Did you try using the other Thunderbolt 3 port of the GC-TITAN RIDGE?
Can you post a screenshot of the firmware version of the GC-TITAN RIDGE?
Hi All - First time poster...
@ampman
I ran into the same issue and followed these steps to resolve:
Fail to attach PCI Express expansion chassis - Windows Client
Provides workarounds for errors that occur when you attach a PCI Express expansion chassis to a computer.support.microsoft.com
This resolved the Yellow Bang Code 31 "PCI Express Upstream Switch Port" issue and now I'm successfully able to connect Apollo Twin Thunderbolt (Silver Edition) to UAD software under Windows.
Unfortunately- I am unable to connect to UAD Software on the Mac side under Mojave 10.14.6. I have read all 23 pages thoroughly, loaded windows from DVD, drivers from DVD, cold boot to windows first, warm to MacOS, etc. No success whatsoever!
will post ioreg -ilw0 > ioreg.txt shortly...I will be glad to post any additional info if needed.
I would greatly appreciate anyone's expertise to get mac side resolved!!!!
Thanks all!!!!!
I don't blame you! Originally I didn't have a connection on either OS so this was a major improvement on my end!
One other thing I should mention is I'm using an Apple TB3>2/1 adapter which according to UA is not approved (although it has worked for me for several years on my 2016 MBP).
Apollo Thunderbolt Windows Compatibility
About UAD Thunderbolt Compatibility with Windows 10 Systems UAD v9.1 introduces Windows 10 PC mixed multi-unit compatibility with all Thunderbolt-equipped Apollo and UAD-2 products (Apollo 8, Apo...help.uaudio.com
Since I'm at the point of no return and have already wiped my original OS and Windows drives and starting fresh, I have purchased the following approved adapter per UA link above:
I will report back updates once I have time to test. Hope this helps and not leading you down the same rabbit hole that I'm in right now!!
- Startech Thunderbolt 3 to Thunderbolt Adapter (Product ID: TBT3TBTADAP)
Good Luck
I think the Apple Thunderbolt 3 to Thunderbolt 2 adapter doesn't work with Thunderbolt controllers that have an older firmware. It should be fine with Windows.
Are you doing a warm boot into Windows like you do for macOS? A cold boot into Windows will detect a Thunderbolt device, but you need a warm boot after that into Windows for the PCIe device to appear in Device Manager.
The PCI device is not showing up in Windows or macOS even though the UA Twin Mk II appears in the list of attached Thunderbolt devices. Did you try using the other Thunderbolt 3 port of the GC-TITAN RIDGE?
Can you post a screenshot of the firmware version of the GC-TITAN RIDGE?
Apollo device manager is looking for the PCIe device. Does Intel Thunderbolt Software show the Thunderbolt device is connected? Once the Thunderbolt device is connected, then you warm boot into Windows to get the PCIe device connected.The article he posted specifically says Apple adapter is not compatible. I’m having zero issues on the Mac side on my 4,1>5,1, however apollo device manager reads “no device found” on Windows
I think that's a warm boot. A cold boot involves the Mac's power button. If you don't press that, then it's a warm boot.I restart Windows and press the ALT key in front of the long-drawn tone and then select the NVMe. It boots Mac Os.
Is this also a warm boot or is it only possible through boot camp.
Have the Apple adapter connected to the Thunderbolt 3 port of the GC-TITAN RIDGE. Cold boot into Windows, then connect the Thunderbolt 2 cable from the device to the Apple adapter.The Apple adapter is incompatible with hot-plugging the adapter into the computer’s Thunderbolt 3 port. However, the adapter is compatible with hot-plugging the Thunderbolt cable into the adapter.
Do it in Windows. One of the options in the Intel Thunderbolt Software will show the connected Thunderbolt controllers and their firmware.how i do this on mac or win? Firmware Version
Apollo device manager is looking for the PCIe device. Does Intel Thunderbolt Software show the Thunderbolt device is connected? Once the Thunderbolt device is connected, then you warm boot into Windows to get the PCIe device connected.
#417Where do I check that?
Yes, warm boot back into Windows after you see the Apollo Twin is connected.It’s probably not connected if universal audio device manager sees no device.
Yes thunderbolt manager shows the apollo twin is connected on port 2.
I’m in Windows. Do you mean once I see this in windows restart back into windows again?
You have NVM Firmware version 43.00@joevt
here
#417
Thunderbolt 3 Authentication
Windows systems need to have newly attached Thunderbolt 3 devices authenticated before they can be used. For most computers this process needs to be perforplugable.com
Yes, warm boot back into Windows after you see the Apollo Twin is connected.
You have NVM Firmware version 43.00
I have NVM Firmware version 23.00
Maybe 43.00 doesn't allow automatic PCIe enumeration and we need to find a way to downgrade the firmware.
In Device Manager, view devices by connection instead of type so you can see the tree layout. Then you need to find out what device that upstream switch is. What's the PCI vendor ID and product ID? What are the parents of the switch? What's the error of the device that has the exclamation mark?Warm boot did the trick! Apollo is working on both windows and Mac. For the record, I also have an exclamation Mark on one of the pci upstream in device manager. I don’t know which pci it is. So for others who think that might be the issue. It isn’t an issue here. Is it stopping me from any functions I might need?
Better not update the firmware until someone says version 43.0 is ok.I’m on firmware version 23.0
You have NVM Firmware version 43.00
I have NVM Firmware version 23.00
Maybe 43.00 doesn't allow automatic PCIe enumeration and we need to find a way to downgrade the firmware.