Kept trying and trying...and trying. Didn't really do anything special. Eventually it went through with my iPad. Have to wait until the end of the day to update the iPhone. Just the luck of finding a spot in line I guess.
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The iPhone "iPhone" could not be restored. An internal error has occured.
- Thread starter icyfire
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Got the error(s) everyone else is getting, but in addition my iPhones screen went black and stayed that way. Now iTunes is saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." I am now trying to restore my phone, but that won't work either because the server is unavailable. So I'm stuck with an iPhone now that just has the plug into iTunes screen and it looks like I'm without a phone for a while. This is a complete nightmare of an upgrade experience!
actually it does in some cases.. if it fails before the restore begins, it will still work, but if it fails to contact the servers in the middle of the restore, it will go into recovery mode (bricked, with the "usb -> iTunes" pic). then you cannot use it at all until it is restored. mine has been stuck like that for 45 mins or so now. seems to be restoring now though, so we will see!
rarrrrrrrrrr it didnt work. now its gone into shutdown and wont restore. The new error message says the servers are failing
i guess i just thought of this, but if apple needs to verify your device on its servers, what do you do if you don't have an internet connection?
i have the same issue. there is nothing to do except just keep hitting restore over and over and hope you can nab a "spot in line". mine wouldn't contact the restore server either, but after about 10 tries, it seems to be going through now. my restore bar on my screen is about 80%. got my fingers crossed!
EDIT.. didn't work. bar was almost full and failed again. try again...
Update problems
I don't know why Apple has to verify the restore after we've already downloaded the software. It'd be one thing if the server were being overwhelmed with the requests to get the software. At least that would be an error message we'd all understand. But, the vague "internal error" made me think something was wrong with my iPhone and the help page the message sent me to had me unplugging all my other USB devices, checking security settings and doing a bunch of other stuff and all the while thinking something was wrong with my configuration here.
You can't expect Apple to ramp up their servers to accommodate everyone getting iOS5 in the first few hours. I should have known better than to even try today. But, I would have expected an error up front telling me the server was too busy, not half way through the process and not one that ended up bricking my phone (for an hour or so anyway- hopefully this recovery will work).
I don't know why Apple has to verify the restore after we've already downloaded the software. It'd be one thing if the server were being overwhelmed with the requests to get the software. At least that would be an error message we'd all understand. But, the vague "internal error" made me think something was wrong with my iPhone and the help page the message sent me to had me unplugging all my other USB devices, checking security settings and doing a bunch of other stuff and all the while thinking something was wrong with my configuration here.
You can't expect Apple to ramp up their servers to accommodate everyone getting iOS5 in the first few hours. I should have known better than to even try today. But, I would have expected an error up front telling me the server was too busy, not half way through the process and not one that ended up bricking my phone (for an hour or so anyway- hopefully this recovery will work).
patience |ˈpā sh əns|
noun
1. the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset
It took 10 or more times, but it works eventually.
noun
1. the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset
It took 10 or more times, but it works eventually.
Thats when mine failed....at about 80% I got error 3004 again!...How did you do?
Is there any way to stop the whole back up process?
It's taking 20 odd minutes every time I go for the update, nothing has changed since the last 5 back ups so why do I have to do one every time I hit update and it fails???
It's taking 20 odd minutes every time I go for the update, nothing has changed since the last 5 back ups so why do I have to do one every time I hit update and it fails???
It took me literally about 12 times, and each of the first 11 times it said that I there was an error on the contacting Apple screen, but on about the 12th time it worked and now i have iOS5.0 working fine on my iPhone.
If you kill your phone, you can hard restore it from the backup it takes at the beginning. There is huge amounts of info on how to do this on the net.
Keep trying, it will work, im amazed Apple is not having more trouble with 100+million iPhones and huge numbers of iPads all trying at the same time to update... their bandwidth and system must be absolutely mammoth!
If you kill your phone, you can hard restore it from the backup it takes at the beginning. There is huge amounts of info on how to do this on the net.
Keep trying, it will work, im amazed Apple is not having more trouble with 100+million iPhones and huge numbers of iPads all trying at the same time to update... their bandwidth and system must be absolutely mammoth!
After 10+ attempts, bricked, restarted in Recovery mode..."Restore and Update"...looks like it's loading now.
Also try Up, Up, Down, Down, Left, Right, Left, Right, B, A, Start
Also try Up, Up, Down, Down, Left, Right, Left, Right, B, A, Start
After 10+ attempts, bricked, restarted in Recovery mode..."Restore and Update"...looks like it's loading now.
Also try Up, Up, Down, Down, Left, Right, Left, Right, B, A, Start
Same story for me...crashed (error 3004) after about 80% of installation.
Mine is totally bricked. Its stuck in restore mode...and I have gotten the apple on the screen and restored up to like 75 percent (it was actually restoring) then it fails again...been going on an hour now at least...this is my work phone that has been down now for 2 hours...what a bunch of crap...RESTORE LAST KNOWN GOOD BUILD ALREADY!!!! THis is nutz!! The phone finishes 75-80% and then craps out!!! (It actually dies while trying to restore the Iphone Firmware.... just sounds bad!!!) Freeekin killin me!!! Knew I should have waited!!! I know better!!!
Mine has actually said Restored software and gotten to verifying software 5 -6 times now and then fails and I am continued with an I-Brick. reminds me of day 1 with the very first Iphone when we went 24 hours with no service....at least back then I still had a home phone....now its just this dang thing
Mine has actually said Restored software and gotten to verifying software 5 -6 times now and then fails and I am continued with an I-Brick. reminds me of day 1 with the very first Iphone when we went 24 hours with no service....at least back then I still had a home phone....now its just this dang thing
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This is really terrible. I need my phone at the moment and it's on the good ol' 'plug into iTunes'.
iOS 5 announced in June, release date set a week ago, Apple building giant data servers, and yet they STILL can't get their ***** to work.
This is a huge inconvenience, and in all honesty is probably the worst experience I have ever had from Apple.
Just terrible.
iOS 5 announced in June, release date set a week ago, Apple building giant data servers, and yet they STILL can't get their ***** to work.
This is a huge inconvenience, and in all honesty is probably the worst experience I have ever had from Apple.
Just terrible.